Although the store did not have the DVD required, the assistant in the store was very helpful in purchasing it on line in the store and having it posted to me.
A empresa respondeu
Localização
Alterar localização41 Queen Street, CF10 2AS Cardiff, GB
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Leia as opiniões dos outros
Firstly when I entered the Cardiff store and asked an assistant for help she was not interested at all and sent me away. So I headed upstairs where the staff were so helpful and knew their stuff. I... Ver mais
A empresa respondeu
Always get fantastic service in the Cardiff store, spoken many times with the same man, think his name is Keiron, the go to person for 4k bluray as staff say. Always recognise me when in and that g... Ver mais
A empresa respondeu
Highly recommend HMV for Brilliant and knowledgeable sales tech. They recommended and sorted my new music system which I am thoroughly enjoying. Just want to say a big thanks👏👏
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Cardiff
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
41 Queen Street, CF10 2AS, Cardiff, Reino Unido
4,6
Excelente
424 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
HMV review
I had a really good experience with shopping at HMV the staff was really friendly and made my shopping experience really good, I willl defiantly shop there again and recommend someone to the store
6 de dezembro de 2025
Resposta da hmv (UK) - Cardiff
Hi Luke
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Cardiff
Hi Catmum
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great delivery and good bargains.
Great delivery and good bargains.
Good communication.Keeps one informed of latest releases
3 de dezembro de 2025
Resposta da hmv (UK) - Cardiff
Hi George
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I live in.Cheshire i was in a shop in…
I live in.Cheshire i was in a shop in Cardiff they were very helpful didn't have the L,p in shop so they ordered it from their distributor and all sorted out with in 3 days posted to me in Cheshire the staff was really helpful and polite
2 de dezembro de 2025
Resposta da hmv (UK) - Cardiff
Hi PHILIP
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Cardiff
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order and quick to arrive.🙂
3 de dezembro de 2025
Resposta da hmv (UK) - Cardiff
Hi Linda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy online ordering and prompt…
Easy online ordering and prompt delivery.
Prices were good too!
2 de dezembro de 2025
Resposta da hmv (UK) - Cardiff
Hi Gail
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Cardiff
Hi Miss Donna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff member in store was amazing help
Staff member in store was amazing help.
Found the titles on line and helped to arrange the order delivery to the house.
24 de novembro de 2025
Resposta da hmv (UK) - Cardiff
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your staff in Cardiff were very professional.
Your staff in Cardiff were very efficient and pleasant. The delivery arrived in perfect condition, and -as a self-described technophobe- I'll definitely be initiating more orders of this kind in the future.
17 de novembro de 2025
Resposta da hmv (UK) - Cardiff
Hello Andrew
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Myself and my daughter attended the…
Myself and my daughter attended the meet at greet yesterday queued for over 2 hours which was expected but then once they let people in the shop it was a free for all and the staff did not ensure that people went in, in the positions they have queued in for hours which was unfair
18 de novembro de 2025
Resposta da hmv (UK) - Cardiff
Hello Danielle
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
amazing time just a shame i couldnt use…
amazing time just a shame i couldnt use the toilet as inwas disabeld with a toilet pass
18 de novembro de 2025
Resposta da hmv (UK) - Cardiff
Hi Nigel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The event was 1 hour late standing…
The event was 1 hour late standing outside for 2 hours in the cold and ps in writing this at 5:25 and still not gone in yet supposed to go in at 6 we will see 😤
18 de novembro de 2025
Resposta da hmv (UK) - Cardiff
Hello Mick
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Resposta da hmv (UK) - Cardiff
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV had what I was looking for, and the postage was fast, they were very helpful.
All the staff was friendly, and very helpful.
7 de novembro de 2025
Resposta da hmv (UK) - Cardiff
Hi Gavin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Cardiff
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Cardiff - click & collect
Ordered click & collect from Cardiff. Staff in the store very friendly, helpful & service with a smile.
5 de novembro de 2025
Resposta da hmv (UK) - Cardiff
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a CD which arrived real…
I ordered a CD which arrived real quick. I collected it from the always friendly & really helpful staff at HMV Cardiff. A great store with the best people. Well recommended.
4 de novembro de 2025
Resposta da hmv (UK) - Cardiff
Hello Sean
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great delivery service to store👍👍
30 de outubro de 2025
Resposta da hmv (UK) - Cardiff
Hello Ainsley,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
the staff were help full and polite
16 de outubro de 2025
Resposta da hmv (UK) - Cardiff
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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