Hajjumrah4u Opiniões 

288
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TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

We booked our Umrah package with them, it was soo well organised and conducted, every little thing was taken care of, while we were there we were asked if all was going well, we felt so connected. Sh... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had a very positive experience dealing with Sharmeen at HajjUmrah4U / Seven Zones while arranging our Umrah trip. She was very patient, responsive and helpful throughout, and took the time to wo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ Excellent service from Kiran. He arranged a two-year multiple-entry Saudi Arabia visa for both myself and my husband, and the whole process took only 24 hours. Kiran was extremely prompt... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Khaliq bhai is giving an excellent customer services ,he is very humble,polite,helpfull . I 've been sorting out my whole trip with him nearly 4 weeks. Hopefully all the plans will sortout s... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de viagens
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Escrito pela empresa

HajjUmrah4u.com was established in 2013 with a view to streaming and simplifying the sometimes very complicated Hajj and Umrah industry.Our clever technology enables us to compare a wide network of travel suppliers create great value Hajj and Umrah packages.


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4,6

Excelente

TrustScore: 4.5 em 5

288 opiniões

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4,6

Todas as opiniões

(288)

69 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I had an amazing experience with…

I had an amazing experience with Hajjumrah4u thanks to the exceptional guidance and support from Muhammad Awais. The company provides a seamless and well-organized Umrah service, taking care of every detail to ensure a comfortable and stress-free journey. Muhammad Awais is professional, attentive, and genuinely caring, making sure all travelers feel supported and informed throughout the entire process. Their dedication, expertise, and personal touch make every Umrah journey truly memorable. I highly recommend Hajjumrah4u and Muhammad Awais to anyone planning this spiritual journey. JazakAllah

20 de outubro de 2025
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Resposta da Hajjumrah4u

Dear Rezwan,

We truly appreciate your kind words and thoughtful feedback.

Thank you for acknowledging the efforts of our Sales Team Lead, Mr. Muhammad Awais.

We take great pride in delivering exceptional service to our valued customers, and your recognition motivates us to continue striving for excellence.

Thank you once again for your trust and support.

Warm regards,
Customer Support Team, Hajj Umrah 4U

Classificada 5 em 5 estrelas

My experience was so good

My experience was so good Abdul khaliq helped me a lot will travel again in sha Allah

12 de novembro de 2025
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Resposta da Hajjumrah4u

Dear Rabeea,

Your kind words and appreciation mean a lot to us. We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.

Thank you once again for trusting us.

Warm regards,
Customer Support Team, Hajj Umrah 4U

Classificada 5 em 5 estrelas

I recently had a umrah package with…

I recently had a umrah package with hajjumrah4u..i wanted to stay 10 days in makkah.muhammad awais did all the papers and arrangement and gave me a suitable-tour package.flight was excellent with royal Jordanian .as i wanted a sharing room hotel was great accommodation as well near to masjidul haram sarif.and their transport was on time and very helpful and good communication.they make my journey easier and safe.thanks a lot for support me to perform my umrah safely and nicely.i really appreciate this company.inshallah next year November i will plan again umrah with them and recommend my family as well. Thanks a lot🥰

12 de novembro de 2025
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Resposta da Hajjumrah4u

Dear Eshita,

We truly appreciate your kind words and thoughtful feedback. Thank you for acknowledging the efforts of our Customer Sales Lead Mr. Muhammad Awais.

We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.

Thank you once again for trusting us.

Warm regards,
Customer Support Team, Hajj Umrah 4U

Classificada 1 em 5 estrelas

Absolutely the worst experience with an…

Absolutely the worst experience with an Umrah visa agent — completely unprofessional, irresponsible, and not recommended at all.

I got my Umrah visa through this agent, and the most basic information they were supposed to provide — such as the requirement for Nusuk-approved transport and Tasneef-certified hotels — was never communicated to me. I sent them all my hotel bookings well in advance and asked multiple times before travelling if there was anything important I needed to know or prepare for, especially since Umrah regulations can be complicated. They repeatedly said, “Everything is sorted, don’t worry.”

However, while travelling from Makkah to Madinah, their operations manager, Abbas, suddenly contacted me and told me not to go to the hotel I had already booked because it did not have the required Tasneef certification. At that moment I panicked — I had already paid for the hotel, and cancellation required 24 hours’ notice, which had passed. I had to start searching for new hotels on the street, last minute, in a foreign country, while I was extremely sick. Hotels with Tasneef are limited, and last-minute prices were extremely high.

