I pre-ordered a Stray Kids album and was able to pick it up on the day of release via the Click and Collect system. I was kept informed by email about the status of my order. Staff were helpful. I wil... Ver mais
A empresa respondeu
Localização
Alterar localização112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR Preston, GB
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Leia as opiniões dos outros
Large selection of DVD's Blue Rays CD's and Vinyl, helpful staff and pleasant surroundings. The shop is well laid out. Great that you can still browse these items and purchase them at a specialist hi... Ver mais
A empresa respondeu
Fast,reliable service from ordering online too picking up in store. Great friendly staff always happy to help. My faith in HMV after a bad experience has been restored,well done everyone and Merry Chr... Ver mais
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I ordered an LP for my daughter’s birthday and it was in stock and would be delivered the next day of ordering. Revived an email a few days later to say that you are have problems with deliveries and... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Preston
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR, Preston, Reino Unido
4,7
Excelente
180 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da hmv (UK) - Preston
Hi Mr
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Preston store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Pre-ordered Stray Kids album
I pre-ordered a Stray Kids album and was able to pick it up on the day of release via the Click and Collect system. I was kept informed by email about the status of my order. Staff were helpful. I will definitely use this service again.
11 de agosto de 2026
Resposta da hmv (UK) - Preston
Hi Miss
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Efficient in store ordering
Efficient in store ordering. Quick dispatch and nicely packaged.
7 de agosto de 2026
Resposta da hmv (UK) - Preston
Hi john
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Exceptional service thank you
9 de agosto de 2026
Resposta da hmv (UK) - Preston
Hi Peter
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very easy to use website.
3 de agosto de 2026
Resposta da hmv (UK) - Preston
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Preston
Hi Paul
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy transaction plus informative and…
Easy transaction plus informative and very friendly staff
3 de agosto de 2026
Resposta da hmv (UK) - Preston
Hello Mark
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Preston
Hi Alan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Always a great service
Always a great service. Even if you can't decide or can't find what you want the staff are always on hand to help you.
27 de julho de 2026
Resposta da hmv (UK) - Preston
Hi JAMES
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered CD online for launch date
Ordered CD online for launch date, no notification, went to store only be told even though they had many CD’s in I had to wait till HO sent mine
Joke
16 de julho de 2026
Resposta da hmv (UK) - Preston
Hi Charles
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
i went to the preston store ordered the…
i went to the preston store ordered the items i wanted the member of staff was very friendly and helpful the items came very quickly and i was informed of their arrival so a very good service
12 de julho de 2026
Resposta da hmv (UK) - Preston
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Spot on
Spot on. Best price and had the special I wanted. Comms good and delivery to store was on time. In store staff are lovely (as always) and a pleasure to do business with.
6 de julho de 2026
Resposta da hmv (UK) - Preston
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The product was a good price and it got…
The product was a good price and it got delivered quick
6 de julho de 2026
Resposta da hmv (UK) - Preston
Hi Margaret
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Preston
Hi Linds,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great delivery speed!
22 de junho de 2026
Resposta da hmv (UK) - Preston
Hi Danny
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
More tracking information required
More tracking information as to the whereabouts of the package would be beneficial.
21 de junho de 2026
Resposta da hmv (UK) - Preston
Hi Mhani
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Resposta da hmv (UK) - Preston
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Preston
Hi Graig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Seems to be complete random luck if the…
Seems to be complete random luck if the product comes with a promo card and an absolute joke that this particular store no longer receives tcg stock whatsoever
9 de maio de 2026
Resposta da hmv (UK) - Preston
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent purchase apologies for any disappointment caused. Please contact us at store.service@hmv.co.uk so we can look into this further.
Great service x 2 days for a dvd from…
Great service x 2 days for a dvd from my younger years to arrive x
8 de abril de 2026
Resposta da hmv (UK) - Preston
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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