Helpfulness, polite and l felt l was being treated in manner that showed kindness towards me. As Andy took my order. He also took the time out to explain every thing including how the ordering system... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG Brighton, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
My DVD purchase could not have been better, but on collection at the Brighton store, I wanted to browse the World Cinema DVD section only to discover it has been discontinued. All the DVDs are lumped... Ver mais
A empresa respondeu
The staff were extremely helpful in assisting with my purchase of the CD. As I could not find what I wanted in the store they researched this item on line for me. They advised me that I would be notif... Ver mais
A empresa respondeu
The sales person personally knew the product and used it for a dissertation for their film degree.i find the staff at HMV Brighton always to be knowledgeable and approachable. I am a frontier worker... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Brighton
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG, Brighton, Reino Unido
4,8
Excelente
331 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great store and staff 🙂
24 de novembro de 2024
Resposta da hmv (UK) - Brighton
Hi Ant,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Brighton
Hi Jackie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Brighton
Hi Frank
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Brighton
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent customer service & extremely…
Excellent customer service & extremely professional helpful staff.
2 de novembro de 2024
Resposta da hmv (UK) - Brighton
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful with finding kpop albums
Helpful with finding kpop albums. Needs more varied albums
4 de novembro de 2024
Resposta da hmv (UK) - Brighton
Hello,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
We look forward to proving you with more varied albums soon!
Don't pre-order!
I won't pre-order music again from HMV. My CD arrived in store for collection the day after the national release so I could have just walked into the store and bought it the day before!
30 de outubro de 2024
Resposta da hmv (UK) - Brighton
Hello,
Thank you for your feedback.
We are sorry to hear that this arrived later than expected. Whilst we do aim for new release items to arrive for the release date there can be unforeseen factors which cause delay but we will always do our utmost to make you aware of this. Thank you for your patience and we hope you enjoy your purchase.
Resposta da hmv (UK) - Brighton
Hi Phil,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic quick service using Click & Collect.
Fantastic quick service from ordering in store as Click & Collect notification via email. Would recommend. Cheers
20 de outubro de 2024
Resposta da hmv (UK) - Brighton
Hi Clifford
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Brighton
Hello Emma
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Always well treated
Always well treated, offers for 4K and Blu-ray are great but unfortunately there is a bit too much junk/ toys / funky merch for kids that has reduced the selection in-store
16 de outubro de 2024
Resposta da hmv (UK) - Brighton
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Brighton
Hi Trevor,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The man behind counter took my name…
The man behind counter took my name then had to really look for the record I ordered click and collect, he was really patient did not try to fob me off, he was polite and asked my name again and then produced the record A1c5 stars
11 de outubro de 2024
Resposta da hmv (UK) - Brighton
Hi Oliver
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
His Bobness on time!
Came on day of release. Nicely packed and no gripes at all!
26 de setembro de 2024
Resposta da hmv (UK) - Brighton
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick delivery to store and easy pick-up
Quick delivery to store and easy pick-up
21 de setembro de 2024
Resposta da hmv (UK) - Brighton
Hi Penny
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Brighton
Hi Cherise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Brighton
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Brighton
Hi Colin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The gentleman who served me was very…
The gentleman who served me was very quickly check my request in the computer and found what I want and explain to me that he can order the film I asked for because is not in the shop stock. And he explain to me everything in good manners and he said any think else I can help you with
Then he said have nice day and see you soon. I was impressed.
27 de agosto de 2024
Resposta da hmv (UK) - Brighton
Hi Eissa
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Brighton store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Resposta da hmv (UK) - Brighton
Hi Emma-Jayne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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