Hdlondonart Opiniões 

227
TrustScore: 4.5 em 5

4,3

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Classificada 5 em 5 estrelas

Ordered my first set of three prints from this company ( Geneva), they arrived promptly, well packaged nd I must say how beautiful they are, love them so much. The quality is excellent and I love th... Ver mais

Classificada 5 em 5 estrelas

Purchased Dusk Ember set of 2 pictures. Product as described with black frame. Looks beautiful in my living room. Went with HD London Art as they had the 75x75cm sizing. Product was carefully packaged... Ver mais

Classificada 1 em 5 estrelas

Horrendous experience - ordered some Prints early December. First set were “lost”. But it took me to chase up the courier to confirm that and force this rogue company to send me out a replacement. Se... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely delighted with our white framed canvases from HD London. The quality of the product and overall service from the team is outstanding. Our canvases hang beautifully in our living room and ha... Ver mais

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4,3

Excelente

TrustScore: 4.5 em 5

227 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 64% das suas opiniões negativas

Geralmente leva mais de um mês para responder

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4,3

Todas as opiniões

(227)

95 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Delighted with my purchase

Easy to order, took a few days to come. Delighted with the picture. Looked just like the website photo.

10 de junho de 2026
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Resposta da Hdlondonart

Thank you so much! Lovely to hear ordering was easy and the picture looked just like it did online - that's exactly what we want. Delighted you're delighted; enjoy your new piece! - The HD London Art team

Classificada 5 em 5 estrelas

I love my 3 set of Navy blue…

I love my 3 set of Navy blue abstraction framed prints.
Look so bright & beautiful .
Customer service was exceptional .
Iam happy with my purchase .
Delivery service was as i expected . Perfect .
Thank u .
L.S

18 de maio de 2026
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Resposta da Hdlondonart

Thank you so much, L.S! We're thrilled your Navy Blue set of three looks so bright and beautiful on the wall - and lovely to hear the delivery and service hit the mark too. Enjoy your new prints, and thank you for choosing HD London Art.

Classificada 5 em 5 estrelas

10/10

I’m a very particular person and also partner, we so pleased with the quality of the pieces. Totally transforming our home!
Packaging was also very good.
Customer service also fantastic.

Highly recommend!

Thanks,
Lloyd

2 de junho de 2026
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Resposta da Hdlondonart

Thank you, Lloyd - a 10/10 from a self-confessed particular person (and partner!) means a great deal. We're delighted the pieces have transformed your home, and that the quality, packaging and service all landed well. Thank you for the recommendation - enjoy your new art!

Classificada 3 em 5 estrelas

Bought the set of 3 Portofino pictures

Bought the set of 3 Portofino pictures. Says online that you can hang them in minutes and they provide brackets and fixtures.
Took us 2 hours to hang so certainly not a quick wall mount.
Also the come with brackets attached to the picture 1/3 down the frame so had to use 6 nails to wall mount.
They also said the brackets were the fixtures. Very misleading.

11 de maio de 2026
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Classificada 5 em 5 estrelas

Fantastic Pics

Evri were a bit slow with the delivery, but these prints look awesome on the wall - really chuffed. Good communication with the vendor too - many thanks HDlondonart

22 de abril de 2026
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Resposta da Hdlondonart

Thank you, Mick - really chuffed that you're chuffed! Sorry the Evri leg was a little slow, but great to hear the prints look awesome on the wall and that the comms were spot on. Enjoy them, and thanks so much for the kind words.

Classificada 5 em 5 estrelas

Just received my order the art work is…

Just received my order the art work is beautiful well made stunning colours looks very expensive well worth the money

23 de abril de 2026
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Resposta da Hdlondonart

Thank you so much, Carol! "Looks very expensive" is exactly the feeling we design for - so glad the colours and quality have impressed. Enjoy your beautiful new art, and thank you for choosing HD London Art!

Classificada 5 em 5 estrelas

Absolutely love our piece

Absolutely love our piece from HD London Art! The quality is incredible and it looks even better in person. Such a beautiful statement piece that has completely transformed the room. Great service from start to finish and everything was seamless. Highly recommend if you’re looking for stunning artwork for your home!

