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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Everything was spotless, the flat was very cosy, with a well fitted kitchen. Comfy beds too. Literally a stones throw from the main street and markets.

Classificada 5 em 5 estrelas

Veronica’s place was a comfortable place for our family of four to stay during our trip to Wrexham. The home was an easy walk from downtown and the stadium. We did not make use of the kitchen while we... Ver mais

Classificada 5 em 5 estrelas

Wow what a lovely home we stayed in during our visit to Larkhill. The house was lovely and roomey, spotlessly clean and had everything we needed - including an air fryer !. The house was in a really p... Ver mais

Classificada 5 em 5 estrelas

We stayed in Veronica’s house in Devon, it was a lovely stay, big rooms, very clean, well equipped and the garden was a great size, perfect for our 3 young children. The comms with Veronica were fanta... Ver mais

Informações sobre a empresa

  1. Agência imobiliária de arrendamento de casas de férias
  2. Agência imobiliária
  3. Acomodação de férias
  4. Empresa gestora de propriedades
  5. Arrendamento para férias

Escrito pela empresa

HelloGuest provides a complete ‘end-to-end’ Airbnb management service delivered by one of the most experienced teams in the short-let property industry covering all of the UK. We have the inside knowledge to perfect your listing, which can help you earn thousands more each month. Services guest communication, screening, listing optimisation, multi-channel marketing for maximum exposure, cleaning, linen management, key exchange, pricing and more.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

735 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 92% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(735)

166 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Charming flat

We stayed in Veronica’s Charming 2 Bedroom Flat in the Heart of Kirriemuir. Lovely flat right in the village. Very clean and spacious and as described. The flat was furnished lovely and is bright and airy.
For light sleepers be aware there is a nightclub at the back of the flat but they do contain the noise quite well. But I did hear people talking outside occasionally late into the night.

5 de setembro de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Sue,

Thank you for your thoughtful review. We're glad you enjoyed the flat’s cleanliness, space and central location. We appreciate the note about the nearby nightclub — and we're pleased it didn’t impact your overall stay. Contact us direct for your next stay for the best rates!

Classificada 5 em 5 estrelas

Cosy Stamford Studio flat

We had a great stay at this studio flat in Stamford. Was perfect for our needs to visit Burghley. Close to the venue and close to the village- easy walking.
Clean and everything we needed.

4 de setembro de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Sara,

Thank you for your 5 star review. We're so pleased the studio was a great fit for your visit to Burghley and had everything you needed. Contact us direct for your next stay for the best rates!

Classificada 5 em 5 estrelas

We enjoyed our stay

We enjoyed our stay. It is a beautiful house. Plenty of room to spread out . Gym very popular with the younger generation.

6 de setembro de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Pauline,

Thank you for your lovely review. We're glad you enjoyed the space and that the gym was a hit with the younger ones. Contact us direct for your next saty for the best rates!

Classificada 5 em 5 estrelas

Highly recommended!

9 de setembro de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Sezgin,

Thank you! We're so glad you had a great stay. Contact us direct for your next stay for the the best rates!

Classificada 5 em 5 estrelas

This apartment is very well located…

This apartment is very well located downtown in a very quiet « cul de sac ».
We stayed the the 5 of us and really enjoyed it.
The owner always answered quickly to our emails.
We recommend

15 de agosto de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Thank you for your lovely review, Jean-François. We're glad you enjoyed the quiet location and had a comfortable stay with your group. Contact us direct for your next stay for the best rates!

Classificada 5 em 5 estrelas

A lovely peaceful and relaxing stay

A lovely peaceful and relaxing stay. Perfect.

29 de agosto de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Katie,

Thank you. We're so pleased you had a peaceful and relaxing stay. Contact us direct for the best rates!

Classificada 5 em 5 estrelas

Nice clean house just as shown in photos

Nice clean house just as shown in photos

31 de agosto de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Conor,

Thank you for your 5 star review. We're glad the house met your expectations and was just as pictured.

Contact us direct for the best rates!

Classificada 5 em 5 estrelas

Apartment was very clean and well equipped. …

Apartment was very clean and well equipped. I had no reason to call the host throughout my stay because there were no issues through the stay. Highly recommended. Very accessible to every attractions.

25 de agosto de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Comfort,

Thank you for your great feedback. We're glad everything went smoothly and that the apartment met all your needs. We'd love to host you again.

Contact us direct for the best rates!

Classificada 5 em 5 estrelas

I loved it

I loved it, I highly recommend it!

25 de agosto de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Yohana,

Thank you for your 5 star review — so glad you loved your stay!

Contact us direct on your next stay for the best rates!

Classificada 5 em 5 estrelas

Fantastic stay

Fantastic stay! Super clean, cozy, and in a great location. The host was very responsive and welcoming. Highly recommend and would definitely book again.

26 de agosto de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Kwad,

Thank you for the lovely feedback. We're so glad you enjoyed your stay and appreciated the cleanliness, comfort, and location. We'd be happy to host you again.

Contact us direct for the best rates!