When I questioned why they didn’t inform me earlier—especially since this policy came out in June 2025—they had no valid answer. Instead of acknowledging their negligence, Abbas behaved rudely, kept justifying himself, and even lied by claiming he “found out this week.” How can an agent working in this industry not know something so important? The truth is, he only told me because he was scared he would be fined if the Ministry found out I wasn’t staying in a Tasneef-approved hotel.

To make things worse, he started saying things like “your visa cost us more but we didn’t charge you extra,” which made no sense because I paid the exact amount he quoted instantly, without bargaining. I paid a full price — nothing was a favour. Also he said that how come “I don’t know this as I’m travelling and I booked the hotel”. This clearly shows how unprofessional he is to say that by considering the fact that It was my first time going for an UMRAH and if i knew it then what’s the point of hiring him??

He refused to admit the massive inconvenience and stress their lack of responsibility caused. Then he passed me on to another person who works with them to issue visas. That person arranged a completely disgusting hotel for us. He promised the room would be ready when we arrived, but when we got there, nothing was prepared. I was extremely sick and had to wait TWO hours in the lobby. That staff member also confirmed that the Tasneef policy was old and that my agent made a huge mistake by not informing me.

Because the ministry had started checking the day before, the agent panicked and forced me to change my hotel at the last minute. After that, every time I called them for help, they simply disappeared — no support, no follow-up, no compensation, not even an apology.

The hotel they arranged was filthy, with no basic amenities. The staff knocked on our door three times before checkout time while we were trying to rest. The entire experience was a disaster purely because of this agent’s incompetence and lack of professionalism.

Please do NOT use this agent if you want a smooth and comfortable Umrah trip.
They do not know what they are doing, they do not take responsibility, and they will leave you stranded when you need them the most.

Not recommended at all.

13 de novembro de 2025
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Resposta da Hajjumrah4u

Respected Ma’am,

I truly understand the situation you faced. As a female, taking the lead in new experiences can sometimes feel overwhelming, especially when unexpected issues arise. I sincerely apologize for the inconvenience caused. As an ambassador of Haj Umrah 4U, our core aim is to ensure a smooth and comfortable process for our valued customers, creating pleasant memories throughout their journey. I genuinely understand how you felt, and your concerns are completely valid.

I would also like to clarify that the service you requested from us was specifically for the visa. Hotel booking and other facilities are not included within the visa package. Had you opted for hotel arrangements through us at the time of visa booking, we would have ensured that all details were provided clearly and promptly. At the time of your booking, your concern was limited to the visa only. Later, when you booked the hotel under Tasneef Authority, our manager still tried his best to assist you with suitable alternatives in real time.

Regarding your complaint, please be assured that we have thoroughly reviewed the performance of our sales agents and have taken strict measures to enhance our processes and service quality. Your feedback helps us improve, and we are committed to ensuring such concerns are addressed proactively.

You came for a holy and spiritual journey—something many people dream of—and Alhamdulillah your journey was successfully completed. We always strive to serve our customers on a priority basis with professionalism, care, and respect.
Once again, we deeply apologize for the inconvenience and truly appreciate you're understanding. Please feel free to reach out if you need any further assistance.

Warm Regards,
Customer Supports Team-Hajj Umrah 4U

Classificada 5 em 5 estrelas

Amazing experience, I will use them now for all my bookings. Thank you Rumaisa and Umar bhi

Amazing, the team are really friendly and always answer questions. I had a million questions and they always answered with a smile. Even with prices all reasonable, travel arrangements excellent, hotel excellent and tailored to our needs. Rumaisa was amazing thoughout all the process. Even whilst in mecca and Madinah she always answered, made sure we arrived safely, checked everything was OK.

9 de novembro de 2025
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Resposta da Hajjumrah4u

Dear Imran,

We truly appreciate your kind words and thoughtful feedback. Thank you for acknowledging the efforts of our Customer Sales Executive, Miss Rumaisa.

We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.

Thank you once again for trusting us.

Warm regards,
Customer Support Team, Hajj Umrah 4U

Classificada 5 em 5 estrelas

⭐️⭐️⭐️⭐️⭐️ Excellent Service

⭐️⭐️⭐️⭐️⭐️ Excellent Service — Highly Recommended!

We travelled from Ireland as a family of four for Umrah, and Seven Zones Hajj & Umrah Agency made the entire experience absolutely hassle-free. From visa arrangements to hotels in Makkah and Madinah, everything was perfectly organized. The Ziyarats were well-planned and very comfortable, and the hotels were genuinely five-star as promised.

Everything was handled by Mr. Abdul khaliq, a very competent and professional agent. He managed every detail with great care and made the whole process smooth and stress-free.

