Shop assistant was very helpful, polite & respectfull. Assisted me with a new order I wanted to place & dealt with the order I was collecting efficiently & quickly. Excellent series provided
A empresa respondeu
Localização
Alterar localizaçãoUnit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
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Leia as opiniões dos outros
Again I have ordered online and used the click and collect service and been very happy with the service I've received. The package was delivered in pristine condition just as if I had brought it from... Ver mais
A empresa respondeu
Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... Ver mais
A empresa respondeu
Our granddaughter requested a limited edition vinyl album, but online it was not available. Went into HMV in Bromley, asked the fella behind the counter for this specific album and within 5 minutes... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Bromley
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, Reino Unido
4,7
Excelente
287 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da hmv (UK) - Bromley
Hi Michele
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Another site let me down on a Christmas…
Another site let me down on a Christmas present for my Niece, on the off chance I looked on HMV and they had the album I was looking for. So near to Christmas they sent me the record in time and now they will be the first place I look
30 de dezembro de 2024
Resposta da hmv (UK) - Bromley
Hi Joanne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Bromley
Hi PATRICK
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I ordered 2 4K blu ray for a great deal…
I ordered 2 4K blu ray for a great deal and they were delivered. Full marks.
I also bought in store and had to exchange twice as unwanted gifts. Staff were really friendly and helpful.
27 de dezembro de 2024
Resposta da hmv (UK) - Bromley
Hello Sam
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Bromley
Hello STEVE
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Shop assistant was so pleasant
Shop assistant was so pleasant, very helpful and informative
28 de dezembro de 2024
Resposta da hmv (UK) - Bromley
Hello Margaret
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order on line done collect in…
Easy to order on line done collect in store very easy
27 de dezembro de 2024
Resposta da hmv (UK) - Bromley
Hi debbie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The customer service
The customer service.
I couldn't find the items I was looking for but the sale assistant came over to me and said as it was not in store he could order it for me and I could collect it from store or have it delivered to my home as I dont do online shopping I was very pleased he do this for me and get it for me so soon.
I did go into the store to collect it as it's so good to browse around in there.
It was the bromley store and I will be going back soon as it's very well stocked and well laid out.
20 de dezembro de 2024
Resposta da hmv (UK) - Bromley
Hello Peter
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff is very nice and very helpful and…
Staff is very nice and very helpful and very friendly.
20 de dezembro de 2024
Resposta da hmv (UK) - Bromley
Hi Marcus
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
lady who survived me was super…
The lady who survived me was super helpful and made my experience in HMV fantastic.
17 de dezembro de 2024
Resposta da hmv (UK) - Bromley
Hi Michelle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Bromley
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast service no waiting
Fast service no waiting
Parcel found asap
On line ordering was easy
Messaged when item was ready to collect
Would use the service again
9 de dezembro de 2024
Resposta da hmv (UK) - Bromley
Hi Mary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
DVD ordered to collect in store
Cam who ordered for me in the Bromley Store made the process easy. The order was easy to collect from the store and arrived within the time stated. Staff were friendly and knowledgeable.
9 de dezembro de 2024
Resposta da hmv (UK) - Bromley
Hi Tina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff in hmv are always so nice and…
The staff in hmv are always so nice and helpful makes the experience very easy and enjoyable.
2 de dezembro de 2024
Resposta da hmv (UK) - Bromley
Hi Alice
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good Efficient Service
Good Efficient Service. Order made and delivered on time with ease. Would recommend
20 de novembro de 2024
Resposta da hmv (UK) - Bromley
Hi Gillian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and knowledgeable staff
20 de novembro de 2024
Resposta da hmv (UK) - Bromley
Hi East
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff were super helpful
Staff were super helpful in ordering both out of stock item and pre order item and then both were available for collection at the same time.
18 de novembro de 2024
Resposta da hmv (UK) - Bromley
Hi Rachel
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It's handy to collect when it suits me.
It's handy to have the option to collect from local store for free. Better would be if when ordering we were told that item was available in stock at the local store.
11 de novembro de 2024
Resposta da hmv (UK) - Bromley
Hi customer,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Bromley
Hi Fred,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Bromley
Hello Mike,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
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