Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Our driver Nas got us swiftly to our appointment at GOSH and back home again, couldnt fault him. Apologies we wernt more talkative, we were very tired from the early wake up 😂 Was very helpful with l... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

this company has some really nice drivers they are courteous and nothing is to much hassle arrived on timeand got to our hospital appointment ontime booking was easy and everything went without any... Ver mais

Classificada 5 em 5 estrelas

Mark and Georgina transferred my dad from Hillingdon Hospital to St Mary's Hospital this evening. We've had a very stressful 2 weeks waiting for the transfer to happen. Immediately they put myself an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great drivers friendly helpful and wearing hats. Raj and yahren could not have been more attentive to my dad carryinging his luggage and bringing him home safley from the hospital so efficiently that... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de transporte

Escrito pela empresa

HATS Group are a leading provider of specialist transport services for the NHS and Local Authorities across England and Wales.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

954 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Well supported

Was supported by the HATS team in their Chelsea and Westminster hospital. Their team lead Hina was really good in keeping tabs regarding updates. As we were supported with the SGH team but the ETA was later in the day. The team immediately supported us with a transport and was able to arrive back to the hospital in time for medication rounds.

2 de janeiro de 2026
Opinião espontânea
logótipo da HATS Group Ltd

Resposta da HATS Group Ltd

Good morning Sean,

Thank you for your lovely feedback!

I’ve shared your comments with the team and they were so pleased to hear them. We really appreciate you taking the time to write such kind words.

All the best,

Jo

Classificada 5 em 5 estrelas

Long but pleasant journey

They were very friendly and thoughtful. Was nice to have a bit of a chat.

24 de dezembro de 2025
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Resposta da HATS Group Ltd

Good morning Sam,

That’s wonderful to hear, thank you. It means so much that you’ve taken the time to share your experience. The team will be thrilled to know that their ongoing support has made things easier for you and your family.

Have a lovely day,

Jo

Classificada 5 em 5 estrelas

Professional and helpful

Very helpful and courteous staff, Jay & Farhan, brought my mother home after she was discharged from hospital. They really went the extra mile - thank you!

18 de dezembro de 2025
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logótipo da HATS Group Ltd

Resposta da HATS Group Ltd

Good evening Nana,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Classificada 5 em 5 estrelas

Amazing team

Amazing team. Really very grateful for the compassion and respect shown to my elderly mum. Wasn't easy getting mum up and very narrow staircase but they worked together to do so gently. Couldn't be more grateful for these lovely people.

20 de dezembro de 2025
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logótipo da HATS Group Ltd

Resposta da HATS Group Ltd

Good evening Sandra,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Classificada 5 em 5 estrelas

My son Seth is at Abbey Court School…

My son Seth is at Abbey Court School and travels with Hats transport. I would like to thank the staff on the bus for all they do for my son . Through their commitment and dedication, they have helped my son now know how to wheel and independently move about on his wheelchair. Thank you so much.

17 de dezembro de 2025
Opinião espontânea
logótipo da HATS Group Ltd

Resposta da HATS Group Ltd

Good evening Gift,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Classificada 5 em 5 estrelas

Absolutely outstanding service by Neil…

Absolutely outstanding service by Neil Campbell who escorted me from home to the Queen Mary’s Hospital. He called me prior to pick up to let me know he was 5 mins away. He was charming, polite and extremely professional. He also possesses great driving skills. We picked up two other patients on route. We all enjoyed warm conversations and everyone was extremely happy including me. Neil is an asset to the team and should be recognised for his service.

15 de dezembro de 2025
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logótipo da HATS Group Ltd

Resposta da HATS Group Ltd

Good morning Stacey,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Classificada 5 em 5 estrelas

Mark and Georgia are really cool

Mark and Georgia are really cool

13 de dezembro de 2025
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logótipo da HATS Group Ltd

Resposta da HATS Group Ltd

Good morning Raghuveer,

Thank you for your kind message and for mentioning Mark and Georgia. I’ve passed your comments on and they were absolutely delighted to hear them. They’ll also be receiving a little something to say thank you for their great work.

Take care

Jo

Classificada 5 em 5 estrelas

Ash was a fantastics driver

Ash was a fantastics driver. He drove us from London to Bristol and made us feel comfortable and safe at all times. Also great conversation!

11 de dezembro de 2025
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logótipo da HATS Group Ltd

Resposta da HATS Group Ltd

Good morning Ana,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Classificada 5 em 5 estrelas

Driver William Abbey was So Lovely and…

Driver William Abbey was So Lovely and helpful,after my daughter was discharged, I was overwhelmed and struggling trying to push her wheelchair,our suitcase and carry other bits off the ward , he came and met us and took over whilst being so polite and reassuring which really put me and my daughter at ease . Couldn't be more Greatful ,such a lovely man who's clearly very passionate about his job and making sure everyone in his care is well looked after . Thank you

12 de dezembro de 2025
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Resposta da HATS Group Ltd

Good morning Nichole,

Thank you for your kind words and for continuing to put your trust in us. I’ve shared your feedback with the team and they were really pleased to hear it. It’s always lovely to know we’re making a positive difference.

