Hippo Motor Group Opiniões 

Resposta da Hippo Motor Group

1/09/2026

Hi Sophie,

Thank you for your fantastic feedback. We’re delighted to hear Josh was amazing and so helpful throughout your experience. We truly appreciate your kind words and support.

Team Hippo

Resposta da Hippo Motor Group

31/08/2026

Hi Thomas.

Thank you for the lovely feedback about Josh, we're really pleased he looked after you well when you collected your new car.

We're sorry, however, that you've identified some concerns since getting the vehicle home. We'd like to look into the washer issue and the items you've raised regarding the vehicle so we can establish what's happened and see how we can help.

Our Customer Experience Team will review this with the relevant teams and contact you directly.

Chris - Customer Experience Manager

Resposta da Hippo Motor Group

1/09/2026

Hi Charles,

Thank you for your feedback. We’re delighted to hear Matt provided such a wonderful service and made the process quick and smooth. We truly appreciate your kind words and support.

Team Hippo

Resposta da Hippo Motor Group

1/09/2026

Hi Adam,


Thank you for your fantastic feedback. We’re delighted to hear Matt and Alex made the whole process so easy and were friendly and approachable throughout. It’s wonderful to know nothing was too much trouble for them. We’ll be sure to pass on your kind words to both of them.

Team Hippo

 

Resposta da Hippo Motor Group

1/09/2026

Hi Osahenhen,

Thank you for your fantastic feedback. We’re delighted to hear Olivia Polson looked after you so well from the moment you arrived and provided such a wonderful sales experience. We’ll be sure to pass on your kind words to Olivia.

Team Hippo

Resposta da Hippo Motor Group

1/09/2026

Hi Abram,

Thank you for your lovely feedback. We’re delighted to hear Olivia Polson provided such a wonderful sales experience and looked after you so well throughout the process. We’ll be sure to pass on your kind words to Olivia.

Team Hippo

Resposta da Hippo Motor Group

1/09/2026

Hi Ravi,

Thank you for your fantastic feedback. We’re delighted to hear you found the process simple and straightforward from the start. It’s great to know Bilal took the time to go through all the available options and find the right vehicle for you, while keeping communication clear and efficient. We’re also pleased to hear Matt was so helpful when you collected your vehicle and made the handover easy.

We’ll be sure to pass on your kind words to Bilal and Matt. We truly appreciate your support.

Team Hippo

Resposta da Hippo Motor Group

1/09/2026

Hi Esme,

Thank you for your fantastic 5-star feedback. We’re delighted to hear you received such an excellent experience from viewing the cars right through to collecting your daughter’s new car. It’s wonderful to know Bailey went the extra mile by staying a little after closing to make sure everything was completed for you.
We’ll be sure to pass on your lovely comments to Bailey. Your recommendation means a great deal to us, and we truly appreciate your support.

Team Hippo

Resposta da Hippo Motor Group

1/09/2026

Hi Rob,


Thank you for your fantastic feedback. We’re delighted to hear Nathan went above and beyond to find your dream car and kept you informed throughout the process. It’s wonderful to know Matt also made the final checks and paperwork straightforward at our Peterborough showroom.

We’ll be sure to pass on your kind words to Nathan and Matt. We truly appreciate your support.

Team Hippo

Resposta da Hippo Motor Group

31/08/2026

Hi Craig,

Thank you for sharing your feedback. We're pleased that your initial experience with the team was positive, but we're sorry that the process since deciding to return the vehicle has not been as straightforward as it should have been.

Your return has now been accepted and our Customer Experience Team is progressing the collection arrangements and next steps with you directly. We also recognise that you should not need to chase us for an update, and we are reviewing this internally.

We will remain in contact with you until the return is completed.

Chris - Customer Experience Manager

Resposta da Hippo Motor Group

27/08/2026

Hi,

Thank you for your fantastic feedback. We’re delighted to hear you received such great service with no pressure and found our team so helpful throughout. It’s wonderful to know Josh went above and beyond to make the collection process as easy as possible and helped with the practical details along the way.
We’ll be sure to pass on your kind words to Josh and the team. We truly appreciate your support.

Team Hippo

Resposta da Hippo Motor Group

27/08/2026

Hi Mick,

Thank you for your fantastic feedback. We’re delighted to hear Liam was welcoming and reassuring during your handover. It’s especially great to know he handled everything so well despite being on his own due to a colleague’s illness. We’ll be sure to pass on your kind words to Liam.

Team Hippo

Resposta da Hippo Motor Group

27/08/2026

Hi Carole,

Thank you for your fantastic feedback. We’re delighted to hear you had such a smooth experience from start to finish. It’s wonderful to know Matt went above and beyond to help you, and that Mark Cottam provided such a great delivery experience with your new car. We’ll be sure to pass on your kind words to them both.
We’re so pleased you had such a great experience overall. We truly appreciate your support.

Team Hippo

Resposta da Hippo Motor Group

27/08/2026

Hi Tracey,

Thank you for your fantastic feedback. We’re delighted to hear Garry provided such a polite, friendly, and knowledgeable delivery service. It’s great to know he was able to answer all your questions so effortlessly. We truly appreciate your kind words and support.

Team Hippo

Resposta da Hippo Motor Group

27/08/2026

Hi Sophie,

Thank you for your feedback. We’re delighted to hear Liam provided such great customer service. We’ll be sure to pass on your kind words to him.

Team Hippo

Resposta da Hippo Motor Group

27/08/2026

Hi Elaine,


Thank you for your feedback. We’re delighted to hear Alex was so helpful in finding you the right car and that David provided a great handover, taking the time to explain everything clearly. We’re sorry the overall process took around three weeks, but we’re pleased to know you’re delighted with your new car. We truly appreciate your kind words and support.

Team Hippo

Resposta da Hippo Motor Group

26/08/2026

Hi Laura,

Thank you for your fantastic feedback. We’re delighted to hear Joseph Grundy provided such a friendly and helpful service while arranging your new business lease. It’s great to know he was accommodating and prompt in responding throughout the process. We’ll be sure to pass on your kind words to Joseph.

Team Hippo

Resposta da Hippo Motor Group

26/08/2026

Hi Nigel,

Thank you for your fantastic feedback. We’re delighted to hear Alan provided such excellent customer service and took the time to explain everything clearly and in a way that was easy to understand. We’ll be sure to pass on your kind words to Alan.

Team Hippo

Resposta da Hippo Motor Group

26/08/2026

Hi Pat,

Thank you for your fantastic feedback. We’re delighted to hear Morgan provided such excellent aftercare support and resolved your vehicle issues quickly and efficiently. It’s especially great to know he took the time to listen and made such a positive impression. We’ll be sure to pass on your 10/10 feedback to Morgan.

Team Hippo

Resposta da Hippo Motor Group

26/08/2026

Hi Samantha,

Thank you for your fantastic feedback. We’re delighted to hear Paddy delivered your car promptly and kept you informed every step of the way. It’s great to know he was so helpful and friendly throughout the delivery. We truly appreciate your kind words and support.

Team Hippo