22 de abril de 2026
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Resposta da Hdlondonart

Thanks so much Reena, really appreciate the kind words! So glad it looks great in person — that's always the best bit. Thanks for choosing us and enjoy the piece!

Classificada 5 em 5 estrelas

Beautiful artwork really lovely framed…

Beautiful artwork really lovely framed canvases so pleased with them
A five star service from start to finish

I would recommend for sure

1 de abril de 2026
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Resposta da Hdlondonart

Beverley, thank you! So pleased you're happy with everything. Means a lot to hear that — thanks for taking the time to leave a review!

Classificada 5 em 5 estrelas

The bet art work I’ve ever owned

HD art provides top notch customer service, from advice to art work pieces and amazing care with packaging and delivery my order. My pieces are stunning and the best quality art I’ve ever owned. I would definitely purchase from them time and time again.

8 de abril de 2026
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Resposta da Hdlondonart

Rebecca, that's so lovely to hear — thank you! Really glad you're happy with everything. We look forward to seeing you back for the next lot!

Classificada 1 em 5 estrelas

Poor quality do no buy

I ordered 2 prints. Did not realise they had plastic Perspex in front of them really disappointed in quality. I work away from home and my husband has hung them so I can not return. Just want others not to waste their money cheap and nasty product with a high price tag I paid £269 fo these items definitely not worth it

10 de abril de 2026
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Resposta da Hdlondonart

Hi Michelle, we can see you've left two reviews regarding the same order. As mentioned in our other reply, the product purchased is our framed art range which clearly states it includes acrylic glazing — the standard for framed artwork. We're sorry you're unhappy, and we'd love the chance to help if you get in touch with us directly at sales@hdlondonart.com.

Classificada 1 em 5 estrelas

Awful customer service

Quite possibly the worst customer service I've ever experienced. Paid for product missing in delivery and almost 3 weeks later still no resolution. No contact number, lazy email response. Avoid

10 de março de 2026
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Resposta da Hdlondonart

Hi Greig, I'm really sorry about your experience. Your order did take longer than our usual dispatch times due to some unexpected circumstances, and I understand how frustrating that must have been.

I know this has since been resolved and your order is now with you, but I appreciate that doesn't undo the wait. If there's anything else we can do, please get in touch at sales@hdlondonart.com — we'd love the chance to make it up to you.

Classificada 5 em 5 estrelas

Fabulous Grey Horizon

Wow, received our pair of Grey Horizon 60x60.
Order process seamless, delivery on time, packaging great(no chance of transit damage) and the artwork looks fabulous either side of our fireplace hearth.
5 star end to end, well done

10 de fevereiro de 2026
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Resposta da Hdlondonart

Thank you so much! Grey Horizon either side of the fireplace sounds like a perfect setup. Really glad the packaging held up too — we take that seriously. Enjoy them!

Classificada 1 em 5 estrelas

Do not buy!

I have 2 canvases from this company. I loved them until they suddenly started turning yellow after not even having them for a year. I contacted customer service who told me to be patient despite emailing every week for 6 weeks with no resolution just that they were asking the production team. They then stopped replying back to my emails about 2 weeks ago and I have had no refund or replacement. Do not spend your money on these.

8 de março de 2026
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Resposta da Hdlondonart

Hi Abi, I'm sorry about your experience with our customer service earlier this year — the delays in responding weren't acceptable and I've apologised to you personally for that. Since taking this on directly, I've reviewed the images on your email thread and from what I can see, the canvases appear identical to how they look on our site.

I've asked you to send over some higher quality close-up photos so I can properly assess the yellowing you've described, and I'm still waiting on those. I've also offered to send a full replacement set in the meantime as a gesture of goodwill.

We genuinely want to get this resolved for you — as soon as those photos come through to alistair@hdlondonart.com, I'll get it sorted. Thank you.

