Brilliant service and great lads for sorting the parts required to get the job done. Much easier running a buisness when u can pick the phone up and talk to people on the other end who know exactly ho... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoMoorfarm Road East, Airfield Industrial Estate, DE6 1HD Ashbourne, Derbyshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Can't thank the lad's and lasses enough at hgv direct after being stuck on the side of the road with a broken trailer this week. Rang my local branch in need of parts 76 miles away from them and they... Ver mais
A empresa respondeu
A great purchasing experience. I first rang to check on an item I was considering buying, the staff answered the phone quickly and very friendly, they were very helpful and checked the items I was loo... Ver mais
A empresa respondeu
Friendly & helpful staff at the trade counter & on the phone. Good stock & brilliant prices & deals on regularly. We use them regularly & will continue to do so.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
HGV Direct Ltd was incorporated in October 1984 and we are now in our 40th successful year running. From a family run business, we have grown to become a national supplier and distributor of truck parts and provide reliable solutions to the commercial vehicle industry. We have experience assisting customers with different needs and requirements, so whether you own a small 7.5 tonne vehicle or a HGV, we can get you back on the road with our huge selection of parts. Our ethos is Genuine parts by genuine people. We specialise in truck parts but we also offer them for trailer, agricultural and some light goods vehicles. Along side this our range also includes consumables, fleet management packages, diagnostics,garage equipment, tooling and much much more. There are many ways of ordering to make it easy, fast and efficient for everyone. One way would be via our website "www.hgvdirect.co.uk", this is a next working day service, if goods are in stock, which can be distributed via our couriers worldwide and you can benefit from free delivery on all orders over £50. You can collect parts directly from one of our 19 branches across the UK or you can phone directly or even email in your requests. Our dedicated staff is present to ensure you find all the right parts, tools and consumables swiftly and in a timely manner. So whatever you need, look no further than HGV Direct Ltd.
Informações de contacto
Moorfarm Road East, Airfield Industrial Estate, DE6 1HD, Ashbourne, Derbyshire, Reino Unido
- 01335 470007
4,4
Excelente
12 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
good price quick delivery
2 de janeiro de 2025
Resposta da HGV Direct - Ashbourne
Thank you so much for your positive feedback! We're thrilled to hear that you found our prices competitive and that your order was delivered quickly. We strive to provide excellent service to all our customers, and your satisfaction means a lot to us. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again!
The Ashbourne branch
the Ashbourne branch are always their to help with anything needed with great knowledge competitive prices and great delivery service highly recommended
14 de outubro de 2024
Opinião espontânea
Resposta da HGV Direct - Ashbourne
Thank you so much for taking the time to share your positive experience with our Ashbourne branch! We are thrilled to hear that our team was able to assist you effectively and provide the knowledge you needed.
We pride ourselves on offering competitive prices and reliable delivery service, so it’s rewarding to know that we met your expectations. Your recommendation means a lot to us, and we look forward to serving you again in the future.
A great purchasing experience
A great purchasing experience. I first rang to check on an item I was considering buying, the staff answered the phone quickly and very friendly, they were very helpful and checked the items I was looking for. I ordered online and this was another excellent experience. Delivery was great and the items were very well packaged. They sent regular emails regarding the order. Overall a wonderful company, thank you.
5 de setembro de 2024
Resposta da HGV Direct - Ashbourne
Thank you so much for your positive review! We’re thrilled to hear that you had a great purchasing experience with us. It’s wonderful to know that our staff was friendly and helpful when you reached out for assistance. We take pride in ensuring our items are well-packaged and our delivery is prompt, so we’re glad to see that reflected in your experience. Your feedback on our communication is also greatly appreciated, as keeping our customers informed is very important to us. Thank you for choosing our company – we look forward to serving you again in the future!
Brilliant service and great lads for…
Brilliant service and great lads for sorting the parts required to get the job done. Much easier running a buisness when u can pick the phone up and talk to people on the other end who know exactly how to help and sourcing the parts u need and getting them delivered asap to you!
7 de agosto de 2024
Opinião espontânea
Resposta da HGV Direct - Ashbourne
Thank you for the wonderful feedback! We're delighted to hear that our team was able to assist you effectively in sourcing the parts you needed. It's our goal to make your business operations smoother and more efficient, and we're here to help every step of the way. We appreciate your kind words and look forward to continuing to support you in the future.
