hmv (UK) - Romford Opiniões 

319
TrustScore: 5 em 5

4,8

7 / 9 Lockwood Walk, RM1 3RH Romford, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Thank you Jay at Romford Store. Ordered a DVD for my daughter, who was looking for a couple of films starring a specific actor. Jay helped to search for the films and ordered one for us. Jay was fri... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I visited my favourite retail store, that is HMV, but in particular Romford to pick up an order and to make a purchase, Staff are always welcoming to me, helpful, polite, friendly and kind. Donna i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Always a superb experience with HMV. Delivered in mint condition in a sturdy mailer and was delivered before the release date - much quicker than Amazon and let’s be honest, at this point who actively... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Shout out to the staff at Romford branch! An all round marvellous bunch, their knowledge is outstanding and there's always a good selection of vinyl and DVDs with plenty on the odd side. The addition... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de música
  2. Loja de CDs
  3. Loja de DVDs
  4. Loja de discos
  5. Loja de aparelhos de som
  6. Loja de t-shirts

Sobre hmv (