Fabulous customer service. We were looking for a couple of DVDs and a member of staff overheard our conversation and asked what we wanted. He then ordered both items for us and arranged for them to be... Ver mais
A empresa respondeu
Unit 24, Four Seasons Shopping Centre, NG18 1SU Mansfield, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Fabulous customer service. We were looking for a couple of DVDs and a member of staff overheard our conversation and asked what we wanted. He then ordered both items for us and arranged for them to be... Ver mais
A empresa respondeu
Myles served me with my order of a blue ray dvd, and I also bought some fantastic JBL HEADPHONES BLUETOOTH. Myles was very helpful & efficient and explained things to me because I suffer from anxiety... Ver mais
A empresa respondeu
I always enjoy browsing in store for CDs and DVDs. I particularly like to check out the new releases at the weekend. I also find that the staff are always helpful regarding items that I may not... Ver mais
A empresa respondeu
The website doesn’t always work , so although it showed the products, I couldn’t order on line. Staff in store are always helpful & knowledgeable. I was able to place an order in store, & received e... Ver mais
A empresa respondeu
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito pela empresa

Unit 24, Four Seasons Shopping Centre, NG18 1SU, Mansfield, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good friendly staff
Helped us to find what we wanted,
Great service thanks

Resposta da hmv (UK) - Mansfield
My experience at hmv is always positive, helpful and friendly, I usually shop at the four seasons Mansfield store who have friendly,experienced and knowledgeable, helpful positive staff members always ready to help discover what you're looking for with a kind, cheerful and polite attitude. I recently purchased a tamigocha online which I found cheaper from hmv than anywhere else, I was pleased with the well packaged and quality of the product as well as the fast delivery , I will and always do recommend to friends and family for a valued quality experience every time

Resposta da hmv (UK) - Mansfield

Resposta da hmv (UK) - Mansfield
Went in store to enquire about a product I had initially seen online but wanted the tangible feel of the product before making the decision to purchase.
Looked at the spot where I thought it would be located and couldn't find it so I asked the staff as I thought it would be a "long shot" if the product was on the shelf.
Informed by the staff that it was a specialist label release (which I hadn't been aware of).
Staff member found it IMMEDIATELY for me and purchase took less than 60 seconds.
Superb service from a fantastic team and a brilliant store

Resposta da hmv (UK) - Mansfield

Resposta da hmv (UK) - Mansfield

Resposta da hmv (UK) - Mansfield
Great Communication, Great Fast, Friendly Service in Store

Resposta da hmv (UK) - Mansfield
The Staff in the Mansfield HMV store always make you feel welcome. They offer unbiased advice and are extremely helpful. They go the extra mile, it is always a pleasurable experience to shop there.

Resposta da hmv (UK) - Mansfield
The staff was so helpful finding the product

Resposta da hmv (UK) - Mansfield
Very efficient service. Ordered a DVD and it was delivered to the shop within a couple of days. Thank you.

Resposta da hmv (UK) - Mansfield
Brilliant service fantastic experience fantastic staff and quick delivery

Resposta da hmv (UK) - Mansfield
The DVD arrived promptly & the staff in store were really helpful

Resposta da hmv (UK) - Mansfield

Resposta da hmv (UK) - Mansfield
Ordered CD online, straight forward, quick response, good communication, easy collection from chosen store.

Resposta da hmv (UK) - Mansfield
Excellent staff. Plenty of choices in store.
Fast delivery on ordered goods.

Resposta da hmv (UK) - Mansfield
Excellent customer service at the store on my collect and collect order!

Resposta da hmv (UK) - Mansfield

Resposta da hmv (UK) - Mansfield
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.