Hdlondonart Opiniões 

228
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Love the Rome set - website does not do the artwork justice. Stunning set. Delivered within a couple of days, sadly one of the frames was slightly damaged but the sales customer service team was exce... Ver mais

Classificada 5 em 5 estrelas

Ordered my first set of three prints from this company ( Geneva), they arrived promptly, well packaged nd I must say how beautiful they are, love them so much. The quality is excellent and I love th... Ver mais

Classificada 5 em 5 estrelas

Purchased Dusk Ember set of 2 pictures. Product as described with black frame. Looks beautiful in my living room. Went with HD London Art as they had the 75x75cm sizing. Product was carefully packaged... Ver mais

Classificada 1 em 5 estrelas

Horrendous experience - ordered some Prints early December. First set were “lost”. But it took me to chase up the courier to confirm that and force this rogue company to send me out a replacement. Se... Ver mais

A empresa respondeu


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4,4

Excelente

TrustScore: 4.5 em 5

228 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 64% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(228)

95 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Stunning Prints

I am so pleased with the quality of our prints. From start to finish the ordering process was so easy. Delivery was regularly updated and they arrived well packaged. I would highly recommend this company and can’t wait to order some additional prints for our home

28 de agosto de 2025
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Resposta da Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Classificada 5 em 5 estrelas

A have bought two different canvas on…

A have bout two different canvas on frames both are lovely great quality everyone who comes in my house admire them would highly recommend

13 de setembro de 2025
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Resposta da Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Classificada 5 em 5 estrelas

Quality artwork at reasonable prices

I bought some canvas prints from London Art and was impressed with the quality and the framing they did. With canvas prints they leave a small flash gap between the frame and canvas stretcher, which is a good detail. They were also good value at a discounted price. We were so impressed we purchased another two sets of framed prints - also very good quality. Didn't have to wait long for them either.

29 de julho de 2025
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Resposta da Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Classificada 5 em 5 estrelas

Quality customer service

Would highly recommend. Excellent customer service and will definitely use them again.

8 de setembro de 2025
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Resposta da Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Classificada 5 em 5 estrelas

HAPPY CUSTOMER

Great experience with this company! Good communication, great products, and fast delivery. Keep up the good work, folks!

20 de agosto de 2025
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Resposta da Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Classificada 5 em 5 estrelas

Great company

Great company, order received promptly, absolutely love my framed canvas , I ordered another one soon after and equally as pleased with my second purchase will definitely use London art in the future

11 de agosto de 2025
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Resposta da Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Classificada 1 em 5 estrelas

Avoid this company!

Avoid this company!! the quality is shocking and certainly not worth the amount paid! They also dont offer refunds as the prints are “bespoke” how are they bespoke when there set sizes that anyone can order!!! Rubbish service and cheap prints. Never again!!! Dont waste your money. Im not happy.

19 de julho de 2025
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Classificada 5 em 5 estrelas

Wall art

I have ordered a set of Santorini canvas with black frame and couldn't be more in love with it! They arrived quickly and they are stunning piece of art. My hallway looks fantastic! :)

22 de agosto de 2025
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Resposta da Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Classificada 5 em 5 estrelas

Outstanding wall art

Bought 3 lots of wall art from HD London and they are all outstanding.
Delivery was a couple of days slower than advertised but when I asked for an ETA I received a response immediately.
Well worth the money.

