Only let down was Post Office unable to deliver Mon came next day Service in shop super young couldn't have been more helpful
A empresa respondeu
Localização
Alterar localização86-88 Midsummer Arcade, MK9 3GB Milton Keynes, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Never ordered online but I frequently go to HMV shops and am always really happy with my purchases. Staff are always great in my local store and very helpful. They have a great range of CDs and vinyl... Ver mais
A empresa respondeu
I used website, which was easy to navigate, luckily I was able to do click & collect locally with no extra charges. Within a few days, received email notification that my order has been dispatched &... Ver mais
A empresa respondeu
Collected my purchase from James who was extremely professional, calm and friendly. He took all the time to explain products as well as ensuring other customers (& staff) were happy. Plenty of t... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Milton Keynes
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
86-88 Midsummer Arcade, MK9 3GB, Milton Keynes, Reino Unido
4,8
Excelente
251 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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staff experience
The staff at hmv in milton keynes are always helpful and my order was very quickly arriving
29 de março de 2026
Resposta da hmv (UK) - Milton Keynes
Hi Terry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
His Master's Voice. Tip top.
They gave me timely updates on where the order was at every moment. They have a decent range and variety of products all at competitive prices. The staff are always helpful and knowledgeable.
17 de março de 2026
Resposta da hmv (UK) - Milton Keynes
Hi Sam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Milton Keynes
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The young lady that helped me was great…
The young lady that helped me was great 🌟🌟🌟🌟🌟
I collected a click and collect Nightmare before Christmas pop ornament.
15 de fevereiro de 2026
Resposta da hmv (UK) - Milton Keynes
Hi Sam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Super speedy click and collect experience :-)
Easy to order exactly what I wanted on the HMV website, then super speedy delivery to the HMV store. It was there ready for me at my convenience and, as ever, served by helpful, friendly staff. A great shopping experience!
29 de janeiro de 2026
Resposta da hmv (UK) - Milton Keynes
Hi Nicola,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service instore
Frustrating in that my nearest store is 20 miles away. I ordered some vinyl online and no problems with anything until it arrived. 2 (of 4) of the albums were damaged and unplayable. Unfortunately you are not able to send them back but have to visit a store instead in order to exchange or obtain a refund. The service in store was great and albums were replaced without question.
3 de fevereiro de 2026
Resposta da hmv (UK) - Milton Keynes
Hi Gary
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please be advised, you are able to return items bought online to us directly, please contact us at website.service@hmv.co.uk if you need assistance in the future.
Resposta da hmv (UK) - Milton Keynes
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
very happy with the purchase :)
19 de janeiro de 2026
Resposta da hmv (UK) - Milton Keynes
Hi Maria
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV DID NOT HAVE THE CD I WAS LOOKING…
HMV DID NOT HAVE THE CD I WAS LOOKING FOR AND I WAS OFFERED THE CHANCE TO RECEIVE IT IN THE POST WHICH I RECEIVED VERY QUICKLY.
22 de janeiro de 2026
Resposta da hmv (UK) - Milton Keynes
Hi Stephen,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
pre-ordered enhypen’s album on 22nd…
pre-ordered enhypen’s album on 22nd december,album released 16th january. quality of the album is nice and delicery came at the same day as album released
21 de janeiro de 2026
Resposta da hmv (UK) - Milton Keynes
Hi Stacey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Click and collect
The staff were amazing a foind my order in quick fashion awesome
16 de janeiro de 2026
Resposta da hmv (UK) - Milton Keynes
Hi Kevin,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful store staff.
20 de dezembro de 2025
Resposta da hmv (UK) - Milton Keynes
Hello K
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Resposta da hmv (UK) - Milton Keynes
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered online using click and collect
Ordered online using click and collect. Easy to order online and was kept informed of my purchase. In store I was dealt with promptly on collecting. Recipient was very pleased with his vinyl gift. Friendly and efficient service in store.
17 de dezembro de 2025
Resposta da hmv (UK) - Milton Keynes
Hi Tina
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent from start to finish
Excellent from start to finish, great communication and very helpful team. Well done HMV
1 de janeiro de 2026
Resposta da hmv (UK) - Milton Keynes
Hello D,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Milton Keynes
Hi ItenePicardi
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Milton Keynes store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Very friendly and knowledgable staff
25 de dezembro de 2025
Resposta da hmv (UK) - Milton Keynes
Hello Mark
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordered an item 31st Nov in Milton…
Ordered an item 31st Nov in Milton Keynes. Initially told item was out of stock, however it could be ordered for home delivery. We paid £22.99. A week later we had had one email confirming the order, no information about delivery or timeline. A week later we visited our local store Luton, to ask if any more light could be shed on the order. We told the item was out of stock, as in not available. We requested a refund.
Today 23rd December we have received an email stating our money will be refunded within 5 days. The money was taken out of our account within 24 hrs. We requested a refund 6th December, 16 days ago.
Amazing our money can be taken so quickly, but not refunded.
Luton have been helpful in trying to resolve the situation, it seems Milton Keynes are unaware that our money should never have taken for an item that was not only out of stock but unavailable.
19 de dezembro de 2025
Resposta da hmv (UK) - Milton Keynes
Hi,
Thank you for taking the time to leave us a review and apologies for any inconvenience that this may have caused you; We can see that the team placed an intercept request on your order on 06/12, however, this process requires that your order is dispatched for us to be able to process the refund via our returns department; please be assured that this was processed at the earliest possible opportunity.
Thank you for taking the time to leave us feedback, if you have any further questions please do get back in touch.
Resposta da hmv (UK) - Milton Keynes
Hello WENDY
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The team were very responsive in…
The team were very responsive in ordering DVDs and the delivery was quick and efficient. Everyone was friendly and helpful in the shop.
20 de dezembro de 2025
Resposta da hmv (UK) - Milton Keynes
Hi Rosalind
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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