Only let down was Post Office unable to deliver Mon came next day Service in shop super young couldn't have been more helpful
A empresa respondeu
Localização
Alterar localização86-88 Midsummer Arcade, MK9 3GB Milton Keynes, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Never ordered online but I frequently go to HMV shops and am always really happy with my purchases. Staff are always great in my local store and very helpful. They have a great range of CDs and vinyl... Ver mais
A empresa respondeu
I used website, which was easy to navigate, luckily I was able to do click & collect locally with no extra charges. Within a few days, received email notification that my order has been dispatched &... Ver mais
A empresa respondeu
Collected my purchase from James who was extremely professional, calm and friendly. He took all the time to explain products as well as ensuring other customers (& staff) were happy. Plenty of t... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Milton Keynes
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
86-88 Midsummer Arcade, MK9 3GB, Milton Keynes, Reino Unido
4,8
Excelente
251 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da hmv (UK) - Milton Keynes
Hi Lynda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The young man Charlie from Milton…
The young man Charlie from Milton Keynes shop was extremely helpful
14 de dezembro de 2025
Resposta da hmv (UK) - Milton Keynes
Hello DEBORAH
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Milton Keynes store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Helpful staff
When I was in the store the product I wanted had sold out but no problem the staff member sorted it out for me and ordered me a copy online for me. The staff member was very knowledgeable about the stock and now the product has arrived at my home I am delighted how it all turned out
8 de dezembro de 2025
Resposta da hmv (UK) - Milton Keynes
Hi Andrew
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Milton Keynes store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
HMV is good again
HMV gave me a very good experience. Communication was excellent and product arrived in great condition and on time
8 de dezembro de 2025
Resposta da hmv (UK) - Milton Keynes
Hi Keith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service from staff
Excellent service from staff, ordered in store and received quick delivery, great item.
3 de dezembro de 2025
Resposta da hmv (UK) - Milton Keynes
Hi Lorraine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly helpful staff.
5 de dezembro de 2025
Resposta da hmv (UK) - Milton Keynes
Hi Angie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Milton Keynes
Hi Mrs Shaw
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All items not received …yet!
I ordered three CD’s last Thursday and received confirmation that they had been dispatched. I received one on Friday and one on Saturday, however I’m still waiting - a week later - for the third.
I tracked it on the Royal Mail website and it seems it was sent to the Birmingham sorting office. I live in near Milton Keynes. Not ideal.
I fail to understand why three CD’s, all by the same artist, would need to be dispatched from three separate locations! So much for reducing packaging.
3 de dezembro de 2025
Resposta da hmv (UK) - Milton Keynes
Hello Lynne,
Thanks for taking the time to leave a review. As per our contact please be assured that this should be with you shortly but if you have not received anything in the next week, please do let us know.
Helpful shop assistant
Helpful shop assistant. Ordered item in store. Straightforward collection in store. Served quickly.
17 de novembro de 2025
Resposta da hmv (UK) - Milton Keynes
Hello SK
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Milton Keynes
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Milton Keynes
Hi Margaret,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff in the Milton Keynes shop…
The staff in the Milton Keynes shop were very helpful.
16 de novembro de 2025
Resposta da hmv (UK) - Milton Keynes
Hello James
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
I have not received my parcel and…
I have not received my parcel and despite messaging customer services I still don’t have a replacement or a refund.
My son’s birthday has now been and gone, yet keep being told to please wait while they contact Royal Mail.
My item was left in a ‘safe place’ but no card left to inform me of where, and no item located.
Edit; it’s now a week later and you’re still telling me to await a response. Shocking customer service!!
13 de novembro de 2025
Resposta da hmv (UK) - Milton Keynes
Hi Kelly,
Thanks for confirming.
As this needs to be looked into further, a response will be sent via email once there is an update to provide.
In the meantime, please feel free to get in touch with any further queries.
Online order
Ordered online as store had no stock quick delivery and easy to collect from the store staff polite and helpful
11 de novembro de 2025
Resposta da hmv (UK) - Milton Keynes
Hi William
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really happy with the service received!
2 de novembro de 2025
Resposta da hmv (UK) - Milton Keynes
Hello James
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Hmv are fab
The person i saw was very helpful ordering me a,blue,ray dvd for my brother
18 de outubro de 2025
Resposta da hmv (UK) - Milton Keynes
Hi Margaret
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Milton Keynes
Hi Gareth
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very quick and easy
Website is easy to use, ordering is simple and delivery was quick. Thank you.
13 de outubro de 2025
Resposta da hmv (UK) - Milton Keynes
Hi Nicky
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Milton Keynes
Hi Tracy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was easy to order online and pick up…
It was easy to order online and pick up from local store
5 de outubro de 2025
Resposta da hmv (UK) - Milton Keynes
Hi Karen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.