Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Everything was spotless, the flat was very cosy, with a well fitted kitchen. Comfy beds too. Literally a stones throw from the main street and markets.

Classificada 5 em 5 estrelas

Veronica’s place was a comfortable place for our family of four to stay during our trip to Wrexham. The home was an easy walk from downtown and the stadium. We did not make use of the kitchen while we... Ver mais

Classificada 5 em 5 estrelas

Wow what a lovely home we stayed in during our visit to Larkhill. The house was lovely and roomey, spotlessly clean and had everything we needed - including an air fryer !. The house was in a really p... Ver mais

Classificada 5 em 5 estrelas

We stayed in Veronica’s house in Devon, it was a lovely stay, big rooms, very clean, well equipped and the garden was a great size, perfect for our 3 young children. The comms with Veronica were fanta... Ver mais

Informações sobre a empresa

  1. Agência imobiliária de arrendamento de casas de férias
  2. Agência imobiliária
  3. Acomodação de férias
  4. Empresa gestora de propriedades
  5. Arrendamento para férias

Escrito pela empresa

HelloGuest provides a complete ‘end-to-end’ Airbnb management service delivered by one of the most experienced teams in the short-let property industry covering all of the UK. We have the inside knowledge to perfect your listing, which can help you earn thousands more each month. Services guest communication, screening, listing optimisation, multi-channel marketing for maximum exposure, cleaning, linen management, key exchange, pricing and more.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

735 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 92% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(735)

166 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Vi har hatt et fantastisk opphold i Bowes Park Charm – 3BD Victorian Tranquil Retreat

Vi har hatt et fantastisk opphold i denne boligen. Alt var som beskrevet og huset var akkurat slik bildene viste. Det var lett å sjekke inn og ut, samt lett å finne frem i nærområdet. Med kort vei til undergrunnsbanen, var huset det perfekte oppholdssted for å utforske sentrum samtidig som man kunne trekke seg tilbake i de fredlige omgivelsene huset ga. Huset var godt rengjort og ryddig. Da vi mistet varmtvannet nest siste dag, ga verten rask tilbakemelding. Vedlikeholdsteamet tok imidlertid ikke kontakt som avtalt, slik at vi kun hadde kaldtvann siste dagen, men dette fikk vi raskt kompensasjon for. Alt i alt er vi svært fornøyde med oppholdet og kommunikasjonen med verten. Dette huset anbefales på det varmeste!

29 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant

Brilliant! Great communication! Beautiful house near Stonehenge, prime location!
Thankyou so much!

26 de setembro de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Ayla,
Thank you so much! We’re delighted you enjoyed your stay and found the house and location perfect. You’re welcome back anytime. Contact us direct for your next stay for the best rates!

Classificada 5 em 5 estrelas

Everything about our stay for family of…

Everything about our stay for family of 8 was spectacular. The place was exactly as advertised, check in and out super easy, and the location cannot be better for exploring London. Having everything so close by like super market and excellent restaurants like Fred’s made it feel like home away from home.
Chuck

4 de outubro de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Chuck.
We’re thrilled to hear you and your family had such a great stay and found everything convenient for exploring London. It’s wonderful to know it felt like a home away from home. Contact us direct for your next stay for the best rates!

Classificada 5 em 5 estrelas

A relaxing 3 night stay 🩷

We have just returned from a gorgeous 3 night stay at the lake side lodge. Very relaxing and peaceful. We enjoyed a day in Cambridge, a fabulous trip to Grantchester, a lovely Sunday roast at little piggy in Fenstanton and a visit to St Ives. We would love to return and would definitely recommend :)

26 de setembro de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Thank you so much, Amelia. We’re so pleased you enjoyed your stay and made the most of the local area. We’d be delighted to welcome you back anytime. Contact us direct for your next stay for the best rates!

Classificada 5 em 5 estrelas

Spacious accommodation

We stayed in a four bedroomed property in West Runton, it was fabulously situated with the beach 10 minute walk away, plenty of tea rooms/restaurant/pubs within easy walking distance. The property was very spacious and well equipped. Great for our weekend away, we will definitely be coming back.

