Special shout out to Daniel Mallett - I've been really overwhelmed with setting up my PPR on Healthcode but he's been really clear and knowledgeable about it all and I no longer need to put off anythi... Ver mais
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Leia as opiniões dos outros
Like others I would rate Healthcode is amongst the worst companies around. They simply operate a system akin to highwaymen in the past, whereby you are forced to use them and they overcharge you for... Ver mais
I recently had some problems uploading invoices to this site. The problems have been ongoing since November last year. I must say that on the numerous occasions that I have called Healthcode they ha... Ver mais
Easily the worst system known to mankind. It is deliberately made difficult so practitioners struggle and lose money. Insurer companies own this system, thus it is by design to be terrible. If pa... Ver mais
Informações sobre a empresa
Escrito pela empresa
Once upon a time – over 20 years ago, long before Bitcoin, TikTok and robotic surgeons were even a twinkle in the universe – we took our first baby steps into the world of encrypted online solutions for the private healthcare sector. A forward-thinking family unit – made up of key players in the sector – had a lightbulb moment. And from these ideas about a better way to connect healthcare businesses, the foundations of Healthcode were laid. Now those baby steps have become giant leaps for the industry. Continually developing, responding and breaking new ground. Pioneering new ways to improve efficiency and banish ineffective admin processes. All in the interest of making the lives of those using our solutions easier.
Informações de contacto
Ground Floor (South), One Causeway Park, Lovett Rd, TW18 3FD, Staines-Upon-Thames, Reino Unido
- 0330 900 4900
- custserv@healthcode.co.uk
- www.healthcode.co.uk
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent Service
Isabelle was very helpful, knowledgeable and patient. She talked me through step by step how to sort out my query and then followed this up with an email to help me in the future. Thanks Isabelle

Resposta da Healthcode
Will was very helpful and friendly and…
Will was very helpful and friendly and patient enough to walk me through the steps to find what I needed on the system.

Resposta da Healthcode
Efficiency of high standard
I was approached by an insurance company to update PPR. My initial query was answered in a timely manner and was resolved in a couple of hours.

Resposta da Healthcode
Excellent service with Cintia
Excellent service with Cintia, who patiently handled my queries.

Resposta da Healthcode
Efficient and patient responses to the problem
I got excellent help from Will without whom I could literally not have solved the problem: he was patient, understanding, helpful and extremely competent: thank you Will

Resposta da Healthcode
Great Customer Service
I spoke to a customer service agent who was extremely helpful and explained what I needed to do to gain access on the system. She was clear and friendly in her approach, quickly looked up the information I needed and was a great help.

Resposta da Healthcode
Isabelle was patient and clear
Isabelle was patient and clear. She was able to provide assistance for a variety of issues with ease.

Resposta da Healthcode
outstanding patience
outstanding patience, know how and ability to fix problem promptly and after very brief on hold

Resposta da Healthcode
Superb service from Isabelle…
Superb service from Isabelle Solomon-James. This is our second attempt to resolve a very pressing issue. She was knowledgeable, calm and I have total faith that she will bring this PPR issue to a satisfactory conclusion.

Resposta da Healthcode
Helped via phone call to update profile
Called Healthcode today to update my contact details as I kept getting error messages. While the webpage could be a little more intuitive, Cinta on the phone was superb. She was patient, and clear with her instructions on how to update my profile.

Resposta da Healthcode
Excellent service from Cintia Orban (Customer Service Agent)
Cintia Orban was incredibly helpful. She was patient, she explained everything very clearly and she resolved my concern.

Resposta da Healthcode
Thank you Cinthia for your GREAT service!
Cinthia was very helpful, patient and professional. It was a relief to speak with someone highly capable, empathic and willing. Thank you so much for resolving my problem.

Resposta da Healthcode
Excellent customer service
Excellent customer service. Cintia was very helpful. Clear explanation regarding new DD and billing through a third party.

Resposta da Healthcode
Excellent and efficient service!
Excellent and efficient service!

Resposta da Healthcode
Extremely helpful customer service
Customer Service Agent, Sepand Hessamfar, was extremely helpful and quickly answered my query, and went on to provided further information allowing me to comprehensively sort out the issue.

Resposta da Healthcode
I can’t remember her name but she was a…
I can’t remember her name but she was a sweet girl who stayed on the phone with me while I did my entire application again. The website a bit hard to navigate but she was amazing couldn’t have done wit without her!!!!

Resposta da Healthcode
Great customer service
Didn’t understand why I had been refused on healthcode for providers. Quick call with Sepand and within 15minutes everything had been sorted and awaiting verification. Really helpful and easy to get hold of.

Resposta da Healthcode

Resposta da Healthcode
Excellent service with a friendly voice
Excellent service with a friendly manner. Nothing was too much trouble.

Resposta da Healthcode
helpful service
Calm, helpful service from Isabelle to help resolve a computer/application form problem.

Resposta da Healthcode
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