31 de julho de 2025
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Resposta da Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Classificada 5 em 5 estrelas

Framed cavas Whisper Grey

I ordered a Framed Wall Art Canvas and put the wrong colour frame on the order I got in touch with Hd Londonart and they changed it for me. It arrived today 21st August and I am really pleased with it. Great customer service and highly recommend them

21 de agosto de 2025
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Resposta da Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Classificada 5 em 5 estrelas

Glacier picture

Picture arrived within 2weeks with updates along the way, glacier picture with black frame,large is beautiful just what I wanted fits perfectly behind my 2 seater sofa and blends in with my other decor I love it 5 stars

1 de agosto de 2025
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Resposta da Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Classificada 1 em 5 estrelas

Unfulfilled order and emails ignored

I am currently sitting in the dark as to where my 2nd print is. I received one print out of 2. Christine has ignored last 3 emails of me trying to chase up this up??
I have just received an email requesting me to rate them after the sale. I haven't received order!! For the 4th time, could someone please contact me regarding this order!!! This order was placed July 25th

25 de julho de 2025
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Classificada 5 em 5 estrelas

Customer service is 5 star

I ordered 2 xl framed artworks , unfortunately due to evri only one was delivered - after contacting the team at HD London Christine from the customer service team got right back to me has already sorted out a new replacement coming to me and kept me updated constantly 5* service from start to finish highly recommend

17 de agosto de 2025
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Resposta da Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Classificada 5 em 5 estrelas

Excellent service and fab pics look…

Excellent service and fab pics look amazing in my bedroom . I incorrectly ordered the wrong frame emailed and received an email straight back confirming they would change the order fantastic service I will be ordering again !

27 de julho de 2025
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Resposta da Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Classificada 5 em 5 estrelas

Beautiful artwork

Beautiful artwork, lovely designs, looks very luxurious and arrived in perfect condition. They are ready to hang too which is really useful!

15 de agosto de 2025
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Resposta da Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Classificada 5 em 5 estrelas

The most beautiful pieces of art ☁️

The most beautiful pieces of art ☁️
The quality is unreal, and I love the fact you can choose any colour frame to match your home. All of thier art pieces are so beautiful I’d have the all if I could 😍 absolutely perfect 🤍

14 de agosto de 2025
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Resposta da Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Classificada 3 em 5 estrelas

Will never use this company again

Purchased four prints, two were duplicated. Emailed the company multiple times they said they would be in touch but to no avail. Now forced to contact my credit card provider for a refund. Absolutely appalling customer service.

Further update, now have the print thanks to the founder, Alastair’s intervention.

25 de julho de 2025
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Resposta da Hdlondonart

Hi,

Thanks for the understanding & confirmation that the missing print has now arrived. Apologies your experience at HD London Art wasn't a 5* experience on this occasion.

Hope to see you back in the future!

Kind regards,
Christine - Customer Service Manager

Classificada 5 em 5 estrelas

Very good quality artwork and frames, whether canvas or prints.

I ordered some artwork from HD London Art. (A pair of framed canvas prints called Monaco.) We had to wait a few days for the frames to be added, but they are very good quality. They are quite light, were easy to hang on the brackets provided, and have a small flash between the edges of the canvas stretcher and the black frames, which is a good design detail. We were so impressed that my partner ordered some more framed prints - a set of two called Storm and a set of three called Black and Gold. Stunning!

7 de agosto de 2025
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Resposta da Hdlondonart

Hi David,

Thank you so much for the thoughtful review - it really means a lot. We're so glad to hear both you and your partner were impressed, and we love that the quality and design details came through clearly. The fact you placed another order is the best feedback we could ask for!

Thanks again for your support - we hope the new sets look just as stunning on your walls.

Best regards,
Alistair
Founder, HD London Art

Classificada 5 em 5 estrelas

White, Beige, Grey abstract canvas

Took just under two weeks to arrive but it was definitely worth waiting for. The picture is absolutely stunning. I cannot fault the Customer team any time I emailed I received a response very promptly. Will definitely order again.

12 de agosto de 2025
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Resposta da Hdlondonart

Hi Fiona,

Thank you for the lovely review! We’re so happy to hear you’re loving the piece - and really appreciate your patience while it was being handmade. Delighted to know the canvas was worth the wait and that our team looked after you along the way.

We’d love to welcome you back again soon!

Warm regards,
Alistair
Founder, HD London Art

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