Helpful staff in control of all they do without being pushy. Never not knowing what you are referring to in order to locate if a DVD is available for you to order.
A empresa respondeu
Localização
Alterar localização84a Princes St, EH2 2ER Edinburgh, GB
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Leia as opiniões dos outros
There is very friendly man who helped me to order a DVD before we left Edinburgh. He managed to make this happen for me. And I truly appreciate his efforts and kindness.
A empresa respondeu
I didn't have to wait to be served. The staff had to do an internet search to respond to my query which was done quickly and efficiently. The order made, it was dealt with promptly and I was informed... Ver mais
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I could order the item I wanted in store to be collected at a later date at a good price,and the person serving me was very helpful. I don't appreciate however always being asked after purchases to fi... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Edinburgh Princes Street
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
84a Princes St, EH2 2ER, Edinburgh, Reino Unido
4,7
Excelente
307 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Helpful staff in control of all they do…
Helpful staff in control of all they do without being pushy. Never not knowing what you are referring to in order to locate if a DVD is available for you to order.
27 de agosto de 2026
Resposta da hmv (UK) - Edinburgh Princes Street
Hello AUDREY
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Edinburgh Princes Street
Hi AM
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Edinburgh Princes Street
Hi George
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly staff
There is very friendly man who helped me to order a DVD before we left Edinburgh. He managed to make this happen for me. And I truly appreciate his efforts and kindness.
17 de agosto de 2026
Resposta da hmv (UK) - Edinburgh Princes Street
Hi Mieke
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order from and quick delivery…
Easy to order from and quick delivery to store
13 de agosto de 2026
Resposta da hmv (UK) - Edinburgh Princes Street
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick clear service
Online order arrived damaged in post, a replacement was organised quickly and efficiently
9 de agosto de 2026
Resposta da hmv (UK) - Edinburgh Princes Street
Hello Scott
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Edinburgh Princes Street
Hi Xander
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The DVDs I asked for were not in stock…
The DVDs I asked for were not in stock in store. They were quickly ordered and brought in in three days. Everyone knew what they were doing and were very helpful.
3 de agosto de 2026
Resposta da hmv (UK) - Edinburgh Princes Street
Hi Dilek
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordering up a dvd
I didn't have to wait to be served. The staff had to do an internet search to respond to my query which was done quickly and efficiently. The order made, it was dealt with promptly and I was informed when the item was ready to collect. A smooth, straightforward process, appreciated by the customer.
31 de julho de 2026
Resposta da hmv (UK) - Edinburgh Princes Street
Hello Archie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I've used hmv for 40years buying cds
I've used hmv for 40years buying cds, vinyls and DVDs ,videos won't shop anywhere else
18 de julho de 2026
Resposta da hmv (UK) - Edinburgh Princes Street
Hi Angela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
alway good shopping experience
I apreciate how well organized your shops are. You sell good Quality Items and I enjoy shopping at your Stores or Online.
I collect Movies and Books. great!!
12 de julho de 2026
Resposta da hmv (UK) - Edinburgh Princes Street
Hi henk
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My order
It was alright but my cd came cracked my dvd was fine though.However they did both work luckily.
14 de julho de 2026
Resposta da hmv (UK) - Edinburgh Princes Street
Hi Layla
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Resposta da hmv (UK) - Edinburgh Princes Street
Hi Lynne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They were trusting enough to get in the…
They were trusting enough to get in the item that I was looking for in reasonable time and efficiently let me know when my order had arrived in store to collect
3 de julho de 2026
Resposta da hmv (UK) - Edinburgh Princes Street
Hello Elizabeth
Thanks for taking the time to leave us a review!
We hope to earn those last stars from you soon ;-)
A great shop
A great shop with loads of great products and staff are always happy to help
28 de junho de 2026
Opinião espontânea
Resposta da hmv (UK) - Edinburgh Princes Street
Hi Layla
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Edinburgh Princes St store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Your staff are very helpful as i am disabled
I am disbled and your staff are really helpful
3 de julho de 2026
Resposta da hmv (UK) - Edinburgh Princes Street
Hi ChatWithTechSupport
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great store
Great store. Love the range and staff very happy to help.
29 de junho de 2026
Opinião espontânea
Resposta da hmv (UK) - Edinburgh Princes Street
Hi Simon
Thanks for your review. We love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Always works for me.
I've never had any problems buying from HMV online or in shop. Prices are normally pretty good and I can normally get what I'm looking for. Just keep doing what you do as you have it running great!
25 de junho de 2026
Resposta da hmv (UK) - Edinburgh Princes Street
Hi James,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
They let me know my dvd was going to be…
They let me know my dvd was going to be delaid on its release date, I eventually got it a week ago.
19 de junho de 2026
Resposta da hmv (UK) - Edinburgh Princes Street
Hello Mr Kelly,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Edinburgh Princes Street
Hi patricia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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