All the best,

Jo

Classificada 5 em 5 estrelas

Today I had transport to take me to…

Today I had transport to take me to great Ormand Street Hospital for an appointment. The person taking me today, his name is William Abbey. Apologies if surname spelt incorrectly. His is an amazing person, really thinks out of the box and goes all way out to make your feel comfortable and safe. Checked on us from the beginning of the journey to end making sure we were OK. Escorted me and daughter to even crossed the road with us making sure we are safe. So far I have not had that kind of service before.

11 de dezembro de 2025
Opinião espontânea
logótipo da HATS Group Ltd

Resposta da HATS Group Ltd

Good morning Raghuveer,

Thank you for your kind message and for mentioning William. I’ve passed your comments on and they were absolutely delighted to hear them. They’ll also be receiving a little something to say thank you for their great work.

Take care

Jo

Classificada 5 em 5 estrelas

Had a lovely experience and the driver…

Had a lovely experience and the driver was amazing, driving me and my son almost 4 hours to get home after a stay at Great ormond street hospital. Very friendly and professional. Thankyou Barkat Azam and JQ the controller.

10 de dezembro de 2025
Opinião espontânea
logótipo da HATS Group Ltd

Resposta da HATS Group Ltd

Good morning Mollie,

Thank you for your kind message and for mentioning Barkat and JQ. I’ve passed your comments on and they were absolutely delighted to hear them. They’ll also be receiving a little something to say thank you for their great work.

Take care

Jo

Classificada 5 em 5 estrelas

Safe and pleasant transfer

Drivers Patrick and Limbo helped us with the transfer of our newborn baby from Lewisham Hospital to Croydon Hospital. They were patient, kind and helpful. Took every care to secure her in the ambulance and were friendly while we chatted on the way. Patrick drove carefully and we had a pleasant and safe transfer. Thank you!

5 de dezembro de 2025
Opinião espontânea
logótipo da HATS Group Ltd

Resposta da HATS Group Ltd

Good morning Katerina,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

Congratulations on the birth of your baby, I hope everything is well with you all.

We’re so grateful for your support and trust.

All the best,

Jo

Classificada 5 em 5 estrelas

Driver Fahad Mohamed was a total gem

Driver Fahad Mohamed was a total gem, such a kind man and so helpful. Thank you!

5 de dezembro de 2025
Opinião espontânea
logótipo da HATS Group Ltd

Resposta da HATS Group Ltd

Good morning Tara,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Classificada 5 em 5 estrelas

I am just writing to say thank you to…

I am just writing to say thank you to Gary Mcdermott. For the excellent caring person that he is. He is an asset

5 de dezembro de 2025
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logótipo da HATS Group Ltd

Resposta da HATS Group Ltd

Good morning Sophia,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Classificada 5 em 5 estrelas

ISSAC from hillingdon Hospital

ISSAC from hillingdon Hospital.
Was very nice and professional very helpful. Bought me a coffee and looked after me from london to Edinburgh. Wish him all the success he is a star .

3 de dezembro de 2025
Opinião espontânea
logótipo da HATS Group Ltd

Resposta da HATS Group Ltd

Good morning Yvonne,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Classificada 5 em 5 estrelas

Farhan mohammed excellent service and…

Farhan mohammed excellent service and very polite gentleman quite professional

4 de dezembro de 2025
Opinião espontânea
logótipo da HATS Group Ltd

Resposta da HATS Group Ltd

Good morning Magda,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Classificada 5 em 5 estrelas

Mark and Geogina were si

Mark and Geogina were si
Excellent in their service being on time and very attentive and friendly. Such exemplary and fast service. They indeed deserve an exemplary award.

3 de dezembro de 2025
Opinião espontânea
logótipo da HATS Group Ltd

Resposta da HATS Group Ltd

Good morning,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Classificada 5 em 5 estrelas

• Exceptional Service from Hazel!

Hazel arrived on time and was exceptionally friendly, going above and beyond to make our journey comfortable. Her car was immaculate and very comfortable, and her excellent driving made us feel completely safe throughout the trip.

3 de dezembro de 2025
Opinião espontânea
logótipo da HATS Group Ltd

Resposta da HATS Group Ltd

Good morning Doreen,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Classificada 5 em 5 estrelas

Writing on behalf of Elizabeth Anne…

Writing on behalf of Elizabeth Anne Carolan I was transported by Ken, Michelle, Mark and Josh and was very happy with how both journeys went too and from Lewisham Hospital and I wish to thank them all for making me feel safe and comfortable. Was very reassured throughout the journeys from the house to the ambulance and ambulance to the house. They are a credit to HATS.

27 de novembro de 2025
Opinião espontânea
logótipo da HATS Group Ltd

Resposta da HATS Group Ltd

Good morning Lisa,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

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