Heating & Plumbing London Opiniões 

160
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This is the second blanket i've bought from H&P - again, the merino alpaca blend. This time the blanket felt slightly different to the first, but when i contacted H&P they very kindly rang me to expl... Ver mais

Classificada 4 em 5 estrelas

We ordered 2 cushions & 1 picnic blanket (both Notting Hill). I wasn’t aware they would arrive separately & was a little concerned all wouldn’t arrive in time for Christmas. I made enquires and receiv... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

One of the best picnic blanket you can ever get. Good quality, rich colors and natural materials. I can strongly recommend to buy for all picnic lovers who want a cozy, dry place wherever you... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought a picnic blanket for my daughter’s friend as a wedding present, it’s duck egg blue with a yellow back and is totally fabulous. Most picnic rugs are small and dull, this one is generous and vi... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos domésticos
  2. também em
  3. Fornecedor de brindes corporativos
  4. Loja de acessórios de moda
  5. Loja de lembranças

Escrito pela empresa

Picnic blankets, throws and umbrellas. A playful name. Surprisingly thoughtful gifts. Heating & Plumbing London creates blankets, picnic rugs and umbrellas designed for warmth, comfort and quiet joy — whatever the weather. Founded in London in 2017, our deliberately misleading name is part of the British charm. Like good tea and unpredictable weather, most of our pieces are made in the British Isles. They’re practical, well-crafted, and quietly considered — the kind of gifts that show you went a little beyond the ordinary.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

160 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(160)

0 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fantastic!

Prompt delivery, lovely website and products just as high quality as I had hoped. I will be back to order some things for myself as these were a present...

6 de maio de 2021
logótipo da Heating & Plumbing London

Resposta da Heating & Plumbing London

Dear Claire,

Thank you so much for our 5-star review! I hope the gifts were a success! Thank you for supporting our brand :-)

Warm Regards,
Heating & Plumbing London Team

Classificada 5 em 5 estrelas

Great service and products!

Really great service. Ordered a blanket as a gift for Christmas which arrived the next day. The recipient decided they would like a different one so we arranged an exchange. It took a while for the replacement blanket to come in to stock so to make up for it we were sent some Alpaca socks! The socks and the new blanket are lovely. Highly recommended!

3 de maio de 2021
Opinião espontânea
logótipo da Heating & Plumbing London

Resposta da Heating & Plumbing London

Dear Dan,

Great to hear that you are happy with your purchase. Thank you also for the 5-star review and for your patience in receiving the blanket. The Alpaca lounge socks are perfect for Spring!

Warm Regards,

Heating & Plumbing London Team

Classificada 5 em 5 estrelas

Happy Customer

I absolutely love my blanket and pillows. I used them the first weekend we were allowed outside to sit with other people and they worked perfectly, even though it has rained earlier. The water resistant backing worker, and the bright colors really brightened the mood.

15 de abril de 2021
logótipo da Heating & Plumbing London

Resposta da Heating & Plumbing London

Dear Jordan,

Thank you very much for the lovely 5-star review. The bright colours you picked were the perfect combination! We hope you will have lots of lovely picnics and stay comfortable & dry!. If you want to, feel free to share your picnic stories with us by tagging @heatingplumbinglondon.

Warm Regards,

Heating & Plumbing London Team.

Classificada 5 em 5 estrelas

Quick delivery and very good initial impressions

Ordered the red check picnic blanket on a Sunday. Arrived just 8 days later here in Hong Kong. Easy purchase and delivery. Not used it yet, but quality seems top notch. Definitely feels like a premium product.

15 de abril de 2021
logótipo da Heating & Plumbing London

Resposta da Heating & Plumbing London

Dear Kevin,

Great to hear that the Red & Grey Block Checks picnic blanket arrived safely and speedily! Thank you for the 5-star review. Wishing you lots of lovely picnics on Peak!

Warm Regards,
Heating & Plumbing London Team.

Classificada 5 em 5 estrelas

Picnic Rug

The pink checked wooden picnic blanket I ordered has just arrived.....only took 2 weeks to get to NZ. It is gorgeous..... cannot buy anything like this in New Zealand and am so happy about it

14 de abril de 2021
logótipo da Heating & Plumbing London

Resposta da Heating & Plumbing London

Dear Jacq,

Great to know that the Pink Checks picnic blanket arrived safely and in time! We hope you will have lots of lovely picnics and enjoy the blanket! If you wish to, feel free to tag us on your stories with @heatingplumbinglondon.

