Fabulous customer service. We were looking for a couple of DVDs and a member of staff overheard our conversation and asked what we wanted. He then ordered both items for us and arranged for them to be... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 24, Four Seasons Shopping Centre, NG18 1SU Mansfield, GB
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Leia as opiniões dos outros
Myles served me with my order of a blue ray dvd, and I also bought some fantastic JBL HEADPHONES BLUETOOTH. Myles was very helpful & efficient and explained things to me because I suffer from anxiety... Ver mais
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I always enjoy browsing in store for CDs and DVDs. I particularly like to check out the new releases at the weekend. I also find that the staff are always helpful regarding items that I may not... Ver mais
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The website doesn’t always work , so although it showed the products, I couldn’t order on line. Staff in store are always helpful & knowledgeable. I was able to place an order in store, & received e... Ver mais
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Informações sobre a empresa
Sobre hmv (UK) - Mansfield
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 24, Four Seasons Shopping Centre, NG18 1SU, Mansfield, Reino Unido
4,8
Excelente
187 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Called instore to buy a dvd which was…
Called instore to buy a dvd which was not available but the gentleman found it online and ordered it for me it was sent direct to my address. I received notification of dispatch and delivery, excellent service
12 de fevereiro de 2024
Resposta da hmv (UK) - Mansfield
Hi Andrea
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The goods arrived quickly and it was…
The goods arrived quickly and it was easy to get them in store. The assistant was friendly and helpful
11 de fevereiro de 2024
Resposta da hmv (UK) - Mansfield
Hi jack
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great knowledge on profucts
26 de janeiro de 2024
Resposta da hmv (UK) - Mansfield
Hello customer
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Very happy with the service I received…
Very happy with the service I received Thankyou
21 de janeiro de 2024
Resposta da hmv (UK) - Mansfield
Hi Louise
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy to access n use site
Easy to access n use site, plenty of options n information, reasonable prices, delivered on time when told.
17 de janeiro de 2024
Resposta da hmv (UK) - Mansfield
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very Helpful staff when you can't find…
Very Helpful staff when you can't find what you are looking for thank you
6 de janeiro de 2024
Resposta da hmv (UK) - Mansfield
Hello Tina
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful staff didn't have dvd in store…
Helpful staff didn't have dvd in store i wanted was able to order it for me to be delivered at home arrived on time very friendly staff
24 de dezembro de 2023
Resposta da hmv (UK) - Mansfield
Hello Julie,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ben at the Mansfield Branch was really…
Ben at the Mansfield Branch was really kind and helped me out with my purchases. As i had to order one CD as it wasn't in stock, then buy the other two that was and discount the one that was on sale. Nothing was too much trouble.
20 de dezembro de 2023
Resposta da hmv (UK) - Mansfield
Hi Lorraine,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Mansfield
Hi Maxine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I was happy with the help I had in…
I was happy with the help I had in store for them to order what I was looking for. I was also like how the store looks and easy to find.
13 de dezembro de 2023
Resposta da hmv (UK) - Mansfield
Hi Ellen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy ordering process and collection
Easy ordering process and my item was ready to collect in store as stated in my email correspondence.
13 de dezembro de 2023
Resposta da hmv (UK) - Mansfield
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Delivered fast in good condition …
Delivered fast in good condition plus free delivery
11 de dezembro de 2023
Resposta da hmv (UK) - Mansfield
Hi Mrs Gascoigne
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy to order
Easy to order, fast delivery to my local Hmv. Haven't tried it yet as it's a Christmas present for my daughter.
6 de dezembro de 2023
Resposta da hmv (UK) - Mansfield
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy pricess and great service …
Straightforward process to buy online and delivered to my local store in a timely manner. Sales assistant very helpful and courteous.
20 de novembro de 2023
Resposta da hmv (UK) - Mansfield
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy ordering, friendly staff
Simple ordering, delivered ontime, friendly staff
10 de novembro de 2023
Resposta da hmv (UK) - Mansfield
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
staff really good and know their stuff
11 de novembro de 2023
Resposta da hmv (UK) - Mansfield
Hi Doreen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff delivery as stated perfect
11 de novembro de 2023
Resposta da hmv (UK) - Mansfield
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Browsing in store…
I always enjoy browsing in store for CDs and DVDs. I particularly like to check out the new releases at the weekend.
I also find that the staff are always helpful regarding items that I may not be able to locate.
Generally, HMV has a good range of music to cater for most tastes, though I sometimes have to look elsewhere for more difficult to find items, or rare items.
I was very happy with the three new releases I purchased today at an affordable price.
5 de novembro de 2023
Resposta da hmv (UK) - Mansfield
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really friendly and helpful staff
16 de outubro de 2023
Resposta da hmv (UK) - Mansfield
Hello Vicki
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
The process was very smooth
The process was very smooth without any glitches, from making my order for collection in-store, online, through to collection in-store.
21 de outubro de 2023
Resposta da hmv (UK) - Mansfield
Hi Mr and Mrs Taylor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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