We booked our Umrah package with them, it was soo well organised and conducted, every little thing was taken care of, while we were there we were asked if all was going well, we felt so connected. Sh... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had a very positive experience dealing with Sharmeen at HajjUmrah4U / Seven Zones while arranging our Umrah trip. She was very patient, responsive and helpful throughout, and took the time to wo... Ver mais
A empresa respondeu
⭐⭐⭐⭐⭐ Excellent service from Kiran. He arranged a two-year multiple-entry Saudi Arabia visa for both myself and my husband, and the whole process took only 24 hours. Kiran was extremely prompt... Ver mais
A empresa respondeu
Khaliq bhai is giving an excellent customer services ,he is very humble,polite,helpfull . I 've been sorting out my whole trip with him nearly 4 weeks. Hopefully all the plans will sortout s... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
HajjUmrah4u.com was established in 2013 with a view to streaming and simplifying the sometimes very complicated Hajj and Umrah industry.Our clever technology enables us to compare a wide network of travel suppliers create great value Hajj and Umrah packages.
Informações de contacto
9 Station Road, UB7 7BT, West Drayton, Reino Unido
- 0207 112 8522
- info@hajjumrah4u.com
- www.hajjumrah4u.com
4,6
Excelente
288 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Hajjumrah4u and sharmeen, you are the best guys.
Assalamu alaikum , This is Md Fahim Hussain from Bangladesh but living in United Kingdom for couple years. I had to go to umrah and i had contact with Hajjumrah4u team. Alhamdulillah i have finished my umrah and ith was for 10 days (26th feb to 08th march ) Alhamdulillah , was a blessed journey.
Can't give enough thanks to hajjumrah4u and special thanks to Sharmeen Fatima. she is really good with her job. i was so confused with few things but Alhamdulillah , Everytime she helped mw with best of solution it can be. I can't be more satisfied with the service than her one. You are and expert , Sharmeeen. Keep it up. what you do is really best.
Thank you very much and if you want to take a decision go for hajjumrah4u. for me? Yes , until next time.
26 de fevereiro de 2026
Opinião espontânea
Resposta da Hajjumrah4u
Dear Fahim,
Thank you so much for sharing your heartfelt feedback and for trusting Hajjumrah4u with your blessed Umrah journey. We are truly pleased to hear that your 10-day trip went smoothly and that you were able to complete your Umrah with comfort and peace of mind.
Your kind words about Sharmeen Fatima mean a great deal to us. We are glad that her guidance and support helped clear your concerns and made your travel arrangements easier.
Our team always strives to provide dedicated assistance so that our valued customers can focus on their spiritual journey without worry.
It was a pleasure assisting you, and we sincerely appreciate your recommendation. We look forward to serving you again in the future.
Warm regards,
Customer Support Team, Hajj Umrah 4U
We had an amazing experience with this…
We had an amazing experience with this company. We consulted them for umrah visa and hotel accomodation .
Their agent Ayesha helped us alot in this journey. The services she provided from transport to hotel and visa were very good and upto the expectations.Ayesha was in contact with me through out my trip and I would love to say this company is reliable and would suggest everyone to go through this company if thinking of doing Umrah or Hajj.
14 de fevereiro de 2026
Opinião espontânea
Resposta da Hajjumrah4u
Dear Sehar,
Thank you for sharing your wonderful experience with us.
We are truly pleased to know that your Umrah journey was smooth and that our team could assist you with the visa process, hotel accommodation, and transport arrangements. It is especially rewarding to hear that Ayesha’s continuous support and communication throughout your trip made your experience more comfortable and reassuring.
At Hajjumrah4u, we always aim to provide dependable services and ensure our valued customers have a hassle-free and memorable spiritual journey.
We sincerely appreciate your recommendation and look forward to assisting you again in the future.
Warm regards,
Customer Support Team, Hajj Umrah 4U
I had a very good experience with Hajjumrah4u
I had a very good experience with Hajjumrah4u. The booking process was clear and well organised, and the team was responsive whenever I had questions. They provided good guidance throughout the journey, which made everything stress-free.
