I didn’t think I would be approved for finance but Micheal helped find the best deal available for me and was patient whilst I decided what car to go for. When picking up the car Tristan was on hand t... Ver mais
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Leia as opiniões dos outros
Having recently bought a car from the Hippo Motor Group I am very happy with the service I received.There were a number of small issues that were all rectified prior to collection. Also when it was di... Ver mais
A empresa respondeu
I wanted to firstly say a huge thank you to a Matt in the sales team who was wonderful in his support in guiding me through my first ever ever eperience of financing a car. He really made the whole pr... Ver mais
A empresa respondeu
I recently purchased my Tesla through Hippo Motor Group, and I couldn't be happier with the entire experience. From start to finish, the process was seamless, easy, and completely hassle-free. A mas... Ver mais
Informações sobre a empresa
- Concessionário auto
- também em
- Concessionário de carros usados
- Concessionário de veículos motorizados
- Corrector financeiro
- Serviço de arrendamento
Sobre Hippo Motor Group
Escrito pela empresa
Welcome to Hippo Motor Group
Hippo Motor Group is one of the UK’s leading automotive specialists, helping customers find, finance, lease and drive away in the perfect vehicle.
As a family-owned business with more than 60 years of experience in the motor trade, we’ve built our reputation on delivering expert advice, great value and a hassle-free experience from start to finish.
Whether you’re looking for:
- Personal car leasing
- Business car leasing
- Vehicle finance
- New and used cars
- Vans
- Prestige vehicles
Our award-winning team is here to help every step of the way.
From first enquiry to vehicle handover and aftercare support, we aim to make the whole process simple, transparent and enjoyable. Every vehicle prepared by Hippo goes through rigorous quality checks at our state-of-the-art preparation centre, giving customers confidence in their next vehicle.
We’re proud to support thousands of motorists across the UK with access to a wide choice of vehicles, nationwide delivery, dedicated account managers and flexible finance solutions.
If you’ve experienced Hippo Motor Group, we’d love to hear your feedback. Your review helps us continue improving and helps future customers choose a company they can trust.
The perfect vehicle. The right deal. The Hippo experience.
Informações de contacto
Reino Unido
- www.hippomotorgroup.com
4,4
Excelente
3 mil opiniões
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Thanks to Alan I appreciate your…
Thanks to Alan I appreciate your excellent service and your customer service it was really good you explain everything easliy and with understand keep up the good work Alan.
25 de agosto de 2026
Opinião espontânea
Resposta da Hippo Motor Group
Hi Nigel,
Thank you for your fantastic feedback. We’re delighted to hear Alan provided such excellent customer service and took the time to explain everything clearly and in a way that was easy to understand. We’ll be sure to pass on your kind words to Alan.
Team Hippo
Brilliant after care
I had a few issues with my vehicle and Morgan was an excellent after care consultant who sorted my issues in a very quick and efficient manners. Above all he listened. Brilliant person. 10 out of 10.
20 de agosto de 2026
Opinião espontânea
Resposta da Hippo Motor Group
Hi Pat,
Thank you for your fantastic feedback. We’re delighted to hear Morgan provided such excellent aftercare support and resolved your vehicle issues quickly and efficiently. It’s especially great to know he took the time to listen and made such a positive impression. We’ll be sure to pass on your 10/10 feedback to Morgan.
Team Hippo
Delivery of my car was prompt
Delivery of my car was prompt. Paddy was helpful and friendly. He kept me informed every step.
25 de agosto de 2026
Opinião espontânea
Resposta da Hippo Motor Group
Hi Samantha,
Thank you for your fantastic feedback. We’re delighted to hear Paddy delivered your car promptly and kept you informed every step of the way. It’s great to know he was so helpful and friendly throughout the delivery. We truly appreciate your kind words and support.
Team Hippo
Fantastic service by hippo they brought…
Fantastic service by hippo they brought my car to me talked about the car showed me everything
24 de agosto de 2026
Opinião espontânea
Resposta da Hippo Motor Group
Hi Emma,
Thank you for your fantastic feedback. We’re delighted to hear you received such great service from Hippo and that our team took the time to bring your car to you and explain everything clearly. We truly appreciate your kind words and support.
