Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... Ver mais
A empresa respondeu
Localização
Alterar localização71 / 77 Murraygate, DD1 2EA Dundee, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Great service Cd arrived in store two days earlier than expected. Staff were excellent disc was ready waiting for me and they were very friendly.
A empresa respondeu
The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... Ver mais
A empresa respondeu
The member of staff was very helpful when I went in to order 2 dvds I've ordered a few dvds now from HMV & had NO problems with the ordering or the staff. There is just one thing which is a bug bear o... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Dundee
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
71 / 77 Murraygate, DD1 2EA, Dundee, Reino Unido
4,8
Excelente
240 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Wasn't to long for delivery very…
Wasn't to long for delivery very pleased either urchase
6 de maio de 2024
Resposta da hmv (UK) - Dundee
Hi Nicola
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Dundee
Hi
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Straightforward placing an order…
Straightforward placing an order in-store and the product arrived bang on time.
25 de abril de 2024
Resposta da hmv (UK) - Dundee
Hi Nat
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service nothing was too much
Great service nothing was too much. Many thanks.
27 de abril de 2024
Resposta da hmv (UK) - Dundee
Hi Mrs
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
the best
amazing!! i loved the service and the staff and the online order service x
28 de abril de 2024
Resposta da hmv (UK) - Dundee
Hi maxi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
i got a very nice person that served me
24 de abril de 2024
Resposta da hmv (UK) - Dundee
Hi Gladys
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good customer service quickly delivered…
Good customer service quickly delivered to my address
22 de abril de 2024
Resposta da hmv (UK) - Dundee
Hi Craig
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Wrong Item
Wrong Item was sent but thankfully I returned to the Dundee store and the manageress was able to fix the mix up and I got two more of said item from the shelves, the intial cashier Tom was very helpful regardless of the mix up dont think he could hear me on account of the music
21 de abril de 2024
Resposta da hmv (UK) - Dundee
Hi Lewis
Thank you for taking the time to leave us a review. We are sorry to hear about the issue with your order and will do our best to earn that last star from you next time ;-)
Have a great day!
Resposta da hmv (UK) - Dundee
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Dundee
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff made it easy for me to…
Helpful staff made it easy for me to order and collect my purchase
5 de abril de 2024
Resposta da hmv (UK) - Dundee
Hi DPR
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I had an amazing customer service in…
I had an amazing customer service in the shop in Dundee.
4 de abril de 2024
Resposta da hmv (UK) - Dundee
Hi Aline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Getting past the Cookies option is…
Getting past the Cookies option is awkward, otherwise OK.
31 de março de 2024
Resposta da hmv (UK) - Dundee
Hello,
Thanks for your review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Dundee
Hi Scott
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Dundee
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My new Cd
Great service, kept me up to date with delivery when it was getting dispatched. Really good.
19 de março de 2024
Resposta da hmv (UK) - Dundee
Hi Julie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dundee store staff very helpful and…
Dundee store staff very helpful and great choice of music ,films and merchandise
12 de março de 2024
Resposta da hmv (UK) - Dundee
Hi Oliver
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Really helpful as always I really think…
Really helpful as always I really think Hmv in dundee go the extra mile for to help you
13 de março de 2024
Resposta da hmv (UK) - Dundee
Hi Derek
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
So easy to order and the guy was great.
27 de fevereiro de 2024
Resposta da hmv (UK) - Dundee
Hi Betsy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Received my purchase earlier than…
Received my purchase earlier than expected
24 de fevereiro de 2024
Resposta da hmv (UK) - Dundee
Hi Alex
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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