Accommodation and transport arrangements were handled smoothly, and overall the service met my expectations. I would recommend Hajjumrah4u to anyone planning their Umrah for a reliable and supportive experience.
11 de fevereiro de 2026
Opinião espontânea
Resposta da Hajjumrah4u
Dear Hamza,
Thank you for sharing your wonderful feedback with us.
We are delighted to hear that you had a very good experience with Hajjumrah4u and that the booking process was clear and well organized. It is great to know that our team was responsive and able to guide you throughout your journey, making your experience smooth and stress-free.
Your kind words about the accommodation and transport arrangements mean a lot to us. We truly appreciate your recommendation and look forward to assisting you again in the future.
Warm regards,
Customer Support Team, Hajj Umrah 4U
Sorted everything out perfectly
Sorted everything out perfectly. From transport to hotel to activities for the family.
12 de fevereiro de 2026
Opinião espontânea
Resposta da Hajjumrah4u
Dear Sehar,
Your kind words and appreciation mean a lot to us. We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Hajj Umrah 4U
Abdul Khaliq facilitated my umrah trip and…
Abdul Khaliq facilitated my umrah trip and he was so patient and attentive. I am a Nigerian passport holder, resident in the UK and I easily got my visa on arrival when I got to Jedda. Will sure come back to Hajjumrah4u.
16 de fevereiro de 2026
Opinião espontânea
Resposta da Hajjumrah4u
Dear Ade,
We truly appreciate your kind words and thoughtful feedback. Thank you for acknowledging the efforts of our Customer Sales Executive Abdul Khaliq.
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Hajj Umrah 4U
Alhamdulillah
Alhamdulillah, Umbra packages good. Thank you Abdul khaliq Bhai
16 de novembro de 2025
Opinião espontânea
Resposta da Hajjumrah4u
Dear Customer,
We truly appreciate your kind words and thoughtful feedback. Thank you for acknowledging the efforts of our Customer Sales Executive Mr. Abdul Khaliq
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Hajj Umrah 4U
Abdul Khaliq from **Hajj umrah 4U** was…
Abdul Khaliq from **Hajj umrah 4U** was very helpful, polite, and responsive throughout the process. He assisted me in getting my Umrah visa smoothly and also arranged transport from the airport to the hotel. He guided me very well and made everything easy and stress-free. Highly recommended
7 de fevereiro de 2026
Opinião espontânea
Resposta da Hajjumrah4u
Dear Mustak,
We truly appreciate your kind words and thoughtful feedback. Thank you for acknowledging the efforts of our Customer Sales Executive Mr. Abdul Khaliq
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Hajj Umrah 4U
I had a great experience with Seven…
I had a great experience with Seven Zone for my Umrah journey. The services were well organized, smooth, and very professional throughout the trip. Special thanks to Abdul Khaliq for his outstanding support.He was extremely helpful, respectful, and always available when needed. Highly recommend Seven Zone for Hajj and Umrah services!
24 de dezembro de 2025
Opinião espontânea
Resposta da Hajjumrah4u
Dear Junaid,
We truly appreciate your kind words and thoughtful feedback. Thank you for acknowledging the efforts of our Customer Sales Executive Mr. Abdul Khaliq
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Hajj Umrah 4U
Good experience and I encourage…
Good experience and I encourage everyone to do it. Good and strengh feeling when I saw the kaabah for the first time.
Big thanks to Khansa who support me during travel process.
Hotel in makkah was good but shuttle not available all time. I took taxi to go to haram for many times.
Transportation from airport to hotel and from makkah to madinah was excellent.
Hotel in madinah was 5/10.
10 de janeiro de 2026
Opinião espontânea
Resposta da Hajjumrah4u
Dear Customer,
We truly appreciate your kind words and thoughtful feedback. Thank you for acknowledging the efforts of our Customer Sales Executive Miss Khansa.
