Very good service when i ordered in store and was kept up to date with emails until my order arrived which was within one week fantastic service will always use this service again well done
A empresa respondeu
Localização
Alterar localizaçãoUnit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG Brighton, GB
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Leia as opiniões dos outros
Click and Collect order arrived in my local HMV very quickly, and the sales assistant was very friendly.
A empresa respondeu
The staff were extremely helpful in assisting with my purchase of the CD. As I could not find what I wanted in the store they researched this item on line for me. They advised me that I would be notif... Ver mais
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Ordered a record to pick up in store. Record was damaged. Ordered a new one online. Also arrived damaged. Store ordered again. The exact same damaged record was sent again. Staff in branch apologetic... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Brighton
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG, Brighton, Reino Unido
4,8
Excelente
328 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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I wanted a particular t shirt for my…
I wanted a particular t shirt for my granddaughters birthday but the Brighton store (where I was on holiday) didn't have the size so the member of staff arranged for one to be delivered free of charge to the Bradford store for me to collect on my return home, excellent customer service from all concerned, thank you and my granddaughter loves her Stranger Things t shirt.
27 de junho de 2026
Resposta da hmv (UK) - Brighton
Hi Sue,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear that your granddaughter loves her Stranger Things t-shirt.
Hope to see you again soon :-)
Swift delivery, great Customer Service
Click and Collect order arrived in my local HMV very quickly, and the sales assistant was very friendly.
25 de junho de 2026
Resposta da hmv (UK) - Brighton
Hi Jim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service as usual
Great service as usual. I believe the item offered great value for money
26 de junho de 2026
Resposta da hmv (UK) - Brighton
Hello Robert
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very good service when i ordered in…
Very good service when i ordered in store and was kept up to date with emails until my order arrived which was within one week fantastic service will always use this service again well done
27 de junho de 2026
Resposta da hmv (UK) - Brighton
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was told of a release date for a DVD
I was told of a release date for a DVD, I thought I would have to wait a day or two for process, but no, I received a pick up message for the same day.
Brilliant
19 de junho de 2026
Resposta da hmv (UK) - Brighton
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pre-order from HMV!
I placed a pre-order and collected in store. Arrived on time, as expected. Seamless transaction!
10 de junho de 2026
Resposta da hmv (UK) - Brighton
Hello Neil
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff were extremely helpful in…
The staff were extremely helpful in assisting with my purchase of the CD. As I could not find what I wanted in the store they researched this item on line for me. They advised me that I would be notified when it was going to be despatched and then when I could collect from the store which is exactly what transpired
28 de maio de 2026
Resposta da hmv (UK) - Brighton
Hi Elaine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly helpful staff who are great at…
Friendly helpful staff who are great at their job
8 de maio de 2026
Resposta da hmv (UK) - Brighton
Hi roger
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Brighton
Hello Gary
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Back To Jungle Vol. 2
The order of the album I bought got to the store the next day super fast delivery and the staff at the HMV I went into in Brighton are so friendly and helpful
4 de maio de 2026
Resposta da hmv (UK) - Brighton
Hi ROBERT
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff
16 de abril de 2026
Resposta da hmv (UK) - Brighton
Hi Dave
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Brighton
Hi KP
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Brighton
Hi Justin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent service and Kelly at the till…
Excellent service and Kelly at the till was really helpful
2 de abril de 2026
Resposta da hmv (UK) - Brighton
Hello Chris
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Brighton store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Order was ready to collect on date…
Order was ready to collect on date advised. Item quickly located and given to me by staff member. Item was in excellent condition.
19 de março de 2026
Resposta da hmv (UK) - Brighton
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Brighton
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good range of Blu-ray collectors…
Good range of Blu-ray collectors editions, and knowledgeable and helpful staff. I go into the Brighton HMV shop quite regularly to see what's new.
24 de março de 2026
Resposta da hmv (UK) - Brighton
Hi Brian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I use the click and collect srrt
Great website full of great prices All type's of toys anama dvd CD LP from around the world
22 de março de 2026
Resposta da hmv (UK) - Brighton
Hello Stephen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
friendly staff
friendly staff. Good service. Sent DVD on promptly, keeping me informed of any delays
17 de março de 2026
Resposta da hmv (UK) - Brighton
Hello Lucy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good service although the Post office…
Good service although the Post office took a little long to deliver, 4 days, that was not HMV fault
17 de março de 2026
Resposta da hmv (UK) - Brighton
Hi keiron,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
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