The staff are really amazing people they help u when u need them to look for something that u want or will get . They understand special needs hmv is a great shop to feel relaxed I love it at this... Ver mais
A empresa respondeu
Localização
Alterar localização5/6 The Avenue, Commercial Road, BH2 5RP Bournemouth, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
The gentleman was very helpful when I asked some questions he gave me great advice with new films coming out
A empresa respondeu
The reason why I rate it 4 stars is that I am a funko pop collector and I am a big fan of xxxtentaction and they have little amount of CDs that are sung by him. And I think you should put a few more... Ver mais
A empresa respondeu
Ordered a CD - arrived within 2 days in good condition, faster than they advertised. Staff was very helpful and super friendly throughout, nothing to complain about.
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Bournemouth
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
5/6 The Avenue, Commercial Road, BH2 5RP, Bournemouth, Reino Unido
4,6
Excelente
147 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to order in to store
Easy to order in to store. Friendly and helpful staff. Delivered on time.
16 de dezembro de 2025
Resposta da hmv (UK) - Bournemouth
Hi Alistair
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Product were exactly described and well…
Product were exactly described and well worth the money
13 de dezembro de 2025
Resposta da hmv (UK) - Bournemouth
Hi MR
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Arrived on day expected
Arrived on day expected. Packaging was strong so well protected
14 de dezembro de 2025
Resposta da hmv (UK) - Bournemouth
Hi Sharon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Bournemouth
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Guy in store helpful and then ordered…
Guy in store helpful and then ordered online
7 de dezembro de 2025
Resposta da hmv (UK) - Bournemouth
Hi Jane
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good good service customer service very…
Very good customer service very helpful and friendly staff.
26 de novembro de 2025
Resposta da hmv (UK) - Bournemouth
Hello Miss
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quick delivery and even got early…
Quick delivery and even got early access to the new album
25 de novembro de 2025
Resposta da hmv (UK) - Bournemouth
Hi Keira,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Late.......
13 de novembro de 2025
Resposta da hmv (UK) - Bournemouth
Hi Customer
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Great service
Great service, easy to place order and my order was delivered within a few days
8 de novembro de 2025
Resposta da hmv (UK) - Bournemouth
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Its so much easier to go to my local…
Its so much easier to go to my local HMV, to pick up my parcel
30 de outubro de 2025
Resposta da hmv (UK) - Bournemouth
Hi Alexander
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Resposta da hmv (UK) - Bournemouth
Hello Pauline,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Cheers!
HMV Customer Service Team
Always good experience with hmv
Always good experience with hmv. Speedy delivery and well packed
17 de outubro de 2025
Resposta da hmv (UK) - Bournemouth
Hello Dave,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Cheerio!
records from you guys…
Can still get records from you guys which of course is great
2 de outubro de 2025
Resposta da hmv (UK) - Bournemouth
Hello Nathan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Bournemouth
Hello Richard
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
The vinyl LP ordered arrived promptly…
The vinyl LP ordered arrived promptly and in mint condition. Good to see HMV take care to protect delicate vinyl albums with exemplary postage protection
20 de setembro de 2025
Resposta da hmv (UK) - Bournemouth
Hi Lee
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service
Great customer service, very friendly and so helpful,a pleasure shopping there.
6 de setembro de 2025
Resposta da hmv (UK) - Bournemouth
Hello Stephen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
My local HMV- Great service
After mistakenly ordering one record in the 3 for £66 online incorrectly the Bournemouth HMV staff were able to swap out the record for one they had in stock without having to return the whole order. I’m always happy to shop there!
8 de fevereiro de 2025
Resposta da hmv (UK) - Bournemouth
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Bournemouth
Hello Susan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Bournemouth
Hi Ralph
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service and prompt communications…
Good service and prompt communications regarding delivery of orders
25 de julho de 2025
Resposta da hmv (UK) - Bournemouth
Hi Matthew
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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