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Hajj Umrah 4U
Alhamdulillah!
Alhamdulillah! I had a wonderful experience with HajjUmrah4U, and I am truly grateful for the exceptional service I received. From start to finish, Br Muhammad Awais was incredibly helpful and attentive. He provided great assistance throughout the entire process, making sure all my needs were met and that I was well-informed at every step. His reassurance, dedication and genuine care made the journey smooth and stress-free Alhamdhulillah.
I highly recommend HajjUmrah4U for anyone planning their Umrah or Hajj. May Allah (SWT) bless them with goodness and barakah for their efforts. JazakAllah Khair to Br Muhammad Awais for his support and guidance.
Alhamdulillah, I am very satisfied and grateful for this experience and their service.
10 de janeiro de 2026
Opinião espontânea
Resposta da Hajjumrah4u
Dear Customer,
We truly appreciate your kind words and thoughtful feedback. Thank you for acknowledging the efforts of our Customer Sales Lead Mr. Awais.
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Hajj Umrah 4U
As a solo Muslim female
As a solo Muslim female, I felt very safe going to Makkah through them. Plus my travel agent Awais was very helpful and was in constant contact with me throughout the journey! He did more than what he was paid to do, as if his own sister was travelling solo.Seeing that I was on very tight student budget, they helped a lot with eSIM and one way airport to hotel transfer as well. Will definately recommend it specify for my Indo-Pakistan sisters out there!
17 de janeiro de 2026
Opinião espontânea
Resposta da Hajjumrah4u
Dear Batool,
We truly appreciate your kind words and thoughtful feedback. Thank you for acknowledging the efforts of our Customer Sales Lead Mr. Awais.
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Hajj Umrah 4U
Really helpful and welcoming service by…
Really helpful and welcoming service by miss sharmeen from hajjumrah4u.com it was truly a wonderful experience we appreciated our umrah package alot I highly recommend this service to all those who would like to book a hajj or umrah :)
From Asma Azhar
16 de dezembro de 2025
Opinião espontânea
Resposta da Hajjumrah4u
Dear Asma,
We truly appreciate your kind words and thoughtful feedback. Thank you for acknowledging the efforts of our Customer Sales Executive Miss Sharmeen.
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Hajj Umrah 4U
Not recommended Agent for Umrah
This Umrah visa agent was a total disaster! Unprofessional, irresponsible, and definitely not worth it .Please do NOT get misleaded by the reviews here like I got misled.
We booked an Umrah Trip to fly on 21st December ‘25 and returning on 1st January’26.
Here is our experiences :
Pros :
The hotels in Mecca and Medinah was perfectly booked and really good with close distance to both Haram and Masjide Nabwi.
The Ziyarat and all hotel transfers were awesome.
Cons :
Our London to Riyadh flight status had been changed from PREMIUM Economy to economy by the staff of this company and despite paying premium cost , we had to travel in economy with 2 little kids that was hugely discomforting.
Repeated request to one staff Ali Haider and even emails and calls to the company was futile.
No difference in cost was reimbursed back to us and repeated requests for good 2 months were mentally harassing and waste of time.
Later our return flight had a link broken and was an absolute mess at the airport and since our confidence was so low with this Travel company , we decided to self-deal as the agent also encouraged to sort everything yourself(yes , you heard that right , agent encouraged to sort issues at the airport and directly engage)
The visa process was also not smooth and dates were unclear when we would receive the visas.
Fortunately we received the visas few days before flying but initially was told we would get it sooner for peace of mind but that did not happen.
Summary :
I would NOT recommend this company because we felt the Travel company is liable for adjustments and arrangements but after dealing with this company , we lost all hope of asking or request for any help.
It is a pure waste of time to email and call the staff of this company as it is all big talk and ZERO Actions.
21 de dezembro de 2025
Opinião espontânea
Resposta da Hajjumrah4u
Dear Ma’am Noor,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced and truly appreciate your honest comments.
It also means a great deal to us that you acknowledged and appreciated certain aspects of our services from the bottom of your heart.
