Absolutely love our piece from HD London Art! The quality is incredible and it looks even better in person. Such a beautiful statement piece that has completely transformed the room. Great service fro... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Absolutely love our piece from HD London Art! The quality is incredible and it looks even better in person. Such a beautiful statement piece that has completely transformed the room. Great service fro... Ver mais
A empresa respondeu
HD art provides top notch customer service, from advice to art work pieces and amazing care with packaging and delivery my order. My pieces are stunning and the best quality art I’ve ever owned. I wou... Ver mais
A empresa respondeu
Evri were a bit slow with the delivery, but these prints look awesome on the wall - really chuffed. Good communication with the vendor too - many thanks HDlondonart
I ordered 2 prints. Did not realise they had plastic Perspex in front of them really disappointed in quality. I work away from home and my husband has hung them so I can not return. Just want others n... Ver mais
A empresa respondeu
Respondeu a 66% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Evri were a bit slow with the delivery, but these prints look awesome on the wall - really chuffed. Good communication with the vendor too - many thanks HDlondonart
Just received my order the art work is beautiful well made stunning colours looks very expensive well worth the money
Absolutely love our piece from HD London Art! The quality is incredible and it looks even better in person. Such a beautiful statement piece that has completely transformed the room. Great service from start to finish and everything was seamless. Highly recommend if you’re looking for stunning artwork for your home!

Resposta da Hdlondonart
Beautiful artwork really lovely framed canvases so pleased with them
A five star service from start to finish
I would recommend for sure

Resposta da Hdlondonart
HD art provides top notch customer service, from advice to art work pieces and amazing care with packaging and delivery my order. My pieces are stunning and the best quality art I’ve ever owned. I would definitely purchase from them time and time again.

Resposta da Hdlondonart
I ordered 2 prints. Did not realise they had plastic Perspex in front of them really disappointed in quality. I work away from home and my husband has hung them so I can not return. Just want others not to waste their money cheap and nasty product with a high price tag I paid £269 fo these items definitely not worth it

Resposta da Hdlondonart
Quite possibly the worst customer service I've ever experienced. Paid for product missing in delivery and almost 3 weeks later still no resolution. No contact number, lazy email response. Avoid

Resposta da Hdlondonart
Wow, received our pair of Grey Horizon 60x60.
Order process seamless, delivery on time, packaging great(no chance of transit damage) and the artwork looks fabulous either side of our fireplace hearth.
5 star end to end, well done

Resposta da Hdlondonart
I have 2 canvases from this company. I loved them until they suddenly started turning yellow after not even having them for a year. I contacted customer service who told me to be patient despite emailing every week for 6 weeks with no resolution just that they were asking the production team. They then stopped replying back to my emails about 2 weeks ago and I have had no refund or replacement. Do not spend your money on these.

Resposta da Hdlondonart
Purchased two paintings, which arrived quickly and undamaged due to excellent packaging
Slight issue during order which was very quickly rectified, refreshing to see good old fashioned customer service still exists. Excellent communication throughout and exceptionally happy with paintings.
Would have no hesitation recommending

Resposta da Hdlondonart
Lovely art work by HD London and excellent quality. You get what you pay for.
Also brilliant communication with Christine and Alistair.
Would highly recommend and will look to buy from this company again

Resposta da Hdlondonart
Absolutely delighted with our abstract canvas - Seville. It’s perfect for our lounge. Just stunning. Thank you so much.

Resposta da Hdlondonart
Really happy with the wall art I chose. I was a little apprehensive about buying wall art online, but the canvas, prints and frames are of excellent quality. The service is very professional and I was kept up to date from the time of purchase to the day of delivery. I would not hesitate to buy from HD London Art.

Resposta da Hdlondonart
We are so happy with our canvas art, they look beautiful in our living room. The customer service was great and they arrived quickly! Would love to order more!

Resposta da Hdlondonart

Resposta da Hdlondonart
I had a very disappointing experience with HD London and would strongly advise others to think carefully before ordering.
I placed an order for artwork on 26 December 2025, with an expected delivery date of 31 December 2025. The artwork never arrived. After weeks of chasing, I was told the item had supposedly been dispatched but was never scanned by the courier — however, no tracking was ever provided and nothing was delivered, even after more than a month.
Communication was slow, inconsistent, and ultimately stopped altogether. I was asked to keep waiting repeatedly, with no firm dispatch or delivery dates, and only vague assurances. Even when a replacement was discussed, clear timelines and tracking details were not provided. They even couldn't commit to the 6 working days timeline advertised on their website that very day.
Given the length of the delay, the lack of proof of dispatch, and the eventual lack of response, I was left with no confidence that the order would ever be fulfilled and had to escalate the matter through my credit card provider.
This was a stressful and time-consuming experience, and not what I would expect from a company selling premium artwork. Unfortunately, I cannot recommend this company based on my experience.
If you do choose to order, be prepared for long delays, poor communication, and the possibility of having to recover your money through your card provider.

Resposta da Hdlondonart
Horrendous experience - ordered some
Prints early December. First set were “lost”. But it took me to chase up the courier to confirm that and force this rogue company to send me out a replacement. Second set have still not been dispatched and it’s been 5 weeks now. Expensive products, probably good quality but who knows? Shocking customer service, would avoid, take your custom elsewhere.

Resposta da Hdlondonart
Received my painting at a cost of £250 and it’s absolutely rubbish . They are just cheap prints . Don’t go near this company unless you want to be very disappointed
Great selection of canvases. Communication was good. Had to chase inner as Del was longer than expected however came really well packaged. Looks lovely on my wall. Will def buy again for other places in my home

Resposta da Hdlondonart
The artwork is beautiful, high quality, and thoughtfully curated. Prices are very reasonable for the level of craftsmanship, making it excellent value for money. Highly recommend for anyone looking to add something special to their space.

Resposta da Hdlondonart
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.