Roy&Jules were so helpful,polite and very patient ,in doing my order as they had to search on computer to find them ,thank you to the men for their help and patience.
Localização
Alterar localização32-33 Eastgate Shopping Centre, IV2 3PP Inverness, GB
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Leia as opiniões dos outros
The staff in the Inverness store are amazing. Helpful, friendly, knowledgeable and take the time to really listen. Definitely my favourite shop to visit for proper customer service and kindness.
A empresa respondeu
Inverness HMV declares bankruptcy & closing-down most Xmases yet always survives & stock diversity increases. Foreign-language film stock is few but the missing are traced by staff & duly pop up.... Ver mais
A empresa respondeu
Ordered on Saturday for click and collect. HMV mailed it to their click and collect store, so not advised until Tuesday. Due to long gap between ordering and picking up I had to make a special trip to... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Inverness
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
32-33 Eastgate Shopping Centre, IV2 3PP, Inverness, Reino Unido
4,8
Excelente
226 opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Roy&Jules were so helpful,polite and…
Roy&Jules were so helpful,polite and very patient ,in doing my order as they had to search on computer to find them ,thank you to the men for their help and patience.
18 de maio de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
The staff in the Inverness store are…
The staff in the Inverness store are amazing. Helpful, friendly, knowledgeable and take the time to really listen. Definitely my favourite shop to visit for proper customer service and kindness.
15 de maio de 2026
Resposta da hmv (UK) - Inverness
Hi Amy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Inverness
Hi Gareth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Was great to be able to preorder new…
Was great to be able to preorder new titles without the disappointment of being out of stock on the day of release, also delivery to home is a bonus too …
2 de abril de 2026
Resposta da hmv (UK) - Inverness
Hi Lee
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service . Thank you
Great service
A very helpful and polite young lady April.
Refreshing to see a smile.
Thank you
28 de março de 2026
Resposta da hmv (UK) - Inverness
Hi IZILDA
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Inverness
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Inverness
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Really pleasant staff
Really pleasant staff when I ordered the CD’s.
Really pleasant staff when I collected them.
😊
25 de março de 2026
Resposta da hmv (UK) - Inverness
Hi Stuart,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Came quickly and no issues going to…
Came quickly and no issues going to collect. All very smooth
15 de março de 2026
Resposta da hmv (UK) - Inverness
Hi Jen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A good shopping trip
HMV have a very helpful team, very friendly and will not mind spending time helping the customer with the purchase and genuinely regret if an item has been discontinued ie Walls and Bridges John Lennon in my case. Looking forward to my next visit
7 de março de 2026
Resposta da hmv (UK) - Inverness
Hi Duncan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Simple collection process.
8 de março de 2026
Resposta da hmv (UK) - Inverness
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I think the staff at H.M.V are brilliant.
I think the staff at H.M.V. are brilliant and really helpful. I enjoy shopping there. Thank you.
4 de março de 2026
Resposta da hmv (UK) - Inverness
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Store staff exceptionally helpful
Store staff exceptionally helpful. Delbert times with Royal Mail to long in being delivered from dispatch date.
4 de fevereiro de 2026
Resposta da hmv (UK) - Inverness
Hi Pam,
Thank you for your feedback.
We're sorry to hear of the delay and for any disappointment as a result of this but are glad that this has now arrived.
We're also very pleased to hear that staff were helpful during your experience.
A view of my HMV store
The Staff are knowledgeable and very helpful and if its no in stock they will order it and we get to see bands live in store from time to time
3 de fevereiro de 2026
Resposta da hmv (UK) - Inverness
Hi Howard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The inverness store is always inviting…
The inverness store is always inviting and staff are all helpful and friendly. Great that when they don’t have what you are looking for in store you can order on line and have it delivered to the store for pick up..
18 de janeiro de 2026
Resposta da hmv (UK) - Inverness
Hi Fiona,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really helpful staff in my inverness…
Really helpful staff in my inverness store
7 de janeiro de 2026
Resposta da hmv (UK) - Inverness
Hi Michelle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Marley Jammin Speaker
The item was delivered well within the timescale given that it was ordered in the Christmas/New Year holidays.
14 de janeiro de 2026
Resposta da hmv (UK) - Inverness
Hi John,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Frendily staff with great service who…
Frendily staff with great service who are always willing to help
30 de dezembro de 2025
Resposta da hmv (UK) - Inverness
Hi Sam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great website
Great website, easy to use and the records were dispatched very quickly to my local store!
30 de dezembro de 2025
Resposta da hmv (UK) - Inverness
Hi Mr Lopes,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Pleasant sales staff
I was looking for several vinyl albums plus some vouchers and the sales person was very pleasant and helpful and went out of their way to ensure we found what we were looking for.
1 de janeiro de 2026
Resposta da hmv (UK) - Inverness
Hi Malcolm
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Inverness store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
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