Classificada 5 em 5 estrelas

Excellent throughout

Purchased two paintings, which arrived quickly and undamaged due to excellent packaging
Slight issue during order which was very quickly rectified, refreshing to see good old fashioned customer service still exists. Excellent communication throughout and exceptionally happy with paintings.
Would have no hesitation recommending

27 de fevereiro de 2026
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Resposta da Hdlondonart

Sy, really appreciate this — glad we could sort things out quickly for you. Enjoy the paintings and thanks for the recommendation!

Classificada 5 em 5 estrelas

Lovely art work by HD London and…

Lovely art work by HD London and excellent quality. You get what you pay for.
Also brilliant communication with Christine and Alistair.
Would highly recommend and will look to buy from this company again

20 de fevereiro de 2026
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Resposta da Hdlondonart

Matt, thank you! Really kind of you to mention Christine and myself by name. Looking forward to having you back for the next order!

Classificada 5 em 5 estrelas

Absolutely delighted with our abstract…

Absolutely delighted with our abstract canvas - Seville. It’s perfect for our lounge. Just stunning. Thank you so much.

9 de fevereiro de 2026
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Resposta da Hdlondonart

Seville is a gorgeous choice — so glad it works in your lounge! Thanks for the lovely review, enjoy it!

Classificada 5 em 5 estrelas

Really happy with the wall art I chose

Really happy with the wall art I chose. I was a little apprehensive about buying wall art online, but the canvas, prints and frames are of excellent quality. The service is very professional and I was kept up to date from the time of purchase to the day of delivery. I would not hesitate to buy from HD London Art.

10 de janeiro de 2026
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Resposta da Hdlondonart

Hi There,

Thank you so much for your kind review! We’re thrilled to hear you loved the quality of the artwork, and we’ll be very happy to see you purchase from us again in the future.

Best regards,
HD London Art

Classificada 5 em 5 estrelas

Beautiful canvas art

We are so happy with our canvas art, they look beautiful in our living room. The customer service was great and they arrived quickly! Would love to order more!

5 de dezembro de 2025
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Resposta da Hdlondonart

Hi Vanessa,

Thank you so much for your lovely review! We’re thrilled to hear the canvas art looks beautiful in your living room, and we’d be happy to welcome you back anytime to order more.

Best regards,
HD London Art

Classificada 5 em 5 estrelas

Amazing art work

Amazing art work! Would highly recommend!!

23 de janeiro de 2026
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Resposta da Hdlondonart

Hi Laura,

Thank you so much for your kind review! We’re thrilled to hear you loved the artwork, and we’ll be very happy to see you purchase from us again in the future.

Best regards,
HD London Art

Classificada 1 em 5 estrelas

A very disappointing experience…

I had a very disappointing experience with HD London and would strongly advise others to think carefully before ordering.
I placed an order for artwork on 26 December 2025, with an expected delivery date of 31 December 2025. The artwork never arrived. After weeks of chasing, I was told the item had supposedly been dispatched but was never scanned by the courier — however, no tracking was ever provided and nothing was delivered, even after more than a month.

Communication was slow, inconsistent, and ultimately stopped altogether. I was asked to keep waiting repeatedly, with no firm dispatch or delivery dates, and only vague assurances. Even when a replacement was discussed, clear timelines and tracking details were not provided. They even couldn't commit to the 6 working days timeline advertised on their website that very day.

Given the length of the delay, the lack of proof of dispatch, and the eventual lack of response, I was left with no confidence that the order would ever be fulfilled and had to escalate the matter through my credit card provider.

This was a stressful and time-consuming experience, and not what I would expect from a company selling premium artwork. Unfortunately, I cannot recommend this company based on my experience.

If you do choose to order, be prepared for long delays, poor communication, and the possibility of having to recover your money through your card provider.

21 de janeiro de 2026
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Resposta da Hdlondonart

Hi there,

I’m really sorry to read this, though I can’t identify which order this relates to. Hopefully everything has since been resolved, but if not, please reach out to us at sales@hdlondonart.com, so I can look into it personally and make sure it’s put right.

Appreciate your patience, and if everything’s now resolved, I’d be really grateful if you might consider updating or removing the review.

Best regards,
HD London Art

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