Please be assured that you are a very valuable customer to us, and our foremost priority is always to provide the best possible service in line with our customers’ needs and expectations.
We would like to gently clarify that for certain services—such as flight bookings—third parties like airlines are involved. Any changes or disruptions in such cases are sometimes beyond our direct control, as they originate from the airline side. However, even in these situations, we take full responsibility for supporting and guiding our customers to the best of our ability.
Your complaint has been taken very seriously, and we are already reviewing the matter internally to ensure that such situations are handled more smoothly in the future. We never want our customers to feel disturbed or disappointed, and your feedback plays an important role in helping us improve.
As you have completed a religious and spiritual journey, we humbly request your trust and patience. Please be assured that our sales lead is already in contact with you and will continue to support you closely. You are in safe hands, and there is no need to worry.
Hajj Umrah 4U has been serving its customers for many years with a strong focus on service quality and customer satisfaction, and we remain fully committed to upholding these values.
Thank you once again for your feedback and for giving us the opportunity to improve.
Warm regards,
Customer Support Team-Hajj Umrah 4U
Warning: Avoid this Umrah visa agent at all costs!
Warning: Avoid this Umrah visa agent at all costs!
We booked an Umrah trip with them for Dec 21 '25 - Jan 1 '26, and it was a disaster.
The Good (but not enough to save them):
- Hotels in Mecca and Medina were decent and close to the Haram and Masjid-e-Nabwi
- Ziyarat and hotel transfers were okay
The Bad (major issues):
- Changed our London-Riyadh flight from Premium Economy to Economy without our consent, and no refund
- Awful communication - Ali Haider was unhelpful, emails and calls ignored
- Return flight was a mess, link didn't work, and they basically told us to sort it ourselves
- Visa process was a stress fest, dates kept changing, and we only got it a few days before flying
TL;DR: Don't waste your time and money on this company. They don't care about customers, and you'll be left dealing with chaos. Self-book if you want control.
21 de dezembro de 2025
Opinião espontânea
Resposta da Hajjumrah4u
Dear Ma’am Sana,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced and truly appreciate your honest comments. It also means a great deal to us that you acknowledged and appreciated certain aspects of our services from the bottom of your heart.
Please be assured that you are a very valuable customer to us, and our foremost priority is always to provide the best possible service in line with our customers’ needs and expectations.
We would like to gently clarify that for certain services—such as flight bookings—third parties like airlines are involved. Any changes or disruptions in such cases are sometimes beyond our direct control, as they originate from the airline side. However, even in these situations, we take full responsibility for supporting and guiding our customers to the best of our ability.
Your complaint has been taken very seriously, and we are already reviewing the matter internally to ensure that such situations are handled more smoothly in the future. We never want our customers to feel disturbed or disappointed, and your feedback plays an important role in helping us improve.
As you have completed a religious and spiritual journey, we humbly request your trust and patience. Please be assured that our sales lead is already in contact with you and will continue to support you closely. You are in safe hands, and there is no need to worry.
Hajj Umrah 4U has been serving its customers for many years with a strong focus on service quality and customer satisfaction, and we remain fully committed to upholding these values.
Thank you once again for your feedback and for giving us the opportunity to improve.
Warm regards,
Customer Support Team-Hajj Umrah 4U
Amazing experience
Our experience was amazing from start to finish. Sister Sharmeen guided us on every step. She send us reminders of each and every booking. First time ever I used someone through social media we have no idea about the company or service. I will definitely recommend and definitely booking with them.
We traveled with virgin airlines. My hotel in makka was Voco and in medina was Zaha al Manuvarah.
23 de dezembro de 2025
Opinião espontânea
Resposta da Hajjumrah4u
Dear Rizwana,
We truly appreciate your kind words and thoughtful feedback. Thank you for acknowledging the efforts of our Customer Sales Executive Miss. Sharmeen
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Hajj Umrah 4U
The service provided by Umrah 4 U has…
The service provided by Umrah 4 U has been truly excellent. From the very beginning, everything was well-organized, professional, and handled with care. Special thanks to Abdul Khaliq — Jazakallahu Khayran for his support, patience, and outstanding service, which made the whole process smooth and worry-free. I highly appreciate their dedication and would recommend their services to anyone planning their Umrah.
