Wide ranging titles being released on 100 anniversary of big studios Warner Bros and MGM being created. Great rare Errol Flynn movies 'Edge of Darkness' and 'Adventures of Don Juan'. How about releasi... Ver mais
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Localização
Alterar localização17/18 Milsom Street, BA1 1DB Bath, GB
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Leia as opiniões dos outros
Was able to purchase the items I've been looking for from the HMV website as one of two wasn't available in store. Used Click & Collect. Was an easy and simple service to use. Took 3 days from orderin... Ver mais
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I also recieve excellent service in here regardless of wether I'm buying anything or just browsing. Bath HMV always have great bargains in their store and the staff are always happy to help. I wouldn'... Ver mais
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I entered my local HMV in search of a DVD. They didn't have it on the shelf, but were able to order from the online warehouse. Setting aside my availability to collect the purchase, the online warehou... Ver mais
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Informações sobre a empresa
Sobre hmv (UK) - Bath
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
17/18 Milsom Street, BA1 1DB, Bath, Reino Unido
4,8
Excelente
206 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
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Very helpful have used before
7 de março de 2025
Resposta da hmv (UK) - Bath
Hi carol
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
That is was there on time and to have…
That is was there on time and to have great service from the staff at hmv
8 de março de 2025
Resposta da hmv (UK) - Bath
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The employee are very good and always…
The employee are very good and always very knowledgeable 👍
26 de fevereiro de 2025
Resposta da hmv (UK) - Bath
Hello Mr
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Bath store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Resposta da hmv (UK) - Bath
Hi Eddy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Rude staff and unhelpful experience
Order made online after checking stock was in in the appropriate store. My husband took order confirmation into store to collect (we live a considerable distance away and this was the one increment of time he had), was rudely told by young staff member it wasn't in yet and we had to wait for collection email. He explained that it was in stock in store, and he could see the exact item on shelf. Staff member (again rudely) said we could not have that one and must wait for the one from the warehouse. By the time I had finished work that day it was too late to cancel the order. Staff member could have done so and sold us the one on the shelf as husband had explained we get few chances to come into the city. As it happened it took several more days for the item to be delivered to the store.
1 de fevereiro de 2025
Resposta da hmv (UK) - Bath
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please be advised Click & Collect orders are fulfilled and sent out from our warehouse. Please contact us at website.service@hmv.co.uk so we can assist you further.
Excellent purchases.
Excellent purchases.
Easy exchange of one cd, a broken case, and a replacement being ordered and delivered rapidly. Great service!
19 de janeiro de 2025
Resposta da hmv (UK) - Bath
Hi Joseph
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Went in to pick up an online order
Went in to pick up an online order. I was served very quickly and efficiently. The shop assistant was extremely friendly and polite
6 de janeiro de 2025
Resposta da hmv (UK) - Bath
Hello Sue
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quickly delivered to the store
Quickly delivered to the store. I thought the packaging was excessive for a collection, it was wrapped as if for posting to my house, but everyone involved was very friendly and kind.
29 de dezembro de 2024
Resposta da hmv (UK) - Bath
Hi Lindsey
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last stars from you next time ;-)
Have a great day!
Resposta da hmv (UK) - Bath
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy online ordering
Easy online ordering. Great communication and fast collection. Overall very pleased with the service.
25 de dezembro de 2024
Resposta da hmv (UK) - Bath
Hi Carie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy site & decent time collecting from…
Easy site & decent time collecting from local store v good price.
17 de dezembro de 2024
Resposta da hmv (UK) - Bath
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always really good delivery times and…
Always really good delivery times and service.
8 de dezembro de 2024
Resposta da hmv (UK) - Bath
Hi Carolyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to find and promptly delivered
26 de novembro de 2024
Resposta da hmv (UK) - Bath
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Bath
Hi lee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful service
I wanted an Xbox Lego Worlds game. I was served by Paul who advised it was not held in store but he could order it into the store for me. I received an email that evening to confirm it had been dispatched and that I must wait for a further email to confirm that it was ready for collection. After 7 days I had not received the follow-up email so I called into the store. Dave served me, he was very helpful and offered to check to see if it had come in, it had. I only gave 4 stars instead of 5 because I hadn’t received the follow-up email. I have always found HMV to be very helpful.
18 de novembro de 2024
Resposta da hmv (UK) - Bath
Hi Alison,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great condition came on time I ordered…
Great condition came on time I ordered the friday the 13 box set for Halloween perfect boxset would recommend
3 de novembro de 2024
Resposta da hmv (UK) - Bath
Hi Toby,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Buying directly from a shop and…
Buying directly from a shop and dealing with a real human being
2 de novembro de 2024
Resposta da hmv (UK) - Bath
Hi Helen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
super safe packaging
Came in a cardboard box, very save and secure. I got the pcs i rlly wanted too, i always buy albums from hmv. 🎀
24 de outubro de 2024
Resposta da hmv (UK) - Bath
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Prompt👍very polite assistant when I…
Prompt👍very polite assistant when I went to collect👍
19 de outubro de 2024
Resposta da hmv (UK) - Bath
Hello Jilly
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Within a few days of ordering the…
Within a few days of ordering the product I had it in my hand!
17 de outubro de 2024
Resposta da hmv (UK) - Bath
Hi Susan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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