Team Hippo
We arrange to pick our car up on…
We arranged to pick our car up on Tuesday morning at 11.00 but had to wait over 2 hours as it wasn't ready Finally sat down with the salesman who was-quite rude when I said could I pay with my card as I don't do Internet banking, my choice . He said twice well why dont
you do Internet banking then came back with a card machine when I asked for a manager . He kept saying I just want to go for my dinner !! Well we were hungry and thirsty too after waiting so long . We spent £23 ,000 on a car and we're treated like that not good customer service . We noticed alot of road noise so took it to national tyres today and the man said the 2 front tyres were very cheap unbranded budget tyres not what you expect on a Mercedes so now we've got to buy 2 new ones at a cost of £400 !! I will never deal with this company again worst experience ever
18 de agosto de 2026
Opinião espontânea
Resposta da Hippo Motor Group
Hi June,
Thank you for your feedback. We’re sorry that your collection experience did not meet our expected standard.
We have attempted to contact you by telephone to discuss your concerns but unfortunately were unable to reach you. We have also followed up with you by email regarding the points raised in your review.
We remain happy to discuss this with you directly should you wish to get back in touch.
Thanks,
Team Hippo
Excellent Customer Service
Very friendly and helpful dealing with customers. Warner Scholtz sorted me out with the right deal and helped me get the vehicle I wanted. Very good customer service, keep it up. I would highly recommend anyone to deal with him when purchasing a vehicle.
18 de agosto de 2026
Opinião espontânea
Resposta da Hippo Motor Group
Hi Delroy,
Thank you for your fantastic feedback. We’re delighted to hear Warner Scholtz was so friendly and helpful throughout your experience and took the time to find the right deal for you. It’s great to know he helped you secure the vehicle you wanted and provided such excellent customer service. We’ll be sure to pass on your kind words to Warner. Your recommendation means a great deal to us, and we truly appreciate your support.
Team Hippo
Shocking experience
Hippo Peterborough. Shocking experience. I identified a car which met with my needs, Initial communication was good and even received a video albeit avoiding showing the damage to alloys, internal trim, boot and serious bonnet chips, 3 different tyre makes etc which became apparent during my physical inspection. Prior to inspection of the car I received no replies to requests for information re chips, scratches, dents to body work, trim or wheels. I paid the £99 reservation fee and having traveled to view the car, as mentioned above it was clearly badly mistreated by the previous company owners, the Salesman played issues down and had every excuse in the book for the reasons the car was in this condition. I was annoyed having travelled some distance to view the car, that its issues were not in the description or mentioned in a reply e mail etc. I raised these concerns and was made to feel my expectations of a 2yr old car having done 16K miles were unrealistic and its condition might be acceptable to others. I now know why the car hasn’t sold and it’s been on their books for so long. I would avoid Hippo and recommend greater honesty in representation cars condition. I still await my £99 “fully refundable” reservation fee.
20 de agosto de 2026
Opinião espontânea
Resposta da Hippo Motor Group
Hi Rodney,
We’re very sorry to hear about your experience and appreciate you taking the time to raise your concerns.
We’re currently looking into your experience in full so we can understand what happened and where things may have fallen short. A senior member of our Customer Experience team will be in touch with you shortly once we have reviewed everything.
Thanks,
Chris – Customer Experience Manager
Josh was a great help when collecting…
Josh was a great help when collecting my car
23 de agosto de 2026
Opinião espontânea
Resposta da Hippo Motor Group
Hi,
Thank you for your feedback. We’re delighted to hear Josh was such a great help when you collected your car. We truly appreciate your kind words and support.
Team Hippo
Josh was brilliant
Josh was brilliant. From exchange to collection, completely hassle free. Would highly recommend.
23 de agosto de 2026
Opinião espontânea
Resposta da Hippo Motor Group
Hi Nicole,
Thank you for your fantastic feedback. We’re delighted to hear Josh made the process completely hassle-free, from the exchange through to collection. Your recommendation means a great deal to us, and we truly appreciate your kind words and support.
Team Hippo
Liam did a great handover and sorted a…
Liam did a great handover and sorted a few minor issues I had with vehicle. Thanks for all your help Liam great job.
22 de agosto de 2026
Opinião espontânea
Resposta da Hippo Motor Group
Hi,
Thank you for your fantastic feedback. We’re delighted to hear Liam provided a great handover and was able to help resolve the minor issues you had with the vehicle. It’s wonderful to know he was so helpful throughout. We’ll be sure to pass on your thanks to Liam.
Team Hippo
The staff at hippo group have been…
The staff at hippo group have been fantastic from start to finish, really pleased and impressed with the service I received.
Especially George and Liam, can not thank you guys enough.
22 de agosto de 2026
Opinião espontânea
Resposta da Hippo Motor Group
Hi Karen,
Thank you for your fantastic feedback. We’re delighted to hear the Hippo team provided such an excellent experience from start to finish. It’s wonderful to know George and Liam made such a positive impression and that you were so pleased with the service you received. We’ll be sure to pass on your kind words to them both.