26 de dezembro de 2025
Opinião espontânea
Resposta da Hajjumrah4u
Dear Zafer,
We truly appreciate your kind words and thoughtful feedback. Thank you for acknowledging the efforts of our Customer Sales Executive Mr. Abdul Khaliq.
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Hajj Umrah 4U
Amazing experience during Umrah
I had an amazing experience in Saudi Arabia performing Umrah, Alhamdulillah. Everything was very well organised by Abdulkhaliq, who assisted me with the visa process and hotel bookings. I wasn’t easy to please during the selection process, but he was incredibly patient with both me and my father, for which we are truly grateful.
He also consistently followed up to make sure everything was going well after our arrival at the Makkah hotel, then in Madinah, and even after we returned home. This level of care and professionalism meant a lot to us.
Alhamdulillah, I highly recommend this agency, and I would definitely go back to Abdulkhaliq if I return to Saudi Arabia in shaa Allah.
14 de dezembro de 2025
Opinião espontânea
Resposta da Hajjumrah4u
Dear Zahra,
We truly appreciate your kind words and thoughtful feedback. Thank you for acknowledging the efforts of our Customer Sales Executive Mr. Abdul Khaliq.
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Hajj Umrah 4U
I have recently booked my umrah package…
I have recently booked my umrah package with hajjumrah4U in November 2025 i had pleasant experience while booking abdul khaliq who was assigned to me to do all my bookings from the start to end of my trip was very helpful in every stage i had some issues with visas but at last movement i got it and they made it smooth
Thank you
7 de novembro de 2025
Opinião espontânea
Resposta da Hajjumrah4u
Dear Saheer,
We truly appreciate your kind words and thoughtful feedback. Thank you for acknowledging the efforts of our Customer Sales Executive Mr. Abdul Khaliq.
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Hajj Umrah 4U
i booked my Umrah trip with hajjumrah4u…
i booked my Umrah trip with hajjumrah4u and travelled with my mother. Overall, the experience was very good. The guide was kind, helpful, and well-organised throughout the journey. Everything went smoothly, and the hotel in Medina was comfortable and clean, which we really appreciated.
The only downside of the trip was the hotel in Mecca, which did not meet our expectations. Apart from that, everything else was nice, and the Umrah experience itself was well arranged.
thank you so much abdul khaliq
4 de dezembro de 2025
Opinião espontânea
Resposta da Hajjumrah4u
Dear Hajar,
We are truly pleased to know that you completed your journey comfortably and that it was a meaningful and positive experience. As this journey is deeply spiritual, it holds great significance for every Muslim, and we are honored to have been a part of it.
We would like to clarify that we operate as a third-party service provider and coordinate with various partners, such as hotels and other vendors. We always strive to offer the best possible services within our customers’ budgets. Your feedback and concerns have been carefully noted, and we have taken the necessary measures at our end, as your input is extremely valuable to us and helps us improve our services.
We would also like to sincerely thank you for recognizing the efforts of our Sales Executive, Mr. Abdil Khaliq, who worked diligently to ensure your journey was smooth and comfortable. Your appreciation means a great deal to our team.
Thank you once again for trusting us with your sacred journey. We look forward to serving you again in the future.
Warm Regards,
Customer Support Team-Hajj Umrah 4U
Mr ikhlaq
I have bok umar pakeg in 8 days good hotel and good transpot thanks Mr ikhlaq
16 de novembro de 2025
Opinião espontânea
Resposta da Hajjumrah4u
Dear Asad,
Your kind words and appreciation mean a lot to us. We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.
Thank you once again for trusting us.
Warm regards,
Customer Support Team, Hajj Umrah 4U
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.