I ordered a record as a Christmas gift for my niece, paid for the item (£35) in November, then just saw out of stock, new stock expected soon, but no other updates. I missed Christmas and it has... Ver mais
A empresa respondeu
Localização
Alterar localização7 / 9 Lockwood Walk, RM1 3RH Romford, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Very good online service and the shops are good as well. Excellent website easy to use and buy from. Romford shop is great excellent help. Find things which you can not find. Very polite.
A empresa respondeu
Shout out to the staff at Romford branch! An all round marvellous bunch, their knowledge is outstanding and there's always a good selection of vinyl and DVDs with plenty on the odd side. The addition... Ver mais
A empresa respondeu
I have always had a great experience at this HMV store in Romford. But l don't know which purchase this request for feedback is referring to. It doesn't say. So even though l would never give anythin... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Romford
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
7 / 9 Lockwood Walk, RM1 3RH, Romford, Reino Unido
4,8
Excelente
299 opiniões
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Resposta da hmv (UK) - Romford
Hi annabel
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
Reliable for anime and BTS items and…
Reliable for anime and BTS items and helpful staff. Thank you.
12 de maio de 2026
Resposta da hmv (UK) - Romford
Hi Cyndi
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Romford store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Hmv Romford are Helpful and friendly
Hmv Romford helps with what you need they help me get the film I need thank you so much HMV😊
9 de maio de 2026
Resposta da hmv (UK) - Romford
Hi ROBERT
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV. Excellent
Very good online service and the shops are good as well. Excellent website easy to use and buy from. Romford shop is great excellent help. Find things which you can not find. Very polite.
8 de maio de 2026
Resposta da hmv (UK) - Romford
Hi GARRY
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Smooth purchase and collection
I was very happy with my purchasing experience, from ordering through the website right through to collection from the store.
Jay was very helpful, friendly snd professional
1 de maio de 2026
Resposta da hmv (UK) - Romford
Hi Debbie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent customer service
I placed an online order for the ultra-hd disc in my local Romford store. Excellent customer service, as the item delivered on time and with it sealed and well-package.
1 de maio de 2026
Resposta da hmv (UK) - Romford
Hi Bryan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The customer service was very good
The customer service was very good, the staff were polite, humorous and helpful. Keep it up 😊❤️
22 de abril de 2026
Resposta da hmv (UK) - Romford
Hi Ridwan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly store
Easy to order online, collected in romford store, where the female assistant was friendly and efficient.
16 de abril de 2026
Resposta da hmv (UK) - Romford
Hello Ellen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Romford
Hi Amanda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vinyl..
As always a visit to Romford HMV is a pleasure.. Staff very friendly and knowledgeable.. can highly recommend 👍🤓
17 de abril de 2026
Resposta da hmv (UK) - Romford
Hi Steve,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Romford
Hi Jeff
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff at Romford hmv
I ordered 3 dvd sets for pick up in my Romford HMV.
The staff are always polite and helpful.
The staff are knowledgeable and always seem happy.
I love this store.
26 de março de 2026
Resposta da hmv (UK) - Romford
Hi Sharon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Romford
Hi Luke,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Romford
Hi Jason,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Went to the hmv shop ordered my wallet…
Went to the hmv shop ordered my wallet delivery wascforcfree arrived super fast thanks guys for fantastic customer service and being able to order so easy in store
3 de março de 2026
Resposta da hmv (UK) - Romford
Hello Debbie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
made a pre-order for a vinyl
made a pre-order for a vinyl, very quick and easy. had updates throughout the process. delivery was super quick once the item was avaliable!
19 de novembro de 2025
Resposta da hmv (UK) - Romford
Hello Olivia
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent from hmv
Tried a few times to get my cd but could never find it. Ordered it online and picked it up after a few days. Service and packaging was excellent. Very happy listening to Bryan Adams
13 de fevereiro de 2026
Resposta da hmv (UK) - Romford
Hi Steven
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The best service ever.
I ordered an item from Romford store some weeks ago and I can say people there are very professional. Thank you for any support you gave me.
15 de fevereiro de 2026
Resposta da hmv (UK) - Romford
Hi Orlando
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really happy that I could pick up my CD…
Really happy that I could pick up my CD and be able to ask questions relating to other products and hearing from a real person.
4 de fevereiro de 2026
Resposta da hmv (UK) - Romford
Hi Penelope
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Prompt delivery of vinyl to Romford…
Prompt delivery of vinyl to Romford store. Love the store. Staff friendly & helpful.
28 de janeiro de 2026
Resposta da hmv (UK) - Romford
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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