Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Special shout out to Daniel Mallett - I've been really overwhelmed with setting up my PPR on Healthcode but he's been really clear and knowledgeable about it all and I no longer need to put off anythi... Ver mais

Classificada 1 em 5 estrelas

Like others I would rate Healthcode is amongst the worst companies around. They simply operate a system akin to highwaymen in the past, whereby you are forced to use them and they overcharge you for... Ver mais

Classificada 5 em 5 estrelas

I recently had some problems uploading invoices to this site. The problems have been ongoing since November last year. I must say that on the numerous occasions that I have called Healthcode they ha... Ver mais

Classificada 1 em 5 estrelas

Easily the worst system known to mankind. It is deliberately made difficult so practitioners struggle and lose money. Insurer companies own this system, thus it is by design to be terrible. If pa... Ver mais

Informações sobre a empresa

  1. Empresa de software
  2. Serviço de segurança de computadores

Escrito pela empresa

Once upon a time – over 20 years ago, long before Bitcoin, TikTok and robotic surgeons were even a twinkle in the universe – we took our first baby steps into the world of encrypted online solutions for the private healthcare sector. A forward-thinking family unit – made up of key players in the sector – had a lightbulb moment. And from these ideas about a better way to connect healthcare businesses, the foundations of Healthcode were laid. Now those baby steps have become giant leaps for the industry. Continually developing, responding and breaking new ground. Pioneering new ways to improve efficiency and banish ineffective admin processes. All in the interest of making the lives of those using our solutions easier.


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

173 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent Service

Isabelle was very helpful, knowledgeable and patient. She talked me through step by step how to sort out my query and then followed this up with an email to help me in the future. Thanks Isabelle

1 de maio de 2024
Opinião espontânea
logótipo da Healthcode

Resposta da Healthcode

Hi Angela, many thanks for the fantastic review for Isabelle.

Classificada 5 em 5 estrelas

Will was very helpful and friendly and…

Will was very helpful and friendly and patient enough to walk me through the steps to find what I needed on the system.

1 de maio de 2024
Opinião espontânea
logótipo da Healthcode

Resposta da Healthcode

Hi Rita, many thanks for taking the time to leave a review, it's really appreciated.

Classificada 5 em 5 estrelas

Efficiency of high standard

I was approached by an insurance company to update PPR. My initial query was answered in a timely manner and was resolved in a couple of hours.

23 de abril de 2024
Opinião espontânea
logótipo da Healthcode

Resposta da Healthcode

Hi there, many thanks for the review.

Classificada 5 em 5 estrelas

Excellent service with Cintia

Excellent service with Cintia, who patiently handled my queries.

27 de março de 2024
Opinião espontânea
logótipo da Healthcode

Resposta da Healthcode

Hi there, we appreciate you're review and your positive feedback for Cinita.

Classificada 5 em 5 estrelas

Efficient and patient responses to the problem

I got excellent help from Will without whom I could literally not have solved the problem: he was patient, understanding, helpful and extremely competent: thank you Will

25 de março de 2024
Opinião espontânea
logótipo da Healthcode

Resposta da Healthcode

Hi Ashley, many thanks for the fantastic feedback for Will.

Classificada 5 em 5 estrelas

Great Customer Service

I spoke to a customer service agent who was extremely helpful and explained what I needed to do to gain access on the system. She was clear and friendly in her approach, quickly looked up the information I needed and was a great help.

14 de março de 2024
Opinião espontânea
logótipo da Healthcode

Resposta da Healthcode

Hello, many thanks for this fantastic review.

Classificada 5 em 5 estrelas

Isabelle was patient and clear

Isabelle was patient and clear. She was able to provide assistance for a variety of issues with ease.

13 de março de 2024
Opinião espontânea
logótipo da Healthcode

Resposta da Healthcode

Hi Hiral, many thanks for the positive review for Isabelle.

Classificada 5 em 5 estrelas

outstanding patience

outstanding patience, know how and ability to fix problem promptly and after very brief on hold

13 de março de 2024
Opinião espontânea
logótipo da Healthcode

Resposta da Healthcode

Hi there, many thanks for the positive review.

Classificada 5 em 5 estrelas

Superb service from Isabelle…

Superb service from Isabelle Solomon-James. This is our second attempt to resolve a very pressing issue. She was knowledgeable, calm and I have total faith that she will bring this PPR issue to a satisfactory conclusion.

12 de março de 2024
Opinião espontânea
logótipo da Healthcode

Resposta da Healthcode

Hi there, We appreciate you taking the time to leave such positive feedback for Isabelle.

Classificada 5 em 5 estrelas

Helped via phone call to update profile

Called Healthcode today to update my contact details as I kept getting error messages. While the webpage could be a little more intuitive, Cinta on the phone was superb. She was patient, and clear with her instructions on how to update my profile.

11 de março de 2024
Opinião espontânea
logótipo da Healthcode

Resposta da Healthcode

Hi Nat, many thanks for the positive feedback for Cinita.

Classificada 5 em 5 estrelas

Thank you Cinthia for your GREAT service!

Cinthia was very helpful, patient and professional. It was a relief to speak with someone highly capable, empathic and willing. Thank you so much for resolving my problem.

6 de março de 2024
Opinião espontânea
logótipo da Healthcode

Resposta da Healthcode

Hi Lisa, many thanks for the fantastic review for Cinthia.

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Cintia was very helpful. Clear explanation regarding new DD and billing through a third party.

6 de março de 2024
Opinião espontânea
logótipo da Healthcode

Resposta da Healthcode

Hi Claire, many thanks for the review.

Classificada 5 em 5 estrelas

Extremely helpful customer service

Customer Service Agent, Sepand Hessamfar, was extremely helpful and quickly answered my query, and went on to provided further information allowing me to comprehensively sort out the issue.

29 de fevereiro de 2024
Opinião espontânea
logótipo da Healthcode

Resposta da Healthcode

Hi there, many thanks for the fantastic feedback for Sepand.

Classificada 5 em 5 estrelas

I can’t remember her name but she was a…

I can’t remember her name but she was a sweet girl who stayed on the phone with me while I did my entire application again. The website a bit hard to navigate but she was amazing couldn’t have done wit without her!!!!

29 de fevereiro de 2024
Opinião espontânea
logótipo da Healthcode

Resposta da Healthcode

Hi Jacqeline, many thanks for the fantastic review. We really appreciate it.

Classificada 5 em 5 estrelas

Great customer service

Didn’t understand why I had been refused on healthcode for providers. Quick call with Sepand and within 15minutes everything had been sorted and awaiting verification. Really helpful and easy to get hold of.

26 de fevereiro de 2024
Opinião espontânea
logótipo da Healthcode

Resposta da Healthcode

Hi Matthew, many thanks for the review - it's really appreciated.

Classificada 5 em 5 estrelas

helpful service

Calm, helpful service from Isabelle to help resolve a computer/application form problem.

9 de fevereiro de 2024
Opinião espontânea
logótipo da Healthcode

Resposta da Healthcode

Hello, many thanks for the positive review for Isabelle.

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