Nick helped me check out some records that weren’t in stock, to see when they will be in stock, and which locations have copies. He also helped with ordering one of the albums I was looking for, and I... Ver mais
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Localização
Alterar localizaçãoUnit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ Blackpool, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
CD arrived on time n played perfectly the first 2 tmes. The next day it wouldn't play at all, even though other CDs played perfectly tried it again n just got tweeting noises so took it to your Black... Ver mais
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Shopped at your Blackpool store. I really miss your stores as I like to browse. I like to try new music and have an eclectic taste. I do find random searches online unhelpful and often unsuccessful un... Ver mais
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Really nice to go shopping again ! Great store in Blackpool, super friendly, very helpful team, it's a treat, also have found items in store cheaper than eBay 'used' (and current, not old). Really enj... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Blackpool
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ, Blackpool, Reino Unido
4,7
Excelente
207 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
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Always helpful in store
Always helpful in store. If they don’t have an item in they will order it for you. Excellent customer service.
25 de novembro de 2023
Resposta da hmv (UK) - Blackpool
Hi STEPHANIE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service and very quick…
Excellent service and very quick delivery I would recommend the hmv
22 de novembro de 2023
Resposta da hmv (UK) - Blackpool
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Terrible service from start to finish…
Terrible service from start to finish staff not helpful at all will not be returning
23 de novembro de 2023
Resposta da hmv (UK) - Blackpool
Hi Irene,
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
The staff at my local HMV are so…helpful, informative and polite
The staff at my local HMV are so helpful, informative and polite, also our new HMV store is well laid out with goods easy to find and well priced in most things, I'm big in collecting Marvel and DC figures, Graphic Novels and Blu-rays and would love to see more on sale products in the store instead of relying on the online shop, I like to see what I'm buying for quality in the way of figures and books, but over all I'm very happy with my HMV it's my favourite store.
20 de novembro de 2023
Resposta da hmv (UK) - Blackpool
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Blackpool
Hi Martin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Order came very fast and was polite to…
Order came very fast and was polite to do my order as wanted corpse bride funko pop
19 de novembro de 2023
Resposta da hmv (UK) - Blackpool
Hi Kelleigh
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Went to collect pre order fast and…
Went to collect pre order fast and efficient service by new employee and his mentor. Well done .
14 de novembro de 2023
Resposta da hmv (UK) - Blackpool
Hi Friend
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
So easy too use and very happy with…
So easy too use and very happy with staff member that helped me get the Blu ray I've been looking for the past 18 month thanks
14 de novembro de 2023
Resposta da hmv (UK) - Blackpool
Hi Ray
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very satisfied
The two staff members i spoke to helpful and friendly i purchased two dad's one had to be posted to my home address in edinburgh it arrived about two days after arrived home so with done to the staff of hmv blackpool
10 de novembro de 2023
Resposta da hmv (UK) - Blackpool
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The sales assistants were very helpful…
The sales assistants were very helpful and new their jobs
10 de novembro de 2023
Resposta da hmv (UK) - Blackpool
Hello Wendy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV in store order
Came on time in good condition sales representative was very friendly and efficient.
8 de novembro de 2023
Resposta da hmv (UK) - Blackpool
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Brilliant 👍
2 de novembro de 2023
Resposta da hmv (UK) - Blackpool
Hi Michelle,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
i ordered rolling stones hackney…
i ordered rolling stones hackney diamonds while still living in sheffield but due to forward delivery i knew i,d be living in blackpool by due date.i collected at blackpool branch no probs,if only other co,s could be as efficient!!
24 de outubro de 2023
Resposta da hmv (UK) - Blackpool
Hi Keith
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Blackpool
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The service was very efficient and very quick to…
The service was very efficient and quite quick to and the staff were very pleasant and helpful to
1 de outubro de 2023
Resposta da hmv (UK) - Blackpool
Hi Lorna
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
That the staff know what they're talking about and you can pick their brains information about products. Very important
I like the new shop. The new layout, the staff are friendly and knowledgeable
15 de setembro de 2023
Resposta da hmv (UK) - Blackpool
Hi DAVID
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent service and goods arrived on…
Excellent service and goods arrived on time
3 de setembro de 2023
Resposta da hmv (UK) - Blackpool
Hi Wayne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Blackpool
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very efficient in store & very fast…
Very efficient in store & very fast with the order & collection
26 de agosto de 2023
Resposta da hmv (UK) - Blackpool
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff unhelpful
Staff unhelpful. Lady with glasses and reddish hair rude and unprofessional
26 de agosto de 2023
Resposta da hmv (UK) - Blackpool
Hi M. Marple
We're sorry to hear that you've had a negative experience at one of our stores. So that we can formally investigate this, please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
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