Initially, I had some doubts, but he cleared all my concerns and proved to be extremely trustworthy. Communication was excellent throughout, service was professional, and the pricing was very reasonable for the quality offered.

We didn’t have to worry about anything — everything was taken care of from start to finish. I highly recommend Seven Zones Hajj & Umrah Agency and Mr. Mohammad Abdul Akhlaq to anyone planning their Hajj or Umrah. Truly a reliable and trustworthy agency.

25 de outubro de 2025
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Resposta da Hajjumrah4u

Dear Ramsha,

We truly appreciate your kind words and thoughtful feedback. Thank you for acknowledging the efforts of our Customer Sales Executive, Mr. Abdul Khaliq.

We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.

Thank you once again for trusting us.

Warm regards,
Customer Support Team, Hajj Umrah 4U

Classificada 5 em 5 estrelas

Ali Haider Brother is a Superhero!

Ali Haider Brother is a Superhero! He managed to undo the mess my other travel agents made. At the very last hour he saved my trip. It was not money but motivated by the honour of helping a Pilgrim in the journey. I will recommend him and the company always. Thank u. Jzkllah!

5 de novembro de 2025
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Resposta da Hajjumrah4u

Dear Tawhid,


Your kind words and appreciation mean a lot to us. Thank you so much for recognizing the performance of our Customer Sales Executive Mr. Ali Haider

We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.

Thank you once again for trusting us.

Warm regards,
Customer Support Team, Hajj Umrah 4U

Classificada 5 em 5 estrelas

My experience with HajjUmrah4U was…

My experience with HajjUmrah4U was great, Khansa Riaz booked our package smoothly with no hassle and she tried all she can to get us the best deals possible. We were so fortunate to book our Umrah through HajjUmrah4U, great communication and friendly staff. Khansa and her team in Makkah and Medina responded to all our enquiries swiftly and our trip was well organised. Thanks for the time and effort.

22 de outubro de 2025
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Resposta da Hajjumrah4u

Dear Customer,


Your kind words and appreciation mean a lot to us. Thank you so much for recognizing the performance of our Customer Sales Executive Miss Khansa

We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.

Thank you once again for trusting us.

Warm regards,
Customer Support Team, Hajj Umrah 4U

Classificada 5 em 5 estrelas

My experience with Muhammad Awais from…

My experience with Muhammad Awais from Hajjumrah4u was amazing from beginning to end. Everything was perfectly taken care of — I didn’t have to worry about a thing. Thank you again for this incredible gift and unforgettable journey!

9 de outubro de 2025
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Resposta da Hajjumrah4u

Dear Customer,


Your kind words and appreciation mean a lot to us. Thank you so much for recognizing the performance of our Customer Sales Team Lead Mr. Awais

We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.

Thank you once again for trusting us.

Warm regards,
Customer Support Team, Hajj Umrah 4U

Classificada 5 em 5 estrelas

The staff was very helpful and friendly

The staff was very helpful and friendly. Her name is sharmeen she is very honest and ture person.

22 de outubro de 2025
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Resposta da Hajjumrah4u

Dear Sher,


Your kind words and appreciation mean a lot to us. Thank you so much for recognizing the performance of our Sales Executive Miss Sharmeen

We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.

Thank you once again for trusting us.

Warm regards,
Customer Support Team, Hajj Umrah 4U

Classificada 5 em 5 estrelas

I had booked my Umrah trip through them…

I had booked my Umrah trip through them and alhamdulilah it was a very smooth process through out the whole journey I was well informed with all the details for my journey and specially Mr Abdul Khaliq has been very supportive throughout the whole process I would definitely recommend Hajjumrah4u and would definitely use them in future travel bookings .

20 de outubro de 2025
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Resposta da Hajjumrah4u

Dear Abdul Majeed,


Your kind words and appreciation mean a lot to us. Thank you so much for recognizing the performance of our Customer Sales Executives Mr. Abdul Khaliq

We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.

Thank you once again for trusting us.

Warm regards,
Customer Support Team, Hajj Umrah 4U

Classificada 5 em 5 estrelas

YassiOmaaza

3 de setembro de 2025
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Resposta da Hajjumrah4u

Dear Ydade,

We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.

Thank you once again for trusting us.

Warm regards,
Customer Support Team, Hajj Umrah 4U

Classificada 5 em 5 estrelas

Great service by Hussain and Rameen

Great service by Hussain and Rameen, affordable package and very flexible, even upgraded hotels at no extra cost. Would highly recommend

7 de outubro de 2025
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Resposta da Hajjumrah4u

Dear Adam,


Your kind words and appreciation mean a lot to us. Thank you so much for recognizing the performance of our Customer Sales Executives Miss. Rameen & Mr. Hussain

We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.