Excellent
Delivery address got mixed up and delivered again without hassle or extra charge.
17 de junho de 2024
Resposta da HGV Direct - Ashbourne
Thank you so much for sharing your feedback! We apologise for the mistake with your delivery address and are thrilled to hear that our team was able to resolve the issue without any hassle or extra charge. We're committed to getting it right the first time, and we fell short in this case. However, we're glad to hear that our team was able to make it right for you. Your satisfaction is our top priority, and we appreciate your patience and understanding. We'll use this feedback to improve our processes and ensure that something like this doesn't happen again in the future.
Can't thank the lad's and lasses enough…
Can't thank the lad's and lasses enough at hgv direct after being stuck on the side of the road with a broken trailer this week. Rang my local branch in need of parts 76 miles away from them and they managed to get their sister branch that not only had the parts I desperately needed but they even delivered them to me at the side of the road late in the afternoon traffic. Can't fault them at all best truck parts suppliers in the country and it's true what they say, genuine parts by genuine people.
20 de maio de 2024
Opinião espontânea
Resposta da HGV Direct - Ashbourne
Thank you for sharing your incredible experience! We're thrilled to hear that our team went above and beyond to help you out during such a challenging situation. Your kind words about our service and dedication mean a lot to us. We strive to provide genuine parts and exceptional service to all our customers. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your support and are here for you whenever you need us.
Extremely helpful go out of their way…
Extremely helpful go out of their way to get what you need ! Would recommend!
14 de maio de 2024
Opinião espontânea
Resposta da HGV Direct - Ashbourne
Thank you for your glowing recommendation! We're delighted to hear that our team went above and beyond to assist you and ensure you got what you needed. Your satisfaction is our priority, and we appreciate your kind words. If you ever need anything else or have any questions, please don't hesitate to reach out. We value your recommendation and support!
Top lads
Top lads, always try and help as best they can when you’re stuck. Prices competitive across the board, always looking to look after you as a customer.
8 de maio de 2024
Opinião espontânea
Resposta da HGV Direct - Ashbourne
We're thrilled to hear that you've found our team to be helpful and accommodating. Ensuring our customers receive the support they need is our priority, and we're glad to hear that you've experienced this firsthand. Additionally, we strive to offer competitive prices and prioritize customer satisfaction. Thank you for your kind words and for choosing us as your supplier.
Friendly
Friendly, knowledgeable, competitive and fast delivery
27 de abril de 2024
Opinião espontânea
Resposta da HGV Direct - Ashbourne
Thank you for your kind words! We're delighted to hear that you found our team friendly and knowledgeable, and that you were pleased with our competitive pricing and fast delivery. Your satisfaction is our priority, and we're glad we could meet your expectations. If you have any further comments or need assistance in the future, please feel free to reach out. We appreciate your support.
Nothing is to much trouble the staff…
Nothing is to much trouble the staff are very professional with many years experience also very honest as to when and whether they can obtain what your requesting the part I was wanting only they could obtain it even the main dealer couldn't obtain it
1 de novembro de 2023
Resposta da HGV Direct - Ashbourne
We're delighted to hear about your positive experience with our staff! Providing excellent service and being transparent about our capabilities are core values for us. We're thrilled that we were able to help you find the part you needed, even when others couldn't. Your satisfaction is our top priority, and we're here to assist you whenever you need. Thank you for your kind words and for choosing us.
Always use HGV Direct never no issues…
Always use HGV Direct never no issues or problems! great fast service
18 de abril de 2024
Resposta da HGV Direct - Ashbourne
We're thrilled to hear that you've had consistently great experiences with us! Providing fast service and ensuring a hassle-free experience for our customers are our top priorities. Thank you for your loyalty and for choosing HGV Direct.
Excellent Customer Service
Friendly & helpful staff at the trade counter & on the phone. Good stock & brilliant prices & deals on regularly. We use them regularly & will continue to do so.
22 de março de 2024
Resposta da HGV Direct - Ashbourne
We're delighted to hear that you find our staff friendly and helpful both at the trade counter and on the phone. Providing good stock, brilliant prices, and regular deals are all part of our commitment to serving our customers well. Thank you for your loyalty and for choosing us regularly. We look forward to continuing to meet your needs in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.