25 de setembro de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Jackie,

Thank you so much for your lovely feedback. We’re delighted you enjoyed your stay in West Runton and found the location and amenities ideal for your weekend away. We’d be very happy to welcome you back again soon. Contact us direct for your next stay for the best rates!

Classificada 5 em 5 estrelas

Great place to stay!

The flat was a nice and cozy little home base for my friends and I as we explored London. It was clean, had the amenities needed for comfort, and was conveniently located not far from the Wimbledon Station!

13 de setembro de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Gatsby,

We’re really glad you and your friends enjoyed your stay and found the flat comfortable and well located for exploring London. You’re welcome back anytime. Contact us direct for your next stay for the best rates!

Classificada 5 em 5 estrelas

Cosy Accommodation

Really cosy accommodation with everything you need. The garden is fully secure which was great for our dogs. Lovely village location with walks on the doorstep.

20 de setembro de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Thank you, Joanna. We’re so pleased you enjoyed your stay and that the garden and local walks worked well for you and your dogs. It’s great to know you felt comfortable and at home. Contact us direct for your next stay for the best rates!

Classificada 5 em 5 estrelas

Great apartment in London

This is a fabulous apartment in a great central location. From now in this will be my home when I am in London!

24 de setembro de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Thank you so much for your wonderful feedback Phillippe . We’re delighted you loved the apartment and location — it’s great to know you’ve found your London home! Contact us direct for your next stay for the best rates!

Classificada 1 em 5 estrelas

Don’t use HelloGuest to manage your property 

I would definitely NOT recommend HelloGuest to manage your property for short-term lettings. They are total time wasters. I spent three months preparing my flat, to meet their long list of requirements, at great cost to me, and then without any good reason they rejected my property. Manager Emily was very unsupportive and very unhelpful. She seemed to be prejudiced about me being an Unpaid Carer, and intolerant that I didn’t reply to her emails immediately. She was impatient that I didn’t answer her phone call immediately. The owner Veronica did not return any of my phone calls. Very unprofessional and a very bad experience for me, having to deal with Manager Emily and her intolerant and unsupportive attitude. She suggested another management company but they DON’T operate in my area, so completely useless suggestion. The owner Veronica suggested a good solution for the key safe, which was to use Keynest, but this was not good enough for Manager Emily, despite saying that my beautiful flat with solid oak furniture was “really nice”.

25 de setembro de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hi Hogarth, we appreciate that you are dissappointed that we decided not to take on managing the property; we had some concerns about guest access arrangements as it was not possible to attach a key safe, and the investment needed to get it to a suitable standard, this is particularly important to ensure guests have a good experience and leave positive reviews. We are dissappointed you have left a review without even using our services, there are other management companies available and we even recommended a few to you, we wish you the best, HelloGuest

Classificada 5 em 5 estrelas

Had a wonderful short stay at westward…

Had a wonderful short stay at westward Ho the view from the balcony was amazing. The beach and town is a short walk away and enjoyed some amazing food at a few places there. Veronica was our host and was very quick with replies to all our questions and very polite would definitely go and stay there again 😊

20 de setembro de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Thank you Claire! We’re delighted you enjoyed your stay at Westward Ho and made the most of the views, beach and local food spots. We’d be very happy to welcome you back again. Contact us direct for your next stay for the best rates!

Classificada 5 em 5 estrelas

We enjoyed a great short break here

We enjoyed a great short break here. Very comfortable and excellent location for town centre and other local attractions. About a 10 minute easy walk from the railway station. Bus stop immediately outside if you wish to use to get to locations further afield. We made full use of the local seafood restaurants but if you wish to cook your own meals the compact kitchen is well equipped.

18 de setembro de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Richard,

We’re really pleased you enjoyed your short break and found the location and amenities convenient for exploring the area. It’s great to hear you made the most of the local restaurants too. Contact us direct for your next stay for the best rates!

