I recently had a hearing test performed by Emma Rooms in the Exeter branch. She was so informative, patient, professional and friendly making the whole experience very positive. Although I only have... Ver mais
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The staff are extremely caring and super professional. This is the 3rd company I've tried for my hearing, and Audika is the only one I'd recommend. Very satisfied ☺️
Staff are always friendly, welcoming and professional. My hearing aid review was explained in detail and thoroughly carried out. Little changes to the settings have made a great difference.
Nearly cancelled my follow-up appt as I thought my newly fitted hearing aids were doing ok and I’d be wasting my time and hers. But Emma Rooms was absolutely brilliant. She listened, took the time to... Ver mais
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Very impressed by the service I received
Emma was very thorough & explained things to me in a clear & concise manner. I was impressed by the service I received.
I visited the Exeter branch of Hidden…
I visited the Exeter branch of Hidden Hearing for my annual check up. I was warmly greeted in reception to then have the most thorough and excellant service in all respects. I left feeling confident and happy. I feel very lucky to have such superb support..
All aspects of the Alisons work and demonstrations was First Class and very helpfull 1 class Ladys
All aspects of Alison's demonstration and explanation of equipement was very helpful and constructive. First class Lady and exceptionally Professional.
Jeremy Hoad
A professional and friendly approach.
I had a thorough examination from Emma a year after having hearing aids. She answered all my questions an explained the test results thoroughly. I went away happy with the results.
I feel better for the experience.
One of my aids was not funtioning well for some time but this visit, hopefully, will resolve the problem. I felt better informed after this appointment but maybe I missed some of the detail a year ago, because of my age, when I purchased the hearing aid then.
Hearing Test/Yearly Review
An excellent experience from start to finish. A warm smiley welcome from Alison the receptionist and seen on time.The audiologist Emma was extremely knowledgeable, took time to explain everything clearly, and was very patient and reassuring. I didn’t feel rushed and felt comfortable to ask questions. I felt completely confident in the advice and care I received. Truly first-class service — highly recommended.
I managed to get a free nearby parking space too😊 👂🏻 !
Visit to the audiologist
The audiologist totally understood the situation and was extremely helpful
Fascinating
The staff are friendly and helpful and put you at ease as soon as you walk through the door. They take you through each step at your own pace and explain the significance of each step to your hearing.
A fascinating insight into the effects of hearing loss which gradually creeps into our lives.
There is no hard sell.
It is a pleasure to visit Hidden…
It is a pleasure to visit Hidden Hearing, everyone is so friendly and helpful and listen intently to any problems I may have and sort them instantly. Thank you to the Exeter branch for all their help
Emma was great
Emma was great, very knowledgeable and very good at explaining everything. Empathetic too - understands how it feels to have problems with hearing.
So, so different to the NHS people and the aids available.
Personal attention in my home
Personal attention in my home. Polite, helpful technician. Thorough test, all questions answered. Aids were available immediately.
Ear wax removal
The staff were friendly and efficient and I felt at ease. Everything was explained to me in advance and afterwards. I was even given a hearing test after the wax removal. Excellent service.
Annual Hearing Tests
A very comprehensive set of tests carried out in a friendly and courteous way with everything explained and completely free. We were offered coffee on arrival and all staff were pleasant and most helpful.
Hearing test
Every part of the process was explained well. Straightforward and clear instructions. I felt at ease.
Friendly professional service
Friendly professional service. My aids were serviced and re programmed to a very high standard.
The ear wax removal system is very…
The ear wax removal system is very quick and painless. I’m very pleased with the result
Immediate response to a call for help
Needing urgent advice about my hearing aid, I contacted the company by text. As soon as the request was sent to my local centre in Exeter, an audiologist was found who could fit in a visit to my home and he arrived within two hours. The problem was immediately identified and dealt with. I was so impressed with the efficiency and kindness of the attention I received. My hearing is now restored. Thank you very much.
Sydness Bones
I visited Hidden Hearing in Exeter this…
I visited Hidden Hearing in Exeter this afternoon for a follow up after purchasing new hearing aids a couple of weeks ago. The audiologist Emma Rooms couldn't have been more helpful and attentive and took great pains to ensure that my hearing aids were adjusted to give maximum performance and she also very helpfully set up my mobile phone to communicate with the hearing aids via the Oticon app and to route phone calls via my hearing aids. Her service was excellent and couldn't be faulted in any way and she was extremely professional and personable.
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