Great service. Found exactly what I needed on the website which was easy to navigate and my order arrived without delay a couple of days later. I'll definitely be using again and have no hesitation i... Ver mais
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We waited in all day for a package as an email stated an actual delivery day but an exact time not guaranteed. It failed to arrive. The delivery tracking via the email was worse than useless. Updated... Ver mais
A empresa respondeu
Informações sobre a empresa
- Empresa farmacêutica
- Serviço de fitness e nutrição
- Farmácia online
- Loja de vitaminas e suplementos
- Centro de bem-estar
Sobre HealthAid®
Escrito pela empresa
Mission Statement
Our Values - Customer Focused & Excellent Service
-
HealthAid® aims to offer world-class customer service, build stable business relationships based on trust, respect, and consistency, and create exceptional products that help enhance our customers' health and well-being. We are passionate about promoting diversity and maintaining high standards in all aspects of our business.
- Extensive, global distribution network.
- Highly professional, experienced sales team.
- World-class marketing and nutritional expertise.
- Manufactured from natural sources.
- Free from artificial additives, colouring, and flavourings.
- Free from yeast, gluten, salt, sugar, and dairy products.
- Many products are suitable for vegetarians and a growing number for vegans.
HealthAid® is an established and reputable brand that provides a wide range of high-quality health supplements. With over 40 years of experience in the Health and wellness industry, HealthAid® has gained a strong reputation for offering innovative, premium quality and affordable products.
The Brand is Supported by:
HealthAid® aims to offer world-class customer service, build stable business relationships based on trust, respect, and consistency, and create exceptional products that help enhance our customers' health and well-being. We are passionate about promoting diversity and maintaining high standards in all aspects of our business.
Where Possible, HealthAid® Products are:
We believe in using only the finest ingredients to create high-quality products, which are rigorously tested for purity and potency ensuring they match up to the high standards we expect from our products. HealthAid® range of skincare, haircare and bath products are produced without cruelty to animals and to the most effective modern formulations.
Informações de contacto
HealthAid® House, Marlborough Hill, HA1 1UD, Harrow, Middlesex, Reino Unido
- +44 (0) 20 8426 3400
- sales@healthaid.co.uk
- www.healthaid.co.uk
4,3
Excelente
990 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fast free delivery very happy with the…
Fast free delivery very happy with the service.
27 de julho de 2024
Resposta da HealthAid®
Dear Annette,
Thank you very much, we appreciate your positive feedback. Glad you are happy with your purchase.
Kind regards,
HealthAid Customer Service Team
Resposta da HealthAid®
Dear Nikhil,
We are very sorry to hear that you are experiencing issues with your Order and we apologise for any inconvenience caused to you. We have passed your details to our Customer Service team, someone from the team will get in touch with you shortly via email & resolve the issue.
Kind Regards,
HealthAid Customer Service Team
Resposta da HealthAid®
Dear Martin,
Thank you for your review , glad that you are happy with our service and we look forward to seeing you back for your future orders.
Kind Regards,
HealthAid Customer Service Team
Quick delivery thanks
21 de julho de 2024
Resposta da HealthAid®
Dear Sean,
Thank you for your excellent rating. Healthaid takes pride in customer satisfaction and we are very glad that we could satisfy you with our service.
Kind Regards
Healtahid Customer Service Team
An Overseas Customer
I live in Canada, i placed the order July 16,2024, and I received the order today, July 24 2024; that is less than 10days.
16 de julho de 2024
Resposta da HealthAid®
Dear Customer,
Thank you for your five star rating ! We are very glad that you are happy with your shopping & the service received. We have made Customer Satisfaction as our Top Priority.
Kind Regards,
HealthAid Customer Service
Quick and easy to order and could use…
Quick and easy to order and could use pay pal and delivery was quick.
15 de julho de 2024
Resposta da HealthAid®
Dear Michelle,
Thanks for the great review , we are so happy you found our website easy to use and received fantastic service and delivery.
Kind Regards,
HealthAid Customer Service Team
Resposta da HealthAid®
Dear Barbara Pereira,
Thank you for your kind words & 5 star review ! We are very glad that you are always happy with your shopping & the service received. We have made Customer Satisfaction as our Top Priority.
