Hidden Hearing - Falkirk Opiniões 79

TrustScore: 4.5 em 5

4,7

136 High Street, FK1 1NR FALKIRK, Stirlingshire, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Staff helpful especially Andy technician was very helpful and friendly in explaining the procedure before and during treatment.... Any issues I had was answered and put at ease... Thanks again and g... Ver mais

Classificada 5 em 5 estrelas

The expertise shown to me by David in Falkirk was exceptional. I would highly recommend Hidden Hearing to anyone thinking of purchasing hearing aids. I am able to hear things I haven’t heard in years... Ver mais

Classificada 5 em 5 estrelas

David Mathison of Falkirk is well suited to his role. I had a thorough test as I have congenital hearing loss for high frequency and wanted to check out if anything had changed (whether modern tech... Ver mais

Classificada 5 em 5 estrelas

Andy was amazing with my adult daughter who has Down’s Syndrome. She needed wax removed and he explained everything before he started. He was kind, patient, knowledgeable and understanding of her need... Ver mais


Informações sobre a empresa

  1. Audiologista
  2. Reparação de aparelhos auditivos
  3. Loja de aparelhos auditivos

Escrito pela empresa

Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.


Informações de contacto

  • 136 High Street, FK1 1NR, FALKIRK, Stirlingshire, Reino Unido

  • 01324 627766

4,7

Excelente

TrustScore: 4.5 em 5

79 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Staff helpful especially Andy…

Staff helpful especially Andy technician was very helpful and friendly in explaining the procedure before and during treatment....
Any issues I had was answered and put at ease...
Thanks again and great work to all staff...

28 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Helpful staff

Hi I was made to feel welcome. Everything was explained in great detail about what was going to happen and put my mind to ease

30 de maio de 2026
Classificada 5 em 5 estrelas

Excellent service from beginning to end

Fantastic service from the initial phone call to the hearing test at the end. Easy, quick, efficient and great results. Saw before and after photos also given a hearing test at the end. All steps explained by Andy who immediately puts you at ease. Worth every penny.

26 de março de 2026
Classificada 5 em 5 estrelas

Very positive experience

Andy was amazing with my adult daughter who has Down’s Syndrome. She needed wax removed and he explained everything before he started. He was kind, patient, knowledgeable and understanding of her needs.

26 de janeiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Very friendly staff

Very friendly staff. Audiologist explained the purpose of each step of my hearing test and of the results. Gave me advice on keeping wax from building up in my ears and on use of my hearing aids.

23 de janeiro de 2026
Classificada 5 em 5 estrelas

Falkirk Branch

I visited the Falkirk branch where Fraser a new employee was very nice and patient during my hearing examination. Having been put off by previous staff in the Falkirk branch I am very glad of the new staff as it is the most local to me.

8 de janeiro de 2026
Classificada 3 em 5 estrelas

My appointment was 10-45 did not get…

My appointment was 10-45 did not get seen till 11am, came out at 12-15, alltogether this took 90mins. ask to use toilet, told is was up 3 flights stairs, was told there was toilet in cafe next door. ask if i wanted to upgrade my hearing aid I told him no, discuss it with me gave me price £5,900 pounds. told me i could pay monthly for 1 year this would have been about £500 per month. overall to long for hearing test.

13 de dezembro de 2025
logótipo da Hidden Hearing - Falkirk

Resposta da Hidden Hearing - Falkirk

Good morning,
Thank you for your 3- star review we welcome all feedback and are sorry to hear of your experience.
We have passed your review to our area team to investigate.
If you would like to discuss further in the meantime, please contact our customer services team who will be happy to help on 0800 7408 796.
Kind Regards
Customer Services
Hidden Hearing Ltd

Classificada 5 em 5 estrelas

First time at Hidden Hearing for micro…

First time at Hidden Hearing for micro suction ear wax removal, but not first time for the procedure by any means.
Convenient, central location for me. Warm welcome, comfortable & clean surroundings.
Ear wax removed skillfully & professionally by Andrew with full explanations along the way. Procedure was completely successful & had free hearing test at end.
I would highly recommend Hidden Hearing Falkirk for ear wax removal.
I will not hesitate to make another appointment with them when wax, inevitably, builds-up again.

28 de novembro de 2025
Classificada 5 em 5 estrelas

Ear Syringing Experience

The clinician explained the process including the risks to me beforehand. The process was very straightforward and simple. No issues whatsoever and my hearing is great.

1 de novembro de 2025
Classificada 5 em 5 estrelas

Outcome was fantastic

Andy was a lovely man and made me feel at ease as I had not had wax removed before. The experience was not unpleasant and he explained everything that he was going to do. Hearing has been a lot clearer since being at Hidden Hearing.

23 de outubro de 2025

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