The sales staff was very helpful. I couldn't find the box set I needed he, was serving someone else so he help us both same time. Ordering the item and having it posted out for me was fine, I shall... Ver mais
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Localização
Alterar localização17/18 Milsom Street, BA1 1DB Bath, GB
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Leia as opiniões dos outros
On Saturday the 4th November 2023 I visited your Bath store and was told by the manager that this item was not available and that I should try Amazon or E bay. However, after I checked online Frid... Ver mais
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I visited the Bath store to collect a CD but the service was a little slow and the staff were not friendly/ approachable. I want to preface that this is not usually the experience as I visited this pa... Ver mais
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I ordered some DVDs at HMV, I received excellent customer service, found the staff easy to talk to, & they were happy to answer any queries I had. I received emails to keep me updated when my order wa... Ver mais
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Informações sobre a empresa
Sobre hmv (UK) - Bath
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
17/18 Milsom Street, BA1 1DB, Bath, Reino Unido
4,8
Excelente
200 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
ITS GAY AND IM GAY SO I LOVE IT
3 de julho de 2026
Resposta da hmv (UK) - Bath
Hi Alex
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The sales staff was very helpful
The sales staff was very helpful. I couldn't find the box set I needed he, was serving someone else so he help us both same time.
Ordering the item and having it posted out for me was fine, I shall be back sometime in July to order another box set if the Bath shop doesn't have it in. I have only purchased from HMV .
28 de junho de 2026
Resposta da hmv (UK) - Bath
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Bath
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Bath
Hello Joy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordered DVDs to HMV in Bath
I ordered some DVDs at HMV, I received excellent customer service, found the staff easy to talk to, & they were happy to answer any queries I had. I received emails to keep me updated when my order was dispatched, & when it was ready for collection. I am very happy with the service I received.
20 de junho de 2026
Resposta da hmv (UK) - Bath
Hi Lindsey
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
You Seem Pretty Sad for a Dude Working at HMV
I visited the Bath store to collect a CD but the service was a little slow and the staff were not friendly/ approachable. I want to preface that this is not usually the experience as I visited this particular store countless times, it was just memorable as it was the release day of Olivia Rodrigo's new album and the staff seemed a little sour (pun-intended)
15 de junho de 2026
Resposta da hmv (UK) - Bath
Hello Charlotte
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon.
Staff listened
Staff listened, chatted - order with me in 3 days - most impressive
Thank you
16 de junho de 2026
Resposta da hmv (UK) - Bath
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Local author
As with all my visits to the HMV shop in Bath, the service was excellent. On this occasion it was Jack Walters. BUT - why doesn't the shop stock on it's music bookshelves Jack's latest excellent book "Bob Dylan, Song by Song Volume 1 / 1962-1969". He's a local author and his previous book was on Bruce Springsteen. His new book on Dylan has been well-reviewed. I feel strongly that HMV Bath should stock his book and support your staff.
8 de junho de 2026
Resposta da hmv (UK) - Bath
Dear Jonathan,
Thanks for taking the time to leave a review!
We greatly appreciate you taking the time to let us know your suggestions! We pride ourselves on the service that we offer but we rely on customer feedback in order to move forward and keep improving. We would therefore like to thank you for taking the time to make us aware of your thoughts, as we've passed this on to the relevant department.
helpful staff
I like being able to purchase in store rather than on line. If what I'm looking for isn't available, your staff are always helpful in trying to locate it and willing to order for me.
16 de maio de 2026
Resposta da hmv (UK) - Bath
Hi Karen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to use web site and delivered…
Easy to use web site and delivered securely my Royal Mail
17 de maio de 2026
Resposta da hmv (UK) - Bath
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Nice friendly staff,let me know when my…
Nice friendly staff,let me know when my Blu-ray was ready to collect.
11 de maio de 2026
Resposta da hmv (UK) - Bath
Hello Simon
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
The staff were very helpful and the…
The staff were very helpful and the service was great. The speed of my purchases I ordered were delivered quickly too
11 de maio de 2026
Resposta da hmv (UK) - Bath
Hi Jake
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great Service for Physical Media Collectors
I collect physical media, and I’ve consistently had a great experience with them—no complaints at all. Orders are well packaged and dispatched quickly. Visiting the shops is also a pleasure, with friendly and welcoming staff every time.
13 de abril de 2026
Resposta da hmv (UK) - Bath
Hi Ibrahim
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Bath
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Efficient ordering service
26 de abril de 2026
Resposta da hmv (UK) - Bath
Hi Catherine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Did not have size of T shirt in stock…
Did not have size of T shirt in stock but ordered and delivery was great
10 de abril de 2026
Resposta da hmv (UK) - Bath
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Goodcorice and seemless experience.
3 de abril de 2026
Opinião espontânea
Resposta da hmv (UK) - Bath
Hi Tony
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Best Vinyl
My Son really loves his new vinyl. Easy order, delivery service fast, great price. Can’t wait buy more vinyl from HMV
17 de abril de 2026
Resposta da hmv (UK) - Bath
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Helpful staff and good selection
Helpful staff, item ordered arrived on time and in perfect condition.
2 de abril de 2026
Resposta da hmv (UK) - Bath
Hi Lana
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Consistent reliable, friendly
Consistent, friendly cds ordered arrived in good condition
7 de abril de 2026
Resposta da hmv (UK) - Bath
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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