Everything was substituted nothing matched what I ordered not the colour not the item - their attitude was unapologetic confrontational and unhelpful . They cited Policy contradicting the FAQS page.... Ver mais
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Leia as opiniões dos outros
Hazelton's has a great selection of gift options at every price point. The gift baskets/arrangements make me proud to send and are impressive to receive. The ordering process and ability to substitu... Ver mais
This was a wonderful experience! It was a late night decision for a next day delivery to my sister for her anniversary. Although I made an error with the address, it was suspected and a hazelton rep... Ver mais
Everything in terms of the ordering experience and delivery were great. My one suggestion would be to give a delivery ETA if possible, just so the sender knows when in the day to expect delivery to be... Ver mais
Informações sobre a empresa
Escrito pela empresa
Gift baskets shipped Across Canada, USA. Local customers since the 1980s.
Informações de contacto
130 Sparks Avenue Suite 102, M2H 2S4, Toronto, Canadá
- 416-837-8811
- customerservice@hazeltons.ca
- www.hazeltons.ca
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 5% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thank you all the way from Oz
Thank you all the way from Oz. The basket of goodies for a birthday treat went over very well for a couple of broke backpackers. So much easier and more affordable than posting from here. It’s great to be able to select what you want in the basket. Easy as!

Resposta da Hazelton's Canada
I've initially placed the order for the…
I've initially placed the order for the next day however due to some changes in my plans I emailed their support team with a request for same-day delivery. Thought there's no way that would be possible but their team was supuer supportive and they've arranged it and I'm very thankful!

Resposta da Hazelton's Canada
Finding alternative online options for…
Finding alternative online options for sending gifts to friends and family for all special occasions is refreshing. I will use Hazeltons going forward and recommend to everyone! 🤗

Resposta da Hazelton's Canada
Overall a Good Experience
The concept of handling the gifting and the assortment of items on offer are impressive. The gift package arrived timely. The pricing is decent as well.
One thing though. The substitution of one of the items didn’t go down well with my wife. I raised the issue with customer support but the resolution was less than optimal. With that said, I would still place more orders in the future. Thanks Hazeltons!
User friendly web site
User friendly web site. Product is exactly as advertised.

Resposta da Hazelton's Canada
If I could give a ZERO I would! Product does not arrive as shown on website images. And they don't care
If I could give a ZERO I would!! HORRIBLE - UNACCEPTABLE - WILL NEVER ORDER ANYTHING EVERY AGAIN!!!! PRODUCT NOT AS SHOWN??
Please believe me when I say… the gorgeous very expensive gift that you have chosen on purpose for a loved WILL NOT ARRIVE in the same condition as appears in the perfect picture online. And TRUST ME Hazelton's DO NOT CARE! They have a ‘it’s not our problem’ philosophy.
My Mom, who loves orchids was quite happy to pay the small fortune to send me a gorgeous orchid following a hospital visit – only to have me come home to STALKS – ZERO FLOWERS on the actual orchid! The flowers completely DETACHED (broken off from the plant itself). SO I have a green plant - with no flowers. The orchid flowers laying in the box – ZERO flowers on the actual plant, which Hazelton's take no responsibility for – quite happy for me to accept damaged goods on my end??? An orchid without a single flower actually attached to the plant???
Fruit-tastic! Thank you for a wonderful fruit basket!
Thank you for a wonderful fruit basket! It looked fantastic and I sure appreciated your effort! My clients were very happy which made me super happy. Thanks so much!!!

Resposta da Hazelton's Canada
Ordering from afar
I have placed the order from Australia on line and the feedback from the birthday recipient has been very favourable. This is the second order I have placed with your company and both the receiver and myself, the purchaser, have been very happy.

Resposta da Hazelton's Canada
Beautiful Flowers
Beautiful Flowers, Great service (quick responses by the customer service with an issue) fast delivery - very worth every $! I am a fan and advocate.

Resposta da Hazelton's Canada
Avoid
Aside from the additional flowers sent everything in the gift box was an alternative. Most inappropriate was to send alcoholic truffles instead of non alcoholic ones. A coffee press instead of a teapot (an alternative teapot would be reasonable) and cinnamon instead of breakfast tea, added to a total mismash that took all meaning from my gift. In response to my 'valued' feedback the T&Cs were recited along with saying it was rare for everything to be an alternative. Despite initially inferring some recompense for the truffles the standard lines returned. At the least, sending a new box of non alcoholic truffles or chocolate would have been welcomed.
The entire process was very…
The entire process was very streamlined, and the response from support was phenomenal

Resposta da Hazelton's Canada
Lovely service and well delivered.

Resposta da Hazelton's Canada
If I could give this zero I would
If I could give this zero I would. Didn't deliver package and charging obscene amount for an attempt at delivery. The whole thing is a scam, avoid at all costs.
Fantastic 2026 St. Valentine's Day
Fantastic!
The gift arrived on time on a very busy St. Valentine's day (2026). The Nuts and Dried Fruit arrangement on a ceramic display tray was pleasing to my wife and can very much be utilised for a number of other things since the "big day" is now past. Very budget friendly, healthy and memorable her.

Resposta da Hazelton's Canada
Easy way to bring some cheer
It was very easy to add on to the baskets and my family was very appreciative of the lovely gift

Resposta da Hazelton's Canada
False Marketing
I ordered a gift basket and received a box that’s completely different than what I expected. This was so disappointing. None of the items were in the image that was advertised. This is misleading and false marketing.
We were so pleased with the basket sent…
We were so pleased with the basket sent to the family. They thought it was perfect.
The process of ordering was easy and we will use your services again. Thank you.

Resposta da Hazelton's Canada

Resposta da Hazelton's Canada
Thankyou for the cake for our daughter…
Thankyou for the cake for our daughter it was truly amazing and taste was brilliant.
Most definitely will reffer more friends 🧡

Resposta da Hazelton's Canada
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