A highly efficient, prompt and most professional service carried out in a very relaxed manner and clearly explained at every point. I am most grateful. Thank you.
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Leia as opiniões dos outros
Following a family holiday I had muffled hearing in my left ear. I popped in to Hidden Hearing hoping to get an appointment within a few days but they got me seen within an hour. The lady on recep... Ver mais
Am incredibly impressed by Hidden Hearing Norwich’s Ear Care nurse Diane Dorr. She has taken immense time and professionalism with my issues and cleans not only the ear canal (as one would expect) bu... Ver mais
Excellent service, friendly, caring & professional at all times. Always a warm friendly welcome from Faye & superb treatment from Diane. Their micro-suction ear treatment is the most advanced as a cam... Ver mais
Informações sobre a empresa
Escrito pela empresa
Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.
Informações de contacto
7 Westlegate, NR1 3LT, NORWICH, Norfolk, Reino Unido
- 01603 878270
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thank you
A highly efficient, prompt and most professional service carried out in a very relaxed manner and clearly explained at every point. I am most grateful. Thank you.
Exceptional Service … 10/10
Following a family holiday I had muffled hearing in my left ear. I popped in to Hidden Hearing hoping to get an appointment within a few days but they got me seen within an hour. The lady on reception was very friendly and was super helpful.
The appointment itself was exceptional. Diane was extremely friendly, taking the time to get to know me and my circumstances. She then sorted the issue with exceptional care, explaining the process as she went through it. She carried out a hearing check as well which was great customer care. I cannot recommend this business enough, especially Diane.
A huge thank you for the care and attention you take. An exceptionally positive customer experience. 10/10.
Gerry was his usual friendly self
Gerry was his usual friendly self . Highly professional.
Seen on time.Very careful and in depth…
Seen on time.Very careful and in depth tests with a very good improvisation in my hearing
Poderá usar IA para responderLer mais
Personal opinion
Did not think it correct for receptionist to be chewing/eating whilst talking to me.
Ran late for the 1500 appointment and had to ask at 1505 how long would it be till I was seen. Seven minutes beyond the appt. time.

Resposta da Hidden Hearing - Norwich
Jeremy listened to my concerns of my…
Jeremy listened to my concerns of my previous negative experience and ensured I was not only, listened to and addressed but he explained the process and procedure every step of the way.
Great experience
Great experience, I attended for ear wax extraction after 5 weeks of muffled sound and conflicting advise, thanks Diane, highly recommended
Excellent customer service.
Top level of service
What a great level of service. The lady who dealt with my ears today was absolutely brilliant. I couldn't praise
her enough. Definitely my go to place in the future.
Quick solution to a technical problem.
Great visit
Great visit, explained everything clearly at the start of my appointment. The clinician was clearly knowledgeable and passionate about the service. Thank you
Very friendly and knowledgeable
Very friendly and knowledgeable.
Made you feel at ease
Excellent care and service from professionals…
Gerry is very caring and professional as well as being very knowledgeable about deafness & hearing loss. He thoroughly checked my ears and hearing. My hearing had gone down slightly in one ear and he fitted a larger dome onto the one hearing aid of the ear where my cartilage had moved. He also adjusted both aids to reduce background noise. 100% excellent care. Thank you.
A thorough and complete check up and…
A thorough and complete check up and adjustments to my hearing aids made it a first class experience
The gentleman arrived checked my ears…
The gentleman arrived checked my ears and said my right ear was completely blocked with wax but I could still hear okay from it and said he couldn’t do the test and walked out

Resposta da Hidden Hearing - Norwich
Professional
Professional, friendly presentation and at all times, clear, understandable explanation of all processes. Thank you for making my introduction to hearing aids pleasurable.
All the staff are always very polite…
All the staff are always very polite and cheerful whenever I have an appointment
Professional
The appointment was on time and the person I saw was professional & informative.
I was happy with my test.
Hidden Hearing, not eyes or teeth, just HEARING!
Been going th HH for a number of years. They are very professional, Jerry in Norwich knows his stuff happy give advice without pushing the latest products. Products not cheap but you get what you pay for not forgetting their regular 'health checks' are included with the products.
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