We had a service technician attend today and we would like to say that he was one of the best technicians we have ever met. Overall, so polite and friendly and efficient, will be adding this business... Ver mais
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Delighted with service overall. Call out within 24 hours, really appreciated, Chris was professional, very knowledgable, gave suitable advice going forward should any issues arise and was happy to hav... Ver mais
A empresa respondeu
Paul came over today to help me with my broken washing machine. He was nothing but helpful since the second he walked through the door, explaining everything he was doing and left the place immacul... Ver mais
A empresa respondeu
Had a old, bulky American Fridge Freezer to disassemble & place outside for uplift before new Fridge Freezer could be installed. Scott & Chris could not have been more helpful with both items & left... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Founded in 1985, Highland Appliance Services has over 30 years’ experience in the sale and repair of home appliances from leading brands including AEG, Beko, Neff, Zanussi, Smeg, Siemens and Bosch in Inverness covering the whole of the Highlands Strathspey and Moray.
Informações de contacto
Unit 3B1 Smithton Industrial Estate, IV2 7WL, Inverness, Reino Unido
- 01463791822
- service@highlandappliances.co.uk
- www.highlandappliances.co.uk
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Great service
We had to make a claim under the warranty of our product. Highland Appliances knew what was wrong by our explanation of the problem and ordered the part before coming out to save a second visit. Chris, who came out, was friendly, helpful and arrived promptly. Problem was fixed quickly, easily and with no fuss.

Resposta da Highland Appliance Services Ltd
Excellent service
Paul arrived on time and quickly set to work. Very diligent and exceptionally careful to make sure there was no damage to surroundings whilst he completed the work. Lots of useful tips help and advice! Would highly recommend Highland Appliance!

Resposta da Highland Appliance Services Ltd
A 5 star experience
Had a old, bulky American Fridge Freezer to disassemble & place outside for uplift before new Fridge Freezer could be installed. Scott & Chris could not have been more helpful with both items & left with my sincere thanks for just a great service.
Will definitely use Highland Appliance Service again.

Resposta da Highland Appliance Services Ltd
Condenser repairs
Professional and quick repair. Paul arrived and explained the repairs clearly. Nice guy top job!

Resposta da Highland Appliance Services Ltd
Massively recommend
Paul the engineer was very efficient and did the job with no fuss
Washer Dryer repair
Hi, Paul came over and fixed our washer dryer. Prompt, courteous and excellent service and the office where excellent with their communication as well.

Resposta da Highland Appliance Services Ltd
As ever excellent service from Highland…
As ever excellent service from Highland Home Appliances Paul came pleasant competent and advised new washing machine He removed the old one went and got the new one and installed it all within less than an hour Superb

Resposta da Highland Appliance Services Ltd
Well this is how it should be
Well this is how it should be! Good communication, prompt service and an expert engineer. Thank you Paul for fixing our tumble dryer so quickly, tidily and with minimal fuss and for going the extra mile checking electrical safety and ventilation pipe.
Very helpful and knowledgeable…
Very helpful and knowledgeable engineer. Easy to arrange the appointment and prompt delivery.

Resposta da Highland Appliance Services Ltd
Many Thanks to all Highland Appliance…
Many Thanks to all Highland Appliance Team for Supplying and fitting new Fridge/Freezer in a very helpful and pleasant manner especially Chris the Engineer. Thank you Ian & Jean Davidson

Resposta da Highland Appliance Services Ltd
Chris was fantastic from the start of…
Chris was fantastic from the start of the day, until the end, in typical me fashion it was bound to be awkward, but he came back with different ideas and in the end an ever better solution!! Thank you so much for your endless patience, kindness and obvious superpowers!!!

Resposta da Highland Appliance Services Ltd
Excellent service
Company replied quickly to fault logging. Engineer was polite and professional and diagnosed problem quickly.
Highly efficient and professional from the very start
Highly efficient from the very start, great communication by text/email/calls in advance, confirming time of visit. Paul identified what was wrong with my microwave immediately and had it fixed in no time. It was fitted into my kitchen units and he extracted it so carefully, with absolutely no damage and even showed me how to get it in and out easily by myself in future. Left everything clean and tidy and was friendly and very professional.

Resposta da Highland Appliance Services Ltd
Delighted with service overall
Delighted with service overall. Call out within 24 hours, really appreciated, Chris was professional, very knowledgable, gave suitable advice going forward should any issues arise and was happy to have general chat along the way. Credit to company. Hope we don’t have too but would have no worries calling out HAS ltd again. Thank you.

Resposta da Highland Appliance Services Ltd
Prompt Response by Highland Appliance Services
Called Highland Appliance when our Lamona Washing Machine showed an error code. The female call taker was very helpful and managed to assign a repair technician for the same day. The repairman arrived at 2 pm and had corrected the fault in 30 minutes. Chris was very competent and imparted a lot of knowledge about the fault in question.
I will definitely use Highland Appliance Services and recommend very highly.

Resposta da Highland Appliance Services Ltd
Brilliant service from Paul at Highland…
Brilliant service from Paul at Highland Appliance Services. From first arriving he was a pleasure to speak to and very professional throughout the entire process.
Left the area clean and tidy with clear instructions on the new appliance.
Brilliant service.
Superb customer service and very quick…
Superb customer service and very quick response to initial booking.

Resposta da Highland Appliance Services Ltd
10/10 great job!
Very happy with the service received. Paul came out assessed the issue and came back with parts to fix. Lovely chap, very helpful. 10/10! Would defo recommend the company.

Resposta da Highland Appliance Services Ltd
Paul was really helpful and explained…
Paul was really helpful and explained everything so clearly to me. A great service. Thank you

Resposta da Highland Appliance Services Ltd
Outstanding service
Outstanding service! Another company let me down after I took the day off work to wait in for my washing machine to be repaired. In comparison, Paul from Highland Appliance Services was straight out to identify the problem and very quickly, a replacement machine was ordered, fitted and we were back up and running. Paid with Apple Pay via a card machine, which was incredibly convenient. Paul was on time, professional, polite, helpful, fast and friendly. Excellent all-round service - don’t hesitate to use this company for any of your repairs.
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