Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... Ver mais
A empresa respondeu
Localização
Alterar localização71 / 77 Murraygate, DD1 2EA Dundee, GB
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Leia as opiniões dos outros
The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... Ver mais
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The member of staff was very helpful when I went in to order 2 dvds I've ordered a few dvds now from HMV & had NO problems with the ordering or the staff. There is just one thing which is a bug bear o... Ver mais
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The whole experience of being in the shop, from browsing everything to purchasing and taking home, was excellent. They have such an excellent range available from collectibles to niche cult related it... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Dundee
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
71 / 77 Murraygate, DD1 2EA, Dundee, Reino Unido
4,8
Excelente
246 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
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Resposta da hmv (UK) - Dundee
Hi Alan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff very helpful
21 de maio de 2025
Resposta da hmv (UK) - Dundee
Hello Phyllis
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Click and collect is handy and the…
Click and collect is handy and the staff at dundee branch are great 👌🏻
20 de maio de 2025
Resposta da hmv (UK) - Dundee
Hi Duncan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Not such a bargain …
3 times I had to return a faulty vinyl record each one skipping in the exact same place. My "bargain" 3 for £66 has ended costing me £5 in phone calls and £9 in parking fees so not really a bargain after all. Note of warning to anyone calling HMV. They do state its 7 pence a minute but what they don't tell you is there's an access fee of £2.50 first 😡
18 de maio de 2025
Resposta da hmv (UK) - Dundee
Hi Mark
Thanks for leaving us a review. Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Wonderful staff at Dundee HMV
The staff are always very helpful polite and friendly.They are always willing to help their customers and will go the extra mile and provide excellent customer service
10 de março de 2025
Resposta da hmv (UK) - Dundee
Hi fiona
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent for ordering and pick-up
The title says it all. I use this branch all the time and they've never let me down with service or selection.
10 de maio de 2025
Resposta da hmv (UK) - Dundee
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good people work here.
Friendly and informed staff who don't do high-pressure salesmanship, make sure you know exactly what you're buying, and will take as much time as is needed to help you get what you're looking for.
2 de abril de 2025
Resposta da hmv (UK) - Dundee
Hi George
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great knowledge of products
Great knowledge of products from the staff. I bought my new Record player and was delighted when I got it unpacked and set up. It was fabulous. Thank you hmv.
7 de abril de 2025
Resposta da hmv (UK) - Dundee
Hi Doug
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy in-store ordering from very…
Easy in-store ordering from very courteous nd helpful member of staff., emails on delivery progress kept me in touch.
8 de abril de 2025
Resposta da hmv (UK) - Dundee
Hello Roderick
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Resposta da hmv (UK) - Dundee
Hi Donald
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Dundee
Hi Deborah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast Delivery to Dundee HMV
Very quick delivery of instore order to Dundee HMV. Good communication when it was ready to collect. Great shop and process.
21 de março de 2025
Resposta da hmv (UK) - Dundee
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Item arrived quickly and was exactly as…
Item arrived quickly and was exactly as described. Well packaged and well priced.
22 de março de 2025
Resposta da hmv (UK) - Dundee
Hi Karina
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The member of staff was very helpful…
The member of staff was very helpful when I went in to order 2 dvds I've ordered a few dvds now from HMV & had NO problems with the ordering or the staff. There is just one thing which is a bug bear of mine that is I'm 62 & the so called music is god awful & too loud other than that great shop fantastic staff..
13 de março de 2025
Resposta da hmv (UK) - Dundee
Hi ROBINA
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Propmpt friendly service
Good price. Prompt and efficient delivery. Friendly helpful assistant.
5 de março de 2025
Resposta da hmv (UK) - Dundee
Hi Customer
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great service and great value
Great service and great value. Staff member in store was very friendly and helpful.
7 de março de 2025
Resposta da hmv (UK) - Dundee
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great Customer Service
Laura was very helpful checking if dvd was in stock then ordered it into shop and was very quick and efficient processing my other purchases.
1 de março de 2025
Resposta da hmv (UK) - Dundee
Hello Roy
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
CD collection
Really enjoy shopping at hmv
If I need help staff are always ready to help
3 de março de 2025
Resposta da hmv (UK) - Dundee
Hello Chris
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Insufficient information at time of…
Insufficient information at time of purchase.Item had inbuilt bluetooth speakers,but we wanted to have additional ones,unfortunately the ones we had purchased from a other retailer were not suitable,On checking on your site it advised to purchase speakers that matched with the product,we weren't aware of this,had we been advised at purchase this situation could have been avoided.
18 de fevereiro de 2025
Resposta da hmv (UK) - Dundee
Hi David
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Really good like always no problem at…
Really good like always no problem at all
16 de fevereiro de 2025
Resposta da hmv (UK) - Dundee
Hi Victoria
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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