This item arrived early on 27/08/2026. The item came sealed and well packaged, the cd case, information booklet, back insert and cd, all came in pristine condition!!!. The cd plays perfectly and sound... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoMSU2A, Bullring, B5 4BE Birmingham, GB
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Leia as opiniões dos outros
We attended an album signing for the Damned which was held inside the Bullring’s HMV. However, due to unforeseen circumstances there was a delay due to the band getting held up in traffic. The staff... Ver mais
A empresa respondeu
Always excellent service. Products come as described and delivered on time in safe and secure packaging
A empresa respondeu
Great to meet The Damned and get New album signed but spoilt by the rudeness of the woman at the end ushering us to leave quickly and absolutely no manners. Don’t know if this woman was a HMV employe... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Birmingham Bullring
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
MSU2A, Bullring, B5 4BE, Birmingham, Reino Unido
4,7
Excelente
321 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
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Resposta da hmv (UK) - Birmingham Bullring
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really easy transaction had to cancel…
Really easy transaction had to cancel an item as well which was really easy no complications
21 de dezembro de 2024
Resposta da hmv (UK) - Birmingham Bullring
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Got what I wanted with the help of the…
Got what I wanted with the help of the lady assistant. She was very helpful, patient,polite and knowledgeable.
Well done 👏
12 de dezembro de 2024
Resposta da hmv (UK) - Birmingham Bullring
Hello paul
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Birmingham Bullring store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Well Done
I recieved excellent and friendly customer service and was able to purchase everythig I needed in 1 transaction. 1 item was sent to me directly and i was kept fully informed of it's progress.
6 de dezembro de 2024
Resposta da hmv (UK) - Birmingham Bullring
Hello Joanne
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Tom was great and t-shirt I ordered was…
Tom was great and t-shirt I ordered was good size took 2weeks but was ok
14 de dezembro de 2024
Resposta da hmv (UK) - Birmingham Bullring
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Birmingham Bullring
Hi Amber
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Delivery was quick and efficient.
Delivery was quick and efficient.The product arrived in perfect condition
5 de dezembro de 2024
Resposta da hmv (UK) - Birmingham Bullring
Hi Trish
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Birmingham Bullring
Hi Justyna
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I had a great experience in store
I had a great experience in store, purchasing the 4K Disc which I pre ordered a few months ago. I had a good interaction with the till operator too.
4 de dezembro de 2024
Resposta da hmv (UK) - Birmingham Bullring
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My item packaging arrived damaged and…
My item packaging arrived damaged and ripped this was a gift and I am very angry and disappointed by this!
4 de dezembro de 2024
Resposta da hmv (UK) - Birmingham Bullring
Hi Jade
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Great purchase
Great purchase, swiftly dispatched and received in time for Thanksgiving even with the floods in Bradford on Avon!
27 de novembro de 2024
Resposta da hmv (UK) - Birmingham Bullring
Hello Anne,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Birmingham Bullring
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great Pre-order expierence.
I have recently pre-ordered Beetlejuice Beetlejuice so I can have it ready for my brothers Christmas present, as soon as I receive the item, I was able to check if it passes the quality part as well. (It did)
So thanks to you, HMV, you made it easier for me to make Christmas shopping easier and less of a hassle, thanks.
And please note that I pre-ordered it online from the HMV website and they used Royal Mail to deliver the DVD.
9 de novembro de 2024
Opinião espontânea
Resposta da hmv (UK) - Birmingham Bullring
Hi Zach
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff who served us was really friendly…
Staff who served us was really friendly and welcoming...
30 de novembro de 2024
Resposta da hmv (UK) - Birmingham Bullring
Hi Ishraq
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful and friendly
The assistant was very helpful and friendly and a fellow Beatles fan! Very pleased to have such good customer service and the ordering system is very straightforward.
22 de novembro de 2024
Resposta da hmv (UK) - Birmingham Bullring
Hi Nicholas,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good knowledge is excellent and…
Very good knowledge is excellent and got my delivery on exact date
21 de novembro de 2024
Resposta da hmv (UK) - Birmingham Bullring
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
First Class Service
Headphones were ordered on Sunday and they arrived less than 48 hours afterwards with free delivery. HMV provide a very good service which I would be happy to recommend to any prospective buyer.
12 de novembro de 2024
Resposta da hmv (UK) - Birmingham Bullring
Hi Jeremy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Birmingham Bullring
Hello Katharine,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Not impressed
Seemed very disorganised & staff dealing with the signing were unhelpful & abrupt.
12 de novembro de 2024
Resposta da hmv (UK) - Birmingham Bullring
Hello Sian
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
One happy little old lady
Love the meet and greet opportunities met some great stars also my tean heartthrob so dreams do come true just security rushes you a bit to quick
12 de novembro de 2024
Resposta da hmv (UK) - Birmingham Bullring
Hi MRE
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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