Ordeing things from HMV, you get friendly staff, and they know what they are doing.
A empresa respondeu
Localização
Alterar localizaçãoUnit 39, Queensgate Shopping Centre, PE1 1NH Peterborough, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Amazing customer service, was taken around the store trying to find a vinyl but it wasn’t anywhere and so I ordered it in store! Even though my dispatch was delayed they kept me informed and updated w... Ver mais
A empresa respondeu
I ordered and paid for a DVD on line and collected it at my new local HMV shop in Queensgate Peterborough - easy transaction - prompt and polite service from the chap at the counter. Great to have... Ver mais
A empresa respondeu
The assistants in the shop were really helpful, when I was asking about a certain video, the emails I received and the collection of my purchase. Excellent
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Peterborough
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
Unit 39, Queensgate Shopping Centre, PE1 1NH, Peterborough, Reino Unido
4,8
Excelente
42 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing customer service!
Amazing customer service, was taken around the store trying to find a vinyl but it wasn’t anywhere and so I ordered it in store! Even though my dispatch was delayed they kept me informed and updated without me even asking!
7 de fevereiro de 2026
Resposta da hmv (UK) - Peterborough
Hi Minnetta
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
would definitely order again, great experience
very kind and helpful staff, overall zero problems with my order
8 de fevereiro de 2026
Resposta da hmv (UK) - Peterborough
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
When me and my daughter came to the…
When me and my daughter came to the store for the first time we were looking for specific album and when we look in the kpop section,we couldn't find the specific album we were looking for-as we went to the desk to ask about it they did inform us about it being on stock soon (staff were great and kind) so then a few days later we came back and we go my daughter the specific album she wanted and she was so happy that hmv kept their promise.
3 de janeiro de 2026
Opinião espontânea
Resposta da hmv (UK) - Peterborough
Hi Olga
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good customer service
Good customer service. Staff very helpful and polite. Didn't wait long for my order. Arrived within the time given.Very satisfied with service.
22 de janeiro de 2026
Resposta da hmv (UK) - Peterborough
Hi Penelope,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The young men in your shop were so…
The young men in your shop were so helpful and knowledgeable. It is lovely to see young people enjoying vinyl again. I was buying Christmas presents for my daughter.
12 de janeiro de 2026
Resposta da hmv (UK) - Peterborough
Hello Alison
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great to have HMV back in Peterborough
Great to have HMV back in Peterborough. Adam who served me was a nice lad.
13 de janeiro de 2026
Opinião espontânea
Resposta da hmv (UK) - Peterborough
Hi Simon,
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent customer service
Staff member was extremely helpful when I couldn't find what I wanted. The shop was clean, tidy and well laid out, will definitely be back!
27 de dezembro de 2025
Resposta da hmv (UK) - Peterborough
Hi Philippa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My order was made and the Vera box set…
My order was made and the Vera box set was received back at the shop in Queensgate, Peterborough within 4days.
9 de dezembro de 2025
Resposta da hmv (UK) - Peterborough
Hi Lynne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great to have HMV shop back in Peterborough
I ordered and paid for a DVD on line and collected it at my new local HMV shop in Queensgate Peterborough - easy transaction - prompt and polite service from the chap at the counter.
Great to have HMV back in Peterborough - good luck for the future.
14 de dezembro de 2025
Resposta da hmv (UK) - Peterborough
Hi Rod
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivered when it was supposed to be…
Delivered when it was supposed to be have t watched it yet as its a amas present
14 de dezembro de 2025
Resposta da hmv (UK) - Peterborough
Hello JENNIFER
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Peterborough
Hi Irene
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very friendly andobliging young man…
Very friendly andobliging young man helped me out
8 de dezembro de 2025
Resposta da hmv (UK) - Peterborough
Hi Robert Tylee
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I really missed HMV when it left…
I really missed HMV when it left Queensgate and now that its back, I'm thrilled to bits. The place is great and the staff members whom i have spoke with are lovely, helpful and polite.
5 de dezembro de 2025
Resposta da hmv (UK) - Peterborough
Hi Clare
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our new Peterborough store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Staff are incredibly helpful and kind
Staff are incredibly helpful and kind, eager to help with concerns and ensuring you found what you were looking for.
25 de novembro de 2025
Resposta da hmv (UK) - Peterborough
Hi Hannah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Peterborough
Hi Janette
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV😁
The shop assistant was so helpful in finding the blue ray dvd that I wanted for christmas present thank you so much
So glad that HMV are back in town
29 de novembro de 2025
Resposta da hmv (UK) - Peterborough
Hi paul
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our new Peterborough store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Madness Hit Parade
Delivered on release date so happy excellent service
Happy to see you back in Peterborough
26 de novembro de 2025
Resposta da hmv (UK) - Peterborough
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.