Website easy to use and ordering was straightforward. Received notifications for each stage. Collection was easy. Would use again
A empresa respondeu
Localização
Alterar localizaçãoUnit 15, Fremlin Walk, Maidstone, ME14 1QG Maidstone, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Picked up my parcel instore, I stood in the parcel collecting area of which there was no member of staff manning. There were however a couple of staff standing up a bit further chatting to each other... Ver mais
A empresa respondeu
The availability of the range of products on sale through HMV. The shop staff have always been helpful and if an item hasn't been in stock in store, they have ordered it on my behalf and arranged a... Ver mais
A empresa respondeu
Easy to pick up c&c item . Colleague who helped me (Jay) remembered me from a previous transaction; and I am fairly nondescript...Good price for my CD, and unlike some other retailers, c&c was foc.
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Maidstone
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 15, Fremlin Walk, Maidstone, ME14 1QG, Maidstone, Reino Unido
4,7
Excelente
185 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
good service
24 de outubro de 2023
Resposta da hmv (UK) - Maidstone
Hi Heather
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All good
Efficient notification of order. Friendly staff interaction and the ordered vinyl was in perfect condition
18 de outubro de 2023
Resposta da hmv (UK) - Maidstone
Hi Meyousee
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Top class service and delivery.
I needed CDs by country & western legend Hank Williams, but these, it turned out, needed to be ordered. Could they be sent directly to my home? Yes. Postage? Free. When would the order arrive? Soon - just 5 or 6 days, the assistant hoped. The order arrived in just 2 days! Great in-store help; great service.
3 de outubro de 2023
Resposta da hmv (UK) - Maidstone
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
My order was out of stock for a few…
My order was out of stock for a few weeks but I was kept informed all the way with updates and the option of cancelling my order to get refunded if I wanted .
I have since collected my order and was very happy with the help and politeness of the till operator.
24 de setembro de 2023
Resposta da hmv (UK) - Maidstone
Hi Allison
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Amazing service and always happy to…
Amazing service and always happy to help 😁👍
23 de setembro de 2023
Resposta da hmv (UK) - Maidstone
Hi Claudia
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff are always helpful and friendly
Staff are always helpful and friendly, nothing is too much trouble when you need help.
14 de setembro de 2023
Resposta da hmv (UK) - Maidstone
Hi Lorraine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Record doesn’t work correctly
Record doesn’t work correctly, skips half of the songs, like it on all 4 vinyls
8 de setembro de 2023
Resposta da hmv (UK) - Maidstone
Hi JOSH
Thank you for taking the time to leave us a review. We are sorry to hear your item was faulty, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Easy order, swift service
Went early Saturday morning so still quite quiet. Was served straight away as I had an order to collect. Friendly young woman served me without any issues and as explained in their emails I was asked for ID. So pleased we still have an HMV!!
5 de setembro de 2023
Resposta da hmv (UK) - Maidstone
Hi Carrie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future!!
Cheers!
The turntable was delivered fast and it…
The turntable was delivered fast and it is great thankyou 😊
30 de julho de 2023
Resposta da hmv (UK) - Maidstone
Hi Donna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Maidstone
Hi Ilo
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
From a genuine new customer
Fast response from my email fast delivery and in perfect condition that came with great packaging along with no delivery fees over £20 unlike other company like zavvi or Amazon. This is why i decided to buy from hmv and was my first time experience and was pleasantly surprised as there was a lot of negative feed back from other customer's. Will now use hmv all the time when buying my 4k steelbook films with no more delivery fees means value for money and saving's 10/10
17 de julho de 2023
Resposta da hmv (UK) - Maidstone
Hi carl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Maidstone
Hi Michael
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fantastic service
Fantastic service as always, ordered on the Tuesday and delivered on the Friday.
3 de julho de 2023
Resposta da hmv (UK) - Maidstone
Hi Bethany
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful respectful a tidy clean…
Very helpful respectful a tidy clean store enthusiastic staff thank you
1 de julho de 2023
Resposta da hmv (UK) - Maidstone
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good click and collect service
Good click and collect service, got what we wanted on the website and, good price
23 de junho de 2023
Resposta da hmv (UK) - Maidstone
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff
Very helpful staff. I couldnt find the LP I wanted (Darkfighter by Rival Sons) but the staff member said I could order it for delivery to my home. Delivery arrived when expected, in flawless condition. Very pleased.
16 de junho de 2023
Resposta da hmv (UK) - Maidstone
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good service staff assisted with an order giving information as reqested
Staff very helpful answered all queries and ordered item.
7 de junho de 2023
Resposta da hmv (UK) - Maidstone
Hi Ann
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great shopping experience
The item was ready to be picked up quickly, the staff at the store were friendly and efficient. The price was great too!!
28 de maio de 2023
Resposta da hmv (UK) - Maidstone
Hello Pippa
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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