Classificada 5 em 5 estrelas

Lovely stay at Spears Point in Eyemouth

The apartment had everything we needed for a warm and comfortable stay. The bedroom windows have blackout blinds, so it was just the tap dancing seagull who woke us up rather than the early morning sun 😂. The house is clean and well equipped. It is dog friendly and as non-dog owners we couldn't tell that dogs have visited previously.
The location right in the centre of Eyemouth was perfect for walking to local amenities, the harbour and beach. It's also a great starting point for visiting other local beaches, Dunbar, Berwick-upon-Tweed etc.
The home is accessed via a shared (with one other property) stairway. This area looks a little more "tired" but that is out the holiday let owner's control. We didn't hear any noise from the neighbours and traffic noise was minimal.
We had an amazing time (we recommend a ride on the rib!) and are happy to recommend Spears Point as a lovely place to stay.

22 de agosto de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Louise,

Wow! thank you for the thoughtful and detailed review. We're so glad you had a warm and comfortable stay. Great to hear the apartment was well equipped, clean and peaceful — even with the occasional seagull visit! We'd love to welcome you back.

Contact us direct for the best rates!

Classificada 5 em 5 estrelas

The house was lovely and within a short…

The house was lovely and within a short walking distance to the underground station Bounds Green which is on Piccadilly line straight into London. Great location. The communication was great from Veronica. Would definitely go back due to great location and peaceful area at night.

22 de agosto de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Ann,

Thank you for your kind review. We're glad you enjoyed the house, the peaceful location and the easy access to central London. We'd be happy to welcome you back.

Contact us direct for the best rates!

Classificada 5 em 5 estrelas

We enjoyed our stay

We enjoyed our stay, the house is spacious & was very clean,tidy & comfortable. Nice powerful shower. We felt very at home.Everything was in good condition & has comfy matteresses. Was good value for money . The house is in a quiet street & easy to walk to the local shops at the top of the road or 10min drive to Tesco. It was the perfect location to be able to get to places with Poole Quay & Sandbanks beach a short drive away.We had a lovely stay & didn't want to leave. Victoria was a great host and very quick to reply when I asked anything.Will definitely be recommending your house to others 🥰

15 de agosto de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Melanie,
Thank you for the wonderful 5 star review. We're so pleased you felt at home and enjoyed both the comfort and location. We'd love to welcome you back. Contact us direct for the best rates!

Classificada 5 em 5 estrelas

Such a lovely clean holiday apartment

Such a lovely clean holiday apartment. It had everything we needed for us and our two grandchildren.
There are local pubs and restaurants within walking distance.
The host Veronica was very helpful and responded to all our queries straight away.
Would definitely recommend.

22 de agosto de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Jackie,
Thank you for your lovely 5 star review. We're glad the apartment worked well for you and your grandchildren, and that you enjoyed the local area. Great to hear that the support made a difference. Contact us direct for the best rates!

Classificada 5 em 5 estrelas

Fabulous property

Fabulous property . Well managed , tastefully decorated and peacefully situated . Couldn’t fault it . Well informed by the host

17 de agosto de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Thank you for your kind words. We're so glad you enjoyed the property and felt well looked after. We'd love to welcome you again. Contact us direct for the best rates!

Classificada 5 em 5 estrelas

Amazing stay in Sunderland

Amazing host, amazing stay. Highly recommend!

20 de agosto de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Mohammed, thank for you 5 star review...we are please that you enjoyed your stay and hope to welcome you again. Contact us direct for the best rates!

Classificada 5 em 5 estrelas

Great cottage

18 de agosto de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Mrs taylor, thank for you 5 star review...we are please that you enjoyed the cottage and hope to welcome you again. Contact us direct for the best rates!

Classificada 1 em 5 estrelas

Mould and broken items - being ghosted by company

Stayed at one of the properties. Mouldy items in the living room. Some lights not working. Broken units in kitchen. Fridge door storage missing. Freezer iced up. Shower not working. Shower screen seal absolutely disgustingly mouldy and dirty. Described as for 5 guests. Seating for 4. Garden and outside furniture in disrepair.

Absolute cheek to ask for a £300 damage deposit with all that in mind.

I have put in a complaint and asked for a partial refund for accommodation and cleaning fee. They said they would investigate and have since ghosted me on numerous emails.

Do not stay at a property managed by this company.

Update: they have now emailed stating that they have advised previously (I have an email trail so that’s a lie) that they can’t offer compensation.

The reply below to this is also a lie. The mould in the bathroom and the fact that we had fix the shower with a hair band did affect our stay. It was disgusting and so is their customer service.

I think the date of the reply, several months later, says it all. It certainly did impact our stay.

4 de julho de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hi Louise, thank you for your feedback, this was reviewed with the property owner, the items you raised were not as significant as implied and would not have affected your stay or use of the property, for this reason on this occassion the owner did not feel that compensation was merited, we are sorry this may not be the outcome you were hoping for, kind regards

Classificada 5 em 5 estrelas

Easy booking, gorgeous place!

The accommodation was lovely and perfect for getting away from the city! The vendors were very accommodating and showed us different areas to explore! Booking was easy and there was communication throughout.

11 de agosto de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Thank you for the lovely 5 star review! Glad the cottage was a peaceful break from the city. Great to hear booking was easy and that our team could point you to places to explore. We’d be happy to host you again contact us directly for the best rates!!!.

Classificada 5 em 5 estrelas

5 Star review

5 Star review - clean & tidy place. Communication was easy and clear advice received. Parking - i would give 4 star otherwise I will recommend and I hope to return again to the cabin

1 de agosto de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Mizan, Thank you for the 5-star review. I’m glad you found the cabin clean and communication clear. We appreciate the feedback on parking & we’re updating our arrival info to make it easier next time. We’d be happy to welcome you back contact us directly for the best return rates!.

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