I needed 3 new locks/handles. Removed old ones. Sent photo over and get the info within 2mins. When I installed, 10kins to do all three. The delivery was DHL so it took a day longer. That’s not the... Ver mais
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Leia as opiniões dos outros
My Dad had some windows which were 20 years old and the locking mechanisms had broken. He had a couple of companies out to fix them but they couldn't because the parts were no longer available. I stri... Ver mais
We recently moved and no keys were left for the downstairs windows. We were told we'd have to replace the handles at no small expense. Then I came across this company. I uploaded pics of the handles... Ver mais
Wrong window locks sent, asked for a simple straight swap with the actual parts I ordered and only got a partial refund. Now out of pocket from paying delivery to me and back to the sender. No answe... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Double Glazing Spares and UPVC Replacement Parts for upvc doors & windows such as handles, hinges, locks or mechanisms used for all UPVC maintenance.Call us on 01204 652211
Informações de contacto
Higher Swan Lane 4, BL3 3BJ, Reino Unido
- www.handlesandhinges.co.uk
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
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I choose wedge gaskets from sample pack…
I choose wedge gaskets from sample pack which is good quality and size , I was shocked when I received 41 meter of wedge gaskets , smaller and worse quality!
Sample pack and actual order is not the same products!
Great service!
Very happy with my handles, a lady at the company phoned me to check my order as I had made a schoolboy error in ordering. She spotted it and after ringing me sorted it out. Handle is a perfect match I fitted it in about a minute!
Well done!
Excellent website, customer service, & fantastic products, no faults.
Excellent website, fast delivery. What I like most is that the website is so helpful for finding the right product. Also the staff are happy to help find the right window key etc. I will continue to use Handles & Hinges. I am very happy and impressed with their service.
Excellent all-round experience.
Web site is clear and product details comprehensive. I was quickly able to identify a replacement UPVC handle and order it. Arrived in two days,. Very pleased. Mike.
Excellent service
Excellent service. Replied to my query about which product I needed within 15 minutes, dispatched same day, good quality product. Uses a proper courier (DHL) for deliveries.
Poor customer purchase journey
Bag of expensive Samples cost £7 - none of which are labelled so v. difficult to match up with website product SKU - this resulted in delays for me. Co. said I should have sent them back chosen sample for them to send out the right one - more delays - because of my initial error I ended up paying twice - this would not have happened if they had labelled them in the first place! Just bad customer experience - sort it out! Leaving a poor review on their website didnt work either!
Amazing service
Amazing service. Sent in a photo of the UPVC window lock because I couldn't find it on their website and first thing the next morning they emailed me with the part needed.
It arrived within 2 days of ordering and fitted perfectly.
Handles and Hinges kept me up to date with the delivery from start to finish. Such a helpful company!
The most excellent customer service
The most excellent customer service.
A speedy & helpful response to every query. And there were lots, as we had not a clue what type or size seals/gaskets we needed for our DIY project!
We now have everything we need.
Thank you Donna & Rebecca.
First Class Service
Part of the key set I ordered was out of stock but a lady I spoke to was really helpful offered to send what was available and the remainder would follow as soon as it was back in stock as we had no keys at all to be able to open/unlock the windows . In the end it all came at the same time. Somehow all 3 keys unlock the windows so we're all set again! Thank you for looking after us so well!!
Highly recommended
Excellent website. Easy ordering process. Really quick delivery and Good Quality Product.
Sent in a picture of a window lock that…
Sent in a picture of a window lock that to me had no identifying features and within half an hour had a reply with the key that I required. Replacement key posted same day and was a perfect match. Brilliant service and such a relief as I thought I was going to have to order a load of different keys to try out or even replace the window handles. Thank you
Fantastic service!
We had lost our window keys so I sent a photo of the handle to Handles and Hinges on Sunday night. First thing Monday morning I had a reply from Donna who was really helpful and had managed to identify the handle and sent a link to purchase the keys. 2 days later the keys have just arrived and I can finally unlock the window. Thank you.
Excellent company.
Ordered a new Espag locking mechanism for a double glazed window. The website is clear and easy to use, the order arrived promptly and the product is of excellent quality compared to others. Also Customer Service, when contacted, was helpful, polite and friendly.
A excellent company, thank you.
We ordered the wrong handle and the…
We ordered the wrong handle and the customer service from Rebecca and Janet was second to none. The situation was resolved within 24 hours!
Ordered items on a Thursday got them…
Ordered items on a Thursday got them next day great service
Amazing service!!!!!
I ordered four replacement window handles yesterday and they were delivered about 9:30am this morning.
Brilliant service
Brilliant service. Moved into a home where there were no keys for window locks. Sent H&H photos of the locks and within a few days the keys were delivered and perfect.
Would highly recommend,
What a great company.
What a great company.
I discussed my needs. I was helped with my order. Front door handles.
Great service. Professional. The handles arrived a couple of days later.
Too quality. Many thanks.
Great service, helpful and prompt.
Dont often write reviews but the great service I got at Handles and Hinges prompted me to sing their praises. I sent a picture of somewhat old window locks in an effort to find a key to fit -( they've been there 30 odd years and no-one could find a key!)
Rebecca at the Company was very quick to respond and advised that she had found one that might fit. I ordered it and received it within a couple of days - it worked!!
New UPVC DOOR HANDLES
Got in touch with this company on 19/2/25
Ordered new door handles .lady was very helpful and knowledgeable order came next day so pleased with them we orderd again the next day .would highly recomend this company 5 ***** 👍👍
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