Warm Regards,

Heating & Plumbing London Team

Classificada 5 em 5 estrelas

Great product🤩

14 de abril de 2021
logótipo da Heating & Plumbing London

Resposta da Heating & Plumbing London

Dear Sophie,

Thank you! Great to get a 5-star review. Wishing you lots of lovely picnics with the Rainbow picnic blanket.

Warm Regards,
Heating & Plumbing London Team.

Classificada 5 em 5 estrelas

Excellent

Excellent in all aspects

14 de abril de 2021
logótipo da Heating & Plumbing London

Resposta da Heating & Plumbing London

Dear Maisa,

Thank you for the 5-star review! We hope you will enjoy using the Sunny Afternoons during your summer picnic adventures!

Warm Regards,

Heating & Plumbing London Team

Classificada 5 em 5 estrelas

A tad expensive but very nice looking…

A tad expensive but very nice looking and great quality. An option with a washable attached strap would be nice, since you would not be able to loose or forget it then (we have two little kids, this happens).

14 de abril de 2021
logótipo da Heating & Plumbing London

Resposta da Heating & Plumbing London

Dear Ramon,

Thank you for purchasing the two waterproof picnic blankets and for the great 5-star review.

We manufacture all our picnic blankets at British mills, which means higher cost, and our belts are made in London. We try to be as competitive as possible but keeping the manufacturing local has an impact on pricing as I am sure you know. We did think of a belt that stayed attached, however, it meant that a corner of the blanket would have an uncomfortable part due to the belt attachment, and we really wanted to make sure that every cm of the blanket was enjoyable for a family picnic spread. Also, as the belt is made of real leather, making it washable was not an option.

It really helps our brand when we get review/feedback, thank you very much for that. We do hope that you and your family will have lots of lovely picnics this summer and enjoy the picnic blankets.

Warm Regards,

Heating & Plumbing London Team.

Classificada 5 em 5 estrelas

Great service

Great service, beautiful item and perfect way to celebrate the end of lockdown. Looking forward to loads of lovely picnics. Just a shame you couldn't supply the weather in the same way.

14 de abril de 2021
logótipo da Heating & Plumbing London

Resposta da Heating & Plumbing London

Dear Dawn,

Thank you so much for our 5-star review! We are really happy to know that your Ultimate Picnic Toolkit Sunny Afternoons arrived safely! We hope you have a season of lovely picnics with chilled Champagne! Should you wish to share your picnic images with us, feel free to tag us on your stories @heatingplumbinglondon!

We are working on how to send some sunshine your way too :-)

Warm Regards,

Heating & Plumbing London Team

Classificada 5 em 5 estrelas

V impressed

Great quality and super fast delivery. Really good birthday present 👍

10 de abril de 2021
logótipo da Heating & Plumbing London

Resposta da Heating & Plumbing London

Dear Chris,

Thank you for our great 5-star review. Very happy to know that your purchase of The Notting Hill-The Ultimate Picnic Toolkit hit the mark as a birthday present!

Warm Regards,

The Heating & Plumbing Team, London

Classificada 5 em 5 estrelas

Rapid and efficient

Rapid and efficient. Nice quality of the products. One parcel arrived torn and wet.

8 de abril de 2021
logótipo da Heating & Plumbing London

Resposta da Heating & Plumbing London

Thank you for the great 5-star review.

We are sorry to hear that the packages did not arrive safely to Switzerland. The 4 blankets were individually packed in 2 boxes to ensure safe passage. If you did take any photos when the damaged package arrived, can you please forward them to us so that we can follow up with UPS. We always ensure that we pack our products as safely as possible without over consuming on packing material, trying to be as eco-friendly as possible. However during transportation if any damages occur, we always take it up with the courier.

If you do have photos, please let us know.

We hope you enjoy great moments outdoor on your new picnic blankets.

Have a lovely Spring & Summer!

The Heating & Plumbing London team

Classificada 5 em 5 estrelas

Loved my Items

Loved my Items
Actually saw them at Selfridges first who could not post to me so I went to Heating & Plumbing London direct. Good quality and unique the Ultimate Picnic kit is everything I hoped for. Packaged well and speedy delivery. Highly recommended. Thank you.

8 de abril de 2021
logótipo da Heating & Plumbing London

Resposta da Heating & Plumbing London

Dear Jennifer,

Thank you for our lovely 5-star review! We hope you enjoy the Classic Hunting Lodge Ultimate Picnic Toolkit thoroughly! It was our first Ultimate Picnic Toolkit to be shipped to Australia which was very exciting too!