Classificada 5 em 5 estrelas

Paget Street Cottage

The cottage was very clean and tidy. All useful gadgets in the kitchen worked well.
Local to all shops and takeaways, and most importantly for us, Loughborough College.
Easy and comfortable stay for just over 2 weeks.
Host excellent and quick responder.
Rating 5/5.

23 de agosto de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Markus,

Thank you so much for your lovely feedback. We’re delighted you enjoyed your stay at Paget Street Cottage and found everything clean, comfortable, and convenient for your needs. It was a pleasure hosting you. Contact us direct for your next stay for the best rates!

Classificada 5 em 5 estrelas

Great house

Great house, spotlessly clean, well equipped. Even got Sky & Amazon TV. Wouldn’t hesitate to recommend

14 de setembro de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Sebastian,

Thank you so much for your 5 star review!. We’re delighted you enjoyed your stay. Contact us direct for your next stay for the best rates!

Classificada 5 em 5 estrelas

Excellent communication

Excellent communication. Very, very nice apartment and cleanliness without a doubt. I strongly recommend this place! London is great!

14 de setembro de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Gregory,

Thank you so much for your 5 star review!. We’re delighted you enjoyed your stay. Contact us direct for your next stay for the best rates!

Classificada 5 em 5 estrelas

London Airbnb Maida Vale

Great location and great host

19 de setembro de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Liam,

Thank you so much for your 5 star review!. We’re delighted you enjoyed your stay. Contact us direct for your next stay for the best rates!

Classificada 5 em 5 estrelas

Stayed at Garden House

Stayed at Garden House, Low Catton. This was a beautiful little
cottage, quiet peaceful and spotlessly clean. Parking was good and the garden was secluded and secure for my dogs, who thoroughly enjoyed running around in it. We had a lovely time and hope to return again next year

13 de setembro de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Thank you so much Penny. We’re really pleased you enjoyed your stay at Garden House and that the garden was perfect for your dogs to enjoy too. It’s wonderful to hear you had such a peaceful time — we’d love to welcome you back next year. Contact us direct for your next stay for the best rates!

Classificada 5 em 5 estrelas

Highly recommend

Great unit in a great, walkable neighborhood! Wonderful stay for our group of 6.

14 de setembro de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Thank you, Beth. We’re delighted you and your group enjoyed your stay and found the neighbourhood so convenient. We really appreciate your recommendation and would love to host you again. Contact us direct for your next stay for the best rates!

Classificada 5 em 5 estrelas

A lovely property in a great location

A lovely property in a great location. Fabulous host who kept in touch and responded to any queries.

12 de setembro de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Hello Alex,

We’re so pleased you enjoyed the property and location, and that our communication helped make your stay smooth and enjoyable. You’re welcome back anytime. Contact us direct for your next stay for the best rates!

Classificada 5 em 5 estrelas

Belfast Beauty

We stayed with them in Belfast and it was amazing. A beautiful abode in a very convenient location. Toby was wonderful, responsive and assisted with all of my questions. Would highly recommend!!!

11 de setembro de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Thank you so much for your lovely feedback. It was a pleasure hosting you, and we’re really glad you enjoyed your stay and found the location convenient. You’re always welcome back anytime contact us directly for the best rates.

Classificada 5 em 5 estrelas

A wonderful lodge stay in the South Lakes

We stayed at Bittern Lodge in South Lakeside Leisure Park 5-7 September 2025. We had a wonderful stay and Veronica was super responsive with any enquiries we had. The lodge was wonderfully equipped and we couldn't fault anything about the facilities or equipment offered. Thank you for hosting us

5 de setembro de 2025
Opinião espontânea
logótipo da Helloguest

Resposta da Helloguest

Thank you, Kendal. We’re so pleased you enjoyed your stay at Bittern Lodge and found everything well equipped and comfortable. It was a pleasure hosting you. Contact us direct for your next stay for the best rates!

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Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

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