I have been shopping at HMV since my teens - intially in Enfield (my home town then) and in Oxford Street. So grateful, when moving to Norwich, to have an AMAZING HMV here! Your staff are always so he... Ver mais
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Localização
Alterar localização128-131 Merchants Hall, Lower Ground, Chantry Place, NR2 1SH Norwich, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I've shopped at HMV for many many years I find the store extremely pleasant intriguing fashionable.the staff are very amenible attentive and very to help with any query I have well done HMV
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The easiness of your online ordering, to the effective delivery at my local HMV in Norwich. On arrival I was served by 0831 Chloe who worked efficiently; was friendly and very welcoming . You don’t g... Ver mais
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Hi HMV I ordered an item in the store the item I wanted to have they browsed through on there computer found the item I wanted to buy then waited 3days I received my item in the post the trammps disc... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Norwich
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
128-131 Merchants Hall, Lower Ground, Chantry Place, NR2 1SH, Norwich, Reino Unido
4,8
Excelente
413 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Came in good condition
Came in good condition & was delivered when I was told it would
14 de outubro de 2025
Resposta da hmv (UK) - Norwich
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Superb service.
Superb service.
Glenda was helpful and friendly and super efficient.
12 de outubro de 2025
Resposta da hmv (UK) - Norwich
Hi Chris,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very pleased
Order was delivered to store within two days, absolutely lovely staff when I went to collect
14 de outubro de 2025
Resposta da hmv (UK) - Norwich
Hi Josh
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV staff at the Norwich store were…
HMV staff at the Norwich store were very helpful and patient with my list of movie requests.
Very professional, courteous and efficient.
My online orders were placed same day and it was only a few days later that I recieved notification that they were in store for collection.
Less than a week turnaround so very pleased with the service
13 de outubro de 2025
Resposta da hmv (UK) - Norwich
Hi Neville
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Norwich store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Resposta da hmv (UK) - Norwich
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I have been shopping at HMV since my…
I have been shopping at HMV since my teens - intially in Enfield (my home town then) and in Oxford Street. So grateful, when moving to Norwich, to have an AMAZING HMV here! Your staff are always so helpful & courteous, especially when making enquires. You have such an excellent vinyl selection - which our grandchildren (who live in Suffolk) have also disovered! Grateful thanks HMV
1 de outubro de 2025
Resposta da hmv (UK) - Norwich
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Fantastic
Fantastic, quick delivery, well packaged and in good condition
When I went into the shop the people were friendly and very helpful
1 de outubro de 2025
Resposta da hmv (UK) - Norwich
Hi Tamara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Norwich
Hello Duane
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Records were available and the staff…
Records were available and the staff were helpful and friendly.
21 de setembro de 2025
Resposta da hmv (UK) - Norwich
Hello Nick,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Norwich
Hello Margaret
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The helpfulness of employee Cal who…
The helpfulness of employee Cal who served me.
24 de setembro de 2025
Resposta da hmv (UK) - Norwich
Hello Mick,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Norwich
Hello David,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good value and service
Great price, easily to order online, friendly staff when picking up in store.
10 de setembro de 2025
Resposta da hmv (UK) - Norwich
Hi Brew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They’re always good to deal with…
They’re always good to deal with sometimes I think the packaging is too small for the amount of records that tried to cram in there but I do understand why they do it. Nothing has ever arrived damaged and I continue to shop from them mostly online sometimes go to the shop in Norwich but Yeah, all good.
6 de setembro de 2025
Resposta da hmv (UK) - Norwich
Hello Philip
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Norwich
Hi Phillip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great click and collect
Click and collect went perfectly! Easy online ordering and customer service in shop on collection was very good!!
6 de setembro de 2025
Resposta da hmv (UK) - Norwich
Hi Tanya
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Phone free gigs are wonderful
31 de agosto de 2025
Resposta da hmv (UK) - Norwich
Hi Joe
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Norwich
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good friendly service and value for…
Good friendly service and value for money.
1 de setembro de 2025
Resposta da hmv (UK) - Norwich
Hi Eve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Norwich
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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