With warm wishes,

Heating & Plumbing London Team

Classificada 5 em 5 estrelas

Prompt delivery and such a cosy warm…

Prompt delivery and such a cosy warm blanket!!

1 de abril de 2021
logótipo da Heating & Plumbing London

Resposta da Heating & Plumbing London

Dear Jennifer,

Thank you for our 5-star review! Hope you enjoy the Rainbow.

Wishing you lovely Easter holiday.

Heating & Plumbing London Team

Classificada 5 em 5 estrelas

Purchased a beautiful picnic rug for my…

Purchased a beautiful picnic rug for my Partner's birthday. The rug is perfect as expected and good quality water proofing underneath.

31 de março de 2021
logótipo da Heating & Plumbing London

Resposta da Heating & Plumbing London

Dear Cameron,

Thank you for the 5-star review. Wishing you and your partner lots of lovely picnics!

Warm Regards,

Heating & Plumbing London Team

Classificada 5 em 5 estrelas

Product arrived promptly and is great…

Product arrived promptly and is great quality!

27 de março de 2021
logótipo da Heating & Plumbing London

Resposta da Heating & Plumbing London

Dear Lee-Anne,

Thank you for purchasing the Ultimate Picnic Toolkit and for the 5-star review! Wishing you lots of lovely picnics!

Warm Regards,

Heating & Plumbing London Team

Classificada 5 em 5 estrelas

Damaged in transit

Horrible packaging. Package was thin plastic, poorly taped, and ripped upon arrival. Blanket was dirty upon opening. Please consider sturdier packaging for international shipments.

Update: Heating & Plumbing contacted me to address the damaged item, explaining that it was likely damaged in customs and offering a replacement

24 de março de 2021
logótipo da Heating & Plumbing London

Resposta da Heating & Plumbing London

Dear Lauren,

Thank you very much for your review. We were unaware of the situation and really apologise for the issue.

We have changed our packaging from cardboard boxes to 100% recyclable bags during Summer 2020, as we are trying to limit the brand carbon footprint. The bags are eco-friendly and this also reduces the weight and the impact of the transportation on the planet.

There is usually no problem during transportation and we had only one issue with a bag slightly torn before your issue came up. We suspect the packaging was damaged in the courier’s conveyor belt.

We will send you an email privately to discuss the issue. Once again, we really apologise for the inconvenience and we hope that this will not prevent you from enjoying your new picnic rug.

Warm Regards,

The heating & Plumbing Team


25/03/2021 Update: After being in touch with Lauren, we have come to the conclusion that the US customs have opened the package, very most likely to check we were not sending plumbing spare parts, as the customer found an invoice for plumbing supplies (not ours obviously) which seemed to have been mixed up by US customs from another package. We love our tongue-in cheek name, but it has some small drawbacks :-)!

We are sending Lauren a replacement, so she can fully enjoy her new picnic blanket.

Classificada 5 em 5 estrelas

Excellent service excellent product

Beautiful throw blanket. Love the colors!

11 de março de 2021
logótipo da Heating & Plumbing London

Resposta da Heating & Plumbing London

Dear Suzanne,

Thank you for the 5-star review! The throw you purchased is one of our favourites and we are very happy to know that you love it too!

Warm Regards,

Heating & Plumbing Team London

Classificada 5 em 5 estrelas

Excellent quality and speedy delivery

Excellent quality and speedy delivery. My only problem was the trouble I went through choosing just one picnic blanket from all those great options.

11 de março de 2021
logótipo da Heating & Plumbing London

Resposta da Heating & Plumbing London

Dear Oana,

Thank you for our lovely 5-star review :-)

We hope you thoroughly enjoy the Red & Grey Block Check picnic blanket once the nice weather arrives!

Warm Regards,

Heating & Plumbing London Team

Classificada 5 em 5 estrelas

Great service

Great service - they were very helpful. I ordered a last minute gift, and they were able to personalize it as well as going out of their way to make sure it was delivered on time. The quality of product is excellent, very happy.

23 de fevereiro de 2021
logótipo da Heating & Plumbing London

Resposta da Heating & Plumbing London

Dear Claire,

Thank you very much for the 5-star review! Great to get your feedback on our service and product and very happy that we were able to help you with your gift :-)

With Warm Regards,

Heating & Plumbing London Team

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