Team Hippo
I couldn’t recommend Matt from…
I couldn’t recommend Matt from Peterborough and Joanne from Blackburn enough, I will definitely be coming back to Hippo Motor group In the future!
22 de agosto de 2026
Opinião espontânea
Resposta da Hippo Motor Group
Hi Katie,
Thank you for your fantastic feedback. We’re delighted to hear Matt from Peterborough and Joanne from Blackburn provided such a positive experience. Your recommendation and plans to return to Hippo Motor Group in the future mean a great deal to us. We’ll be sure to pass on your kind words to them both.
Team Hippo
Fantastic service
Fantastic service! Very helpful, would definitely come back again.
21 de agosto de 2026
Opinião espontânea
Resposta da Hippo Motor Group
Hi David,
Thank you for your fantastic feedback. We’re delighted to hear you received such helpful service and that you’d choose Hippo again in the future. We truly appreciate your kind words and support.
Team Hippo
Liam was fantastic and formative great…
Liam was fantastic and formative great help and I felt at ease, will definitely recommend
21 de agosto de 2026
Opinião espontânea
Resposta da Hippo Motor Group
Hi Heather,
Thank you for your fantastic feedback. We’re delighted to hear Liam was so helpful and informative, and that he made you feel at ease throughout the process. Your recommendation means a great deal to us, and we truly appreciate your kind words and support.
Team Hippo
Excellent Customer Service
Excellent Customer Service, helpful throughout the leasing process. Would recommend to anyone
21 de agosto de 2026
Opinião espontânea
Resposta da Hippo Motor Group
Hi Michael,
Thank you for your fantastic feedback. We’re delighted to hear you received excellent customer service and found our team helpful throughout the leasing process. Your recommendation means a great deal to us, and we truly appreciate your kind words and support.
Team Hippo
Great communication all the way Morgan…
Great communication all the way Morgan is a great asset to your company and so througher I got it all sorted in a week.
Thankyou so much .
If all customer services are like yours wow it would be great...
Thanks again
Chris Rose
20 de agosto de 2026
Opinião espontânea
Resposta da Hippo Motor Group
Hi Christopher,
Thank you for your fantastic feedback. We’re delighted to hear Morgan provided such great communication throughout and was so thorough in getting everything sorted for you within a week. It’s wonderful to know he made such a positive impression and that you were so pleased with the customer service you received. We’ll be sure to pass on your kind words to Morgan.
Team Hippo
Really good customer service from…
Really good customer service from Harvie and Matt, made everything very easy and relaxed. Looked into this a few months earlier but let me decide in my own time, never felt pressured
20 de agosto de 2026
Opinião espontânea
Resposta da Hippo Motor Group
Hi Neil,
Thank you for your fantastic feedback. We’re delighted to hear Harvie and Matt provided such great customer service and made the whole process easy and relaxed. It’s wonderful to know you were given the time to make your decision without ever feeling pressured. We truly appreciate your kind words and support.
Team Hippo
Awful awful
Hi again ,
Awful , car broke down 10 days after 3 months of buying the car , the after sales team are dreadful, I am dealing with Shanon she won’t put me in line with the manager after asking repeatedly for the past 2 weeks . They keep palming me off . Won’t call me back or reply to my emails. Never again !!! I’ve bought cars in Land Rover York and had a fantastic experience they unlike hippo pride them selves with fantastic customer care. I am still awaiting a call back from the manager and please do call me when you see this . Shanon has all my details . It’s the black Range Rover evouge , 2020 MF20TCO regards lee Ann
20 de agosto de 2026
Opinião espontânea
Resposta da Hippo Motor Group
Hi Lee Ann,
Thank you for taking the time to speak with me yesterday. I am very sorry for the experience and lack of communication you have received. I am glad we have now been able to discuss your concerns and agree a clear plan to move matters towards a resolution.
Thanks, Chris – Customer Experience Manager
Raphael and Matt
Raphael and Matt, we're most helpful regarding the supply of a replacement car almost identical to the 640i that had been written off
20 de agosto de 2026
Opinião espontânea
Resposta da Hippo Motor Group
Hi Phillip,
Thank you for your feedback. We’re delighted to hear Raphael and Matt were so helpful in arranging a replacement car that closely matched your previous 640i. We’re pleased they were able to support you through the process and find a suitable replacement. We truly appreciate your kind words and support.
Team Hippo
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