The young lady, Bobby in HMV in Comercial Rd, Portsmouth was very helpful. I had almost given up being able to find a DVD of Mick Fleetwood and Friends concert for Peter Green when she showed me t... Ver mais
A empresa respondeu
Localização
Alterar localização244-248 Commercial Road, UNIT 2, PO1 1HH Portsmouth, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
8Came in to commercial road portsmouth store to browse and look for a specific dvd. Wasn't especially busy but the security guard was actively following me closely around the store within 2 meters a... Ver mais
A empresa respondeu
I visited the shop in Portsmouth. The young man who served me was extremely helpful and after he was not able to locate what I was looking for, ordered it for me. The delivery was quick.
A empresa respondeu
Super easy and super quick online ordering and collection in store. My item arrived really quickly and there was no fee to collect. Very happy. Will remember to use HMV in the future and not just t... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Portsmouth
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
244-248 Commercial Road, UNIT 2, PO1 1HH, Portsmouth, Reino Unido
4,6
Excelente
286 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
HMV customer service was really good…
HMV customer service was really good considering part of my order had been misplaced.
The 2 lads on the desk were fantastic and found my order even tho it took a while .
2 de dezembro de 2025
Resposta da hmv (UK) - Portsmouth
Hi Happy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service
Easy ordering system, order quickly sorted and collected items with ease. The customer service assistant was very friendly and helpful too. All in all, great service.
2 de dezembro de 2025
Resposta da hmv (UK) - Portsmouth
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast delivery and great service
The album I bought was delivered quickly and was well packaged.
25 de novembro de 2025
Resposta da hmv (UK) - Portsmouth
Hi Courtney
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering was quick and easy and…
Ordering was quick and easy and delivery was quick
20 de novembro de 2025
Resposta da hmv (UK) - Portsmouth
Hi Diana,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I found the staff very helpful kind the…
I found the staff very helpful kind the delivery was fast
8 de novembro de 2025
Resposta da hmv (UK) - Portsmouth
Hello Jill
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Service was fantastic
Service was fantastic. Delivery status we was aware at all times delivered when they said they was out for delivery and the package was all nice definitely order again
28 de outubro de 2025
Resposta da hmv (UK) - Portsmouth
Hi Kerry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Cancelled my order
Cancelled my order due to "unwanted item" but I never received an email to say it had even turned up at tbe store so I have had to re order it...
4 de novembro de 2025
Resposta da hmv (UK) - Portsmouth
Hi Melanie
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Resposta da hmv (UK) - Portsmouth
Hi Jamie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service from Portsmouth HMV
From the order in store to the prompt delivery. Everything was fantastic. The store did not have everything i wanted and the young lady ordered an item for me and had it delivered to my home.It arrived safely and I am very happy. Exactly what I expect from HMV as the service is always excellent 👌
Thank you so much.🙂
19 de outubro de 2025
Resposta da hmv (UK) - Portsmouth
Hi Clare
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great! Long live HMV!
Great! Available on release day. Staff friendly and polite! Love having HMV back to greatness as it was 😍😍😍
13 de outubro de 2025
Resposta da hmv (UK) - Portsmouth
Hi Wayne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fabulous Movie in 4K
I absolutely Loved this movie at the cinema, when it first came out. The story, acting and special effects are second to none. And there are so many extras, both on the blu ray, and in the presentation package. Very pleased, both, with the product, and the fine service I always get with HMV. 😊
25 de setembro de 2025
Resposta da hmv (UK) - Portsmouth
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Love buying online from HMV
Easy to buy online from the email I received. Great service.
18 de setembro de 2025
Resposta da hmv (UK) - Portsmouth
Hi Sharon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good customer service in the store
Good customer service in the store. I was also kept up to date with progress of my order and my item arrived promptly in store ready for me to collect.
4 de setembro de 2025
Resposta da hmv (UK) - Portsmouth
Hi katy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Portsmouth
Hi Graham
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Portsmouth
Hi Tanya
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Portsmouth
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly helpful staff
Friendly helpful staff , ordered product on Thursday arrived Friday ,brilliant service 👍
3 de julho de 2025
Resposta da hmv (UK) - Portsmouth
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Portsmouth
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
4k Blu Ray Films
Although the Portsmouth store did not have the item I wanted, they ordered it for me and it arrived 2 days later.
24 de junho de 2025
Resposta da hmv (UK) - Portsmouth
Hi Leonard
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly and knowledgeable staff; kept me informed from ordering through to collection.
Friendly and knowledgeable staff.
15 de junho de 2025
Resposta da hmv (UK) - Portsmouth
Hello Robert
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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