I always use HMV when I want music or DVDs, I am happy to order anything that is not in store, it arrived quickly and happy with my purchase.
A empresa respondeu
Localização
Alterar localizaçãoSU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE Exeter, GB
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Leia as opiniões dos outros
I had missed out on a new album release in my local store, so the staff member I spoke to suggested I order it online with him & have it delivered to my home. The order was processed, sent & deliver... Ver mais
A empresa respondeu
Great service, knowledgeable customer service. The person who helped us was efficient and helpful. We ordered the DVD we were looking for and it turned up quickly. Hopefully all the packaging is recyc... Ver mais
A empresa respondeu
The manager at the Exeter office had explained that we had just missed out on the last Marley model deck by a couple of hours, but assured us we would be able to have one within a few days and he was... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Exeter
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
SU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE, Exeter, Reino Unido
4,7
Excelente
354 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly helpful staff
Friendly helpful staff. Fast delivery and item packaged securely and well.
26 de maio de 2025
Resposta da hmv (UK) - Exeter
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Keep it civil and friendly
The staff were nice when I asked for help. I was able to get the CD's that I wanted, when where not in the shop where I was. I was able to get them sent to my house.
22 de maio de 2025
Resposta da hmv (UK) - Exeter
Hi Will
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect and in store buys!Absolutely brilliant service again from…
Absolutely brilliant service again from HMV. Quick delivery and reasonable price. Staff polite and can’t do enough to help.
I hope we never lose our HMV stores on the high street!
18 de maio de 2025
Resposta da hmv (UK) - Exeter
Hi Diana
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff helpful dealing with CD order
11 de maio de 2025
Resposta da hmv (UK) - Exeter
Hello Tim
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Exeter
Hi Paivi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Exeter
Hi Mrs
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fantastic service
Fantastic service, HMV kept me informed from the day I placed my DVD order for Willow in the long awaited Blue Ray version in their Exeter branch right up to the day it was delivered
4 de abril de 2025
Resposta da hmv (UK) - Exeter
Hi Sonia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and helpful staff
Friendly and helpful staff. Timely delivery and you nearly always have what I want in stock.
Keep up the good work
31 de março de 2025
Resposta da hmv (UK) - Exeter
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really helpful staff in Exeter store
Really helpful staff in Exeter store, helped me order the products I wanted and talked me through the process, so it was easy to collect at the same store.
28 de março de 2025
Resposta da hmv (UK) - Exeter
Hi Anna
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good service and quick delivery
21 de março de 2025
Resposta da hmv (UK) - Exeter
Hi Janet
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I haven't received any updates
I haven't received any update since the order confirmation. Looking online it appears the dvd I ordered may be out of stock? Would appreciate contact & update
20 de março de 2025
Resposta da hmv (UK) - Exeter
Hi Su
Thank you for taking the time to leave us a review. We are sorry to hear you have not received your dispatched order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
The staff were friendly and helpful
The staff were friendly and helpful. They were able to get the item which I was looking for and it arrived promptly.
4 de março de 2025
Resposta da hmv (UK) - Exeter
Hi Liz
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Assistant Jack helpful and explained…
Assistant Jack helpful and explained things clearly
4 de março de 2025
Resposta da hmv (UK) - Exeter
Hello Mrs
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Exeter store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Simply to order online and picked up…
Simply to order online and picked up DVD at HMV after a few days.
7 de março de 2025
Resposta da hmv (UK) - Exeter
Hi Martin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service and a very good product
Great service and a very good product
Thanks very much
4 de março de 2025
Resposta da hmv (UK) - Exeter
Hi graham
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMViva HMV!
Prompt delivery, good price, an all round good retail experience.
Will use again for future purchases.
A great bunch of lads!
15 de fevereiro de 2025
Resposta da hmv (UK) - Exeter
Hi Dan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick service
Quick service, good value for money. I received the product in perfect condition.
1 de março de 2025
Resposta da hmv (UK) - Exeter
Hi Claire
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The item came into stock
The item came into stock, was delivered to store as requested and available to pick up with emails advising when it was ready for collection. Perfect!
26 de fevereiro de 2025
Resposta da hmv (UK) - Exeter
Hi Sam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly staff with a good…
Very friendly staff with a good understanding of music
15 de fevereiro de 2025
Resposta da hmv (UK) - Exeter
Hello Nigel
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great place, great staff
As always, HMV exeter staff was friendly. I went there to pick up a collection order, got it without any problems. The employees were really nice and knowledgable.
7 de fevereiro de 2025
Resposta da hmv (UK) - Exeter
Hi Yigit
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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