Kind Regards,
HealthAid Customer Service Team
Resposta da HealthAid®
Dear Millie,
Thank you for your review , glad that you are happy with our service and we look forward to seeing you back for your future orders.
Kind Regards,
HealthAid Customer Service Team
I don't receive my order
I don't receive my order
I register all details and my phone number
Why return order?
Why not contact me if address confusion?
10 de julho de 2024
Resposta da HealthAid®
Dear Customer,
We are very sorry to hear that you are experiencing issues with receiving your order and we apologise for any inconvenience caused to you. we have passed your details to our Customer service team to reach out for further information so we can improve.
Kind regards,
HealthAid Customer Service Team
Resposta da HealthAid®
Dear Sally,
Thank you for your five star rating, we are glad that we could provide you with the happy shopping experience with Healthaid.
Kind Regards,
HealthAid Customer Service Team
Easy to order system
Easy to order system. Order confirmed by e-mail. Tracking very useful. Quick delivery.
9 de julho de 2024
Resposta da HealthAid®
Dear Gwyneth,
Thank you very much, we appreciate your positive feedback. Glad you were happy with the service and our website is easy to navigate .
Kind regards,
HealthAid Customer Service Team
Easy to order on line and items arrived…
Easy to order on line and items arrived very promptly.
7 de julho de 2024
Resposta da HealthAid®
Dear Customer,
Thank you very much for your review and glad you found the website easy to navigate and you are happy about the service.
Kind regards,
HealthAid Customer Service Team
Very quick delivery
Very quick delivery, nicely packaged. We even had a call from a nice lady to check our address.
Thank you
5 de julho de 2024
Resposta da HealthAid®
Dear Kim G,
It’s so gratifying when we get positive feedback from our customers. Customer satisfaction has been made top-priority at HealthAid. We look forward to seeing you back soon.
Kind Regards,
HealthAid Customer Service Team
Resposta da HealthAid®
Dear Esther,
Thank you very much for your review and glad you found the website easy to navigate and you are happy about the service.
Kind regards,
HealthAid Customer Service Team
I have not received anything from…
I have not received anything from HealthAid.
Maureen Hope
23 de junho de 2024
Resposta da HealthAid®
Dear Maureen,
We are very sorry to hear that you are experiencing issues with receiving your order and we apologise for any inconvenience caused .
We have found that your goods were duly dispatched on 23rd June'24 i.e. Within 24 hours of placing the order with Royal Mail Tracking no: GG433344061GB. Basically, our delivery time is 3 -5 working days. Regarding your order, Royal mail delivered your parcel on 26-06-2024.One of our customer service executive will contact you shortly via email to share the POD on your order above.
Kind Regards,
HealthAid Customer Service Team
This is a good product to use.
20 de junho de 2024
Resposta da HealthAid®
Dear Customer,
Thank you for choosing our company! We truly appreciate your review, and we are glad to know that you are happy with the quality of our products.
Kind Regards,
HealthAid Customer Service Team
Very prompt service
Ordered exactly what we wanted one day and it was delivered the following day. First time we have ordered from Health Aid and very impressed.
18 de junho de 2024
Resposta da HealthAid®
Dear Camp,
Thank you for giving us the opportunity to serve you.
We strive to provide quality products and excellent service. We look forward to serving you again.
Kind Regards
Health Aid Customer Service Team
Speedy response and service with good…
Speedy response and service with good quality products.
12 de junho de 2024
Resposta da HealthAid®
Dear Customer,
Thank you for your review and we are very happy that you are pleased with the service and the products.
Kind regards,
HealthAid Customer Service Team
I am waiting for my refund for 4 days…
I am waiting for my refund for 4 days and it’s still not in my bank account
I cancel my order because i wanted to buy more and change my order
But i didn’t get my refund
12 de junho de 2024
Resposta da HealthAid®
Dear Ala Abbaspour,
We are very sorry to hear that you are experiencing issues with receiving your refund and we apologise for any inconvenience caused to you. We have passed your details to our Customer Service team, someone from the team will get in touch with you shortly via email & resolve the issue.
Kind Regards,
HealthAid Customer Service Team
Resposta da HealthAid®
Dear Margot,
Thank you for your five star rating, we are glad that we could provide you with the happy shopping experience with Healthaid.
Kind Regards,
HealthAid Customer Service Team
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