The young lady, Bobby in HMV in Comercial Rd, Portsmouth was very helpful. I had almost given up being able to find a DVD of Mick Fleetwood and Friends concert for Peter Green when she showed me t... Ver mais
A empresa respondeu
Localização
Alterar localização244-248 Commercial Road, UNIT 2, PO1 1HH Portsmouth, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
8Came in to commercial road portsmouth store to browse and look for a specific dvd. Wasn't especially busy but the security guard was actively following me closely around the store within 2 meters a... Ver mais
A empresa respondeu
I visited the shop in Portsmouth. The young man who served me was extremely helpful and after he was not able to locate what I was looking for, ordered it for me. The delivery was quick.
A empresa respondeu
Super easy and super quick online ordering and collection in store. My item arrived really quickly and there was no fee to collect. Very happy. Will remember to use HMV in the future and not just t... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Portsmouth
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
244-248 Commercial Road, UNIT 2, PO1 1HH, Portsmouth, Reino Unido
4,6
Excelente
286 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Online order collection
My order was easy to process online. Received updates as and when to let me know the status of my order. Collected my order with no issues.
26 de fevereiro de 2025
Resposta da hmv (UK) - Portsmouth
Hello Paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy replacement for possibly faulty disc
Received a vinyl for my birthday and found that the record kept skipping at the same parts.
On the chance that this could've been an issue with the disc I returned it in-store. While they did not have the same album in stock they did offer to send a new one to my home address, which I received in good condition.
7 de fevereiro de 2025
Resposta da hmv (UK) - Portsmouth
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Portsmouth
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service very helpful nice…
Excellent service very helpful nice staff
6 de fevereiro de 2025
Resposta da hmv (UK) - Portsmouth
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff at Portsmouth branch very helpful…
Staff at Portsmouth branch very helpful to identify the CD our granddaughter wanted.
Ordered from "main stores", and arranged direct delivery to a delighted g'daughter!
8 de fevereiro de 2025
Resposta da hmv (UK) - Portsmouth
Hi Stewart
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Portsmouth store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Great service
Great service. When I couldn't find the DVD I wanted in store, the staff were helpful finding it on HMV online. It was super easy to order, and arrived promptly with regular delivery updates.
25 de janeiro de 2025
Resposta da hmv (UK) - Portsmouth
Hi Gina
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
good service
came in a good amount of time and left in a sensible place when we were not home
27 de janeiro de 2025
Resposta da hmv (UK) - Portsmouth
Hi Max
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Portsmouth
Hello Christopher
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordered my cd and in a few days it was…
Ordered my cd and in a few days it was in the store great
21 de janeiro de 2025
Resposta da hmv (UK) - Portsmouth
Hi Lindi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff are soo helpful
The staff are so nice and helpful.always go out of their way to help.
8 de janeiro de 2025
Resposta da hmv (UK) - Portsmouth
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My order still hasnt arrived
2 de janeiro de 2025
Resposta da hmv (UK) - Portsmouth
Hi Lisa,
We are sorry to hear of the delay.
We have now raised this for investigation and shall be in touch via email as soon as we have an update.
Thank you for your patience.
Ordered online for collection at the…
Ordered online for collection at the store. It was a smooth transaction and I’m pleased with the product.
30 de dezembro de 2024
Resposta da hmv (UK) - Portsmouth
Hello Sarah
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Portsmouth
Hello Kevin
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Very thorough
I could not find thd cd I was looking for so asked at the counter. The assistant looked on their system to see if it was somewhere else in store but it wasn't. The assistant then searched online to see if they have it available there and then suggested that I could have it sent to my address, which although costing a little extra for postage was very helpful since I did not have spend time and money and going back to pick it up in store.
28 de dezembro de 2024
Resposta da hmv (UK) - Portsmouth
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Portsmouth
Hi evelina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Additional Review
I Have as previously made reviews through 'Hear my voice, online' on the visits were over and above assistance has been made. All the staff have always been excellent. A very well run retail out let.
23 de dezembro de 2024
Resposta da hmv (UK) - Portsmouth
Hello customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Awaiting replaceement
Unfortunately, one of the CD's in a set of five was broken so I had to return it to the shop after it was delivered. I am awaiting a new one but the delivery and replacement side has been fine so far
16 de dezembro de 2024
Resposta da hmv (UK) - Portsmouth
Hi Clive
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Resposta da hmv (UK) - Portsmouth
Hi Kelly
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Helpful and polite staff
3 de dezembro de 2024
Resposta da hmv (UK) - Portsmouth
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Portsmouth
Hi Mandy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.