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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Fist of all the delivery was so late like a week then the top it off they sent out the wrong product now they said to me it was going to be sent out again the next day and it didn’t I am still waiting... Ver mais

Classificada 5 em 5 estrelas

Just had the HARISON Discover B11Eco Home Upright Exercise Bike delivered, easy to assemble, great machine. I have had many items from Gym Direct over the years, from Barbells, olympic plates and r... Ver mais

Classificada 5 em 5 estrelas

I ordered several things through gym direct, including weight bumber plates, a full dumbell set, bar bell and a functional smith machine. All the gear is better than expected, the service was awesome... Ver mais

Classificada 3 em 5 estrelas

Order my product Half Rack Assault Rack around early April so Ashley has been following up with me by email. Hopefully, the product will arrive this month as I can see many reviews point out Gym Dire... Ver mais

Informações sobre a empresa

  1. Loja de equipamento fitness
  2. Grossista de equipamento fitness
  3. Loja de artigos desportivos
  4. Área de levantamento de peso

Informação fornecida por diversas fontes externas

Gym Direct is one of Australia’s leading providers for quality gym and fitness equipment. Established in 2007, Gym Direct has grown nation-wide and is best known for their competitive prices and large range of premium products. Our gym equipment is available for pick up directly from our Taren Point warehouse, alternatively we offer various delivery options straight to your door. We are always sourcing new products and we house many exclusive gym & fitness products that are only available at Gym Direct, so make sure to check out our website! For any questions call us on 1300 488 866 or email us: sales@gymdirect.com.au


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 3 em 5 estrelas

Misleading Discount Codes & Site Terms

I bought a Muscle Motion 3-in-1 Wooden Plyometric Box - good price, quick delivery, great product.

My only complaint is with the false marketing Gym Direct does with regards to their discount codes and likely their rewards. More specifically, they advertised a "WELCOME20" code which takes $20 off your first order if you sign up an account with them. However, the WELCOME20 code does not actually work in accordance with the terms displayed on their website. That is, when I tried applying the code to my order I got an error indicating the code is not applicable to the items in the cart. I called their support number and was told the order must be over $200 to use the WELCOME20 code. Although their website indicates orders over $100 are eligible, which is why I signed up to get the code in the first place.

I contacted their sales and support email about this, but they did not respond. However, ironically, a few days later they did send me an email invite to sign up to their free membership to earn reward points which can be converted to more discount codes. I expect these other discount codes will have similar misleading spending criteria that either change over time or are not reflected properly in the website terms.

They've since updated the terms on their site for the WELCOME20 coupon code to reflect it only applies on orders over $200. That's a nice follow-up at least, and better than them ignoring the situation entirely.

4 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Trouble free experience.

Trouble free experience.

Ordered a couple of 2.5kg weight plates on a Sunday and they were at my door by Friday.

The weight plates are a fraction tighter than my other plates, so I notice they don’t slide on and off the bar as easy, but certainly no big deal. They do exactly what they need to do.

26 de março de 2023
Opinião espontânea
Classificada 3 em 5 estrelas

Ok but not the best

The product is more less as described (weight vest w removable weights) but much bulkier than I was expecting ring and also came with no instructions for how to attach/use the straps…I’m not a stupid person but I’m still trying to figure it out (weirdly long double sided Velcro strap and a buckle that isn’t attached to anything…) it’s ok but I probably wouldn’t recommend to anyone who just wanted to get a vest for help w weight bearing exercise.

14 de fevereiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

BUYER BEWARE ! Oh

Not a good experience at all !
Ordered a bike that came with a mat. It looked in the advertisement that it was bike and mat. Unfortunately it was ONLY the mat 😡. Was VERY misleading, unclear, and false advertising! Now I’m stuck waiting for my refund, which has not happened yet, and having to pay for sending this useless mat back, which STILL has not been picked up, after having been organised two or three days ago. Not happy being out of pocket through misleading ad. Will not be purchasing from this company again and will warn other people of my experience. Buyer beware.

17 de novembro de 2022
Opinião espontânea
logótipo da Gym Direct

Resposta da Gym Direct

Hi Karen, you purchased a "cardio/exercise mat" from us. PLEASE NOTE: items such as treadmills, exercise bikes or rowers (displayed in photos) ARE NOT INCLUDED in the $45 black friday price. This is clearly explained in the product description. A full refund is pending on the payment of a $20 return-freight fee (as per our conversation). The courier will then collect the item directly from your address once payment is complete. Please contact us directly (ph: 1300 488 866) if you need any further assistance. Have a blessed day :)

Classificada 5 em 5 estrelas

Happy customer review

The sales staff was very helpful and I found exactly what I wanted. Service was fast and the price reasonable.
I was happy with the experience and love using the equipment I purchased.

21 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent website

Excellent website, everything I want gym wise is here, for literally the best price and honestly beats marketplace when trying to find home gym equipment. I’m so happy I found gym Direct, website it is easy to navigate and I don’t feel like there is a hole on my bank after purchase.

15 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Hyperextension & Sissy Squat

Online shopping and ordering was great and easy to use. Shipping was a breeze and tracking of shipments was on point.
Both sets of equipment was easy to assemble (excellent instructions) and tremendous to use.
Minor drawback was one of acorn nuts (fastens the handles to the backrest support) on the hyperextension equipment was faulty (thread stripped) (replaced with a similar nut from home)

10 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Second to none

The quality of the material, the efficiency the get products out to you and the great communication and service throughout the process from purchasing to delivery is second to none. The only place I purchase gym equipment from.

4 de julho de 2022
Classificada 4 em 5 estrelas

Good value

Good service, products and value but product is a bit different in person to the images advertised.

2 de junho de 2022
Classificada 5 em 5 estrelas

Stayed up to date

The updating of my order progress was very good in keeping me in the loop. The cardboard packaging of the weights was quite damaged but no issues with condition of plates

23 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Good service

My package arrived with one weight missing. It looks like one may have dropped out in transit. The team on the phone were very helpful and arranged for another weight to replace the one I was missing.

11 de abril de 2022

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