Nick helped me check out some records that weren’t in stock, to see when they will be in stock, and which locations have copies. He also helped with ordering one of the albums I was looking for, and I... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ Blackpool, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
CD arrived on time n played perfectly the first 2 tmes. The next day it wouldn't play at all, even though other CDs played perfectly tried it again n just got tweeting noises so took it to your Black... Ver mais
A empresa respondeu
Shopped at your Blackpool store. I really miss your stores as I like to browse. I like to try new music and have an eclectic taste. I do find random searches online unhelpful and often unsuccessful un... Ver mais
A empresa respondeu
Really nice to go shopping again ! Great store in Blackpool, super friendly, very helpful team, it's a treat, also have found items in store cheaper than eBay 'used' (and current, not old). Really enj... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Blackpool
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ, Blackpool, Reino Unido
4,7
Excelente
207 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The man at the Blackpool store was…
The man at the Blackpool store was amazing and helped me out a lot, he deserves a lot of credit
8 de abril de 2024
Resposta da hmv (UK) - Blackpool
Hello Michaela
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
The guy that served me in the shop at…
The guy that served me in the shop at Blackpool could not have been more helpful. He was outstanding and arranged a delivery of a toy for my son which arrived and he’s over the moon.
It’s not often these days you get a great customer experience but I definitely did.
Big thanks to the chap that served me, he’s a credit to you organisation. Thanks HMV!
6 de abril de 2024
Resposta da hmv (UK) - Blackpool
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Customer service
Very friendly staff. Fast delivery. Replacement sorted quickly due to a faulty cd.
30 de março de 2024
Resposta da hmv (UK) - Blackpool
Hi Bex
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
great selection
great selection, always my go to place for any music, and now lots more.
13 de dezembro de 2023
Resposta da hmv (UK) - Blackpool
Hi Andrew
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good range of products and service at HMV Blackpool
Having visited a few stores in Blackpool for suitable wired headphones and not finding either a suitable product or good service I gave up. On my way home I passed the HMV store and wondered if they sold them. Upstairs they had a wide selection. Though most were wireless they had a fair number ranging from surprisingly lower prices than I expected to more expensive for the knowledgeable and discerning. I asked for help and showed my old, well used and loved headphones but now broken that connected to my Yamaha keyboard. He confirmed the wired headphones on display were suitable and explained the difference between over ear, like my old ones, and on ear ones along with answers to my questions. He confirmed the 3.5mm connector which plugged into my Yamaha adapter were on the headphones I was considering. I bought and left the store happy I found a store with products and service that turned my negative day's shopping to a positive one. I am 72, not into wireless tech, Bluetooth and similar - a bit old fashioned, behind the times perhaps but one thing I do know is good old fashioned attentive customer service will never go out of fashion and that was there at HMV Blackpool.
20 de fevereiro de 2024
Opinião espontânea
Resposta da hmv (UK) - Blackpool
Hi Raymond
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Keep me up to date with order and staff…
Keep me up to date with order and staff was very polite
2 de fevereiro de 2024
Resposta da hmv (UK) - Blackpool
Hi Kathy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
How fast you got my purchase to me
1 de fevereiro de 2024
Resposta da hmv (UK) - Blackpool
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Blackpool
Hi Paul
Thanks for getting in touch with such a positive 5 star review of our Blackpool store; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff very attentive and helpful
Staff very attentive and helpful, wouldn’t go anywhere else
25 de janeiro de 2024
Resposta da hmv (UK) - Blackpool
Hi KEITH
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
great low prices.
2 de janeiro de 2024
Resposta da hmv (UK) - Blackpool
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Record player
My son got the same record twice so I took it back to exchange one for another which wasn't in stock so I was offered delivery, excellent service from staff in the Blackpool shop upstairs and really quick delivery. Went in for a record player before Christmas as well and the staff again were very helpful.
27 de dezembro de 2023
Resposta da hmv (UK) - Blackpool
Hi Sharon,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Kept updated when my order was to be…
Kept updated when my order was to be dispatched, when it will arrive at store & when it was in store . Easy collection too
16 de dezembro de 2023
Resposta da hmv (UK) - Blackpool
Hi Lynda
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good service friendly helpful staff…
Good service friendly helpful staff quick delivery and good price
20 de dezembro de 2023
Resposta da hmv (UK) - Blackpool
Hi Tina
Thank you for leaving a 5 star review for hmv Blackpool!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon and merry christmas :-)
All good and quick.
20 de dezembro de 2023
Resposta da hmv (UK) - Blackpool
Exactly how it should be, so thank you Wayne and merry christmas!
Kept in touch regularly as to when CD…
Kept in touch regularly as to when CD was back in stock and available to pick up.
17 de dezembro de 2023
Resposta da hmv (UK) - Blackpool
Hi Frank
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered this item as a Xmas gift and…
Ordered this item as a Xmas gift and the delivery was extremely quick! Staff in the Blackpool branch were very polite and helpful.
16 de dezembro de 2023
Resposta da hmv (UK) - Blackpool
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Enjoyable,hassle free experience
The assistant was polite, cheerful and very helpful. The items I required were on the upper floor , to save me using the lift, I have mobility problems, she, Louise,went upstairs and brought me a selection to choose from.
16 de dezembro de 2023
Resposta da hmv (UK) - Blackpool
Hi GWEN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent transaction
Excellent transaction. Good selection of anime and other genres. Fast delivery and very well packaged. Nice and smooth no hassle like some other services.
7 de dezembro de 2023
Resposta da hmv (UK) - Blackpool
Hi Dean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV had all the CD's I needed
HMV had all the CD's I needed, at a good price and delivery was fast
6 de dezembro de 2023
Resposta da hmv (UK) - Blackpool
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I'm still waiting for my delivery
29 de novembro de 2023
Resposta da hmv (UK) - Blackpool
Hi Ian
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.