Thank you once again for trusting us.

Warm regards,
Customer Support Team, Hajj Umrah 4U

Classificada 5 em 5 estrelas

Perfect umrah package

We went with the company for umrah in Feb 2025 khalid was very helpful and helped us out through out the journey. Everything was perfect hence why I booked a second package from him for my brother and sister in law for November 2025. Thank you khalid and thank you hajjumrah4u.

11 de fevereiro de 2025
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Resposta da Hajjumrah4u

Dear Mish


Your kind words and appreciation mean a lot to us. Thank you so much for recognizing the performance of our Customer Sales Executive Mr. Khalid

We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.

Thank you once again for trusting us.

Warm regards,
Customer Support Team, Hajj Umrah 4U

Classificada 5 em 5 estrelas

I would like to sincerely thank "Abdul Khaliq"

I would like to sincerely thank "Abdul Khaliq" from Hajjumrah4u for their incredible support in helping me obtain my Umrah visa. The process was smooth, efficient, and handled with great professionalism. They guided me through every step, answered all my questions patiently, and ensured everything was completed on time.
Thanks to their help, I was able to focus on preparing spiritually for the journey without stress. May Allah reward them for their efforts and make it easy for others through them as well. Highly recommended!

18 de setembro de 2025
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Resposta da Hajjumrah4u

Dear Arifur Rahman,

Your kind words and appreciation mean a lot to us. Thank you so much for recognizing the performance of our Customer Sales Executive Mr. Abdul Khaliq
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.

Thank you once again for trusting us.

Warm regards,
Customer Support Team, Hajj Umrah 4U

Classificada 5 em 5 estrelas

Good umrah experience.Staff very…

Good umrah experience.Staff very helpful especially Shameen . She helps me with all informations and documents l need for my umrah trip .

3 de setembro de 2025
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Resposta da Hajjumrah4u

Dear Elmostafa ,

Your kind words and appreciation mean a lot to us. Thank you so much for recognizing the performance of our Customer Sales Executive Miss. Sharmeen
We are always here to assist you, as it is our responsibility and commitment to serve our customers with the best of our services.

Thank you once again for trusting us.

Warm regards,
Customer Support Team, Hajj Umrah 4U

Classificada 5 em 5 estrelas

Umrah Trip with 7 Family

Abdul Khaliq made the entire booking experience absolutely seamless for me and my 7 family members. From the flights to the hotels, every detail of our Umrah journey was handled with the utmost care and precision. The process was stress-free, and we felt completely looked after at every stage. I will definitely be using this company’s services again inshāAllāh and highly recommend them to anyone planning their trip!

31 de julho de 2025
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Resposta da Hajjumrah4u

Dear Munsoor Malik,

Your thoughts and appreciation mean a lot to us. We are always here to assist you, as it is our responsibility to serve our customers with the best of our services.

Thank you for trusting Seven Zones.

Warm Regards,
Support Team-Seven Zones

Classificada 5 em 5 estrelas

Good service

Good service

22 de agosto de 2025
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Resposta da Hajjumrah4u

Dear Safia,

Your thoughts and appreciation mean a lot to us. We are always here to assist you, as it is our responsibility to serve our customers with the best of our services.

Thank you for trusting Seven Zones.

Warm Regards,
Support Team-Seven Zones

Classificada 5 em 5 estrelas

I had the best experience with…

I had the best experience with hajjumrah4u , the agent khansa riaz was very lovely and co operative , always there to answer my queries and very supportive throughout the journey and definitely will recommend her.

3 de agosto de 2025
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Resposta da Hajjumrah4u

Dear Fathi,


Your thoughts and appreciation mean a lot to us. We are always here to assist you, as it is our responsibility to serve our customers with the best of our services.


Thank you for trusting Seven Zones.


Warm Regards,
Customer Support Team, Seven Zones

Classificada 4 em 5 estrelas

We did umrah this August with hajjumrah…

We did umrah this August with hajjumrah for you and had a pleasant experience with the team and our consultant Rameen. Most part of the trips were hassle free, the taxis we’re always on time for our schedules and our visas were granted on arrival with a Ghanaian passport and visa from the UK.Thank you hajjumrah4u

3 de agosto de 2025
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Resposta da Hajjumrah4u

Dear Fuseina,


Your thoughts and appreciation mean a lot to us. We are always here to assist you, as it is our responsibility to serve our customers with the best of our services.

Thank you for trusting Seven Zones.


Warm Regards,
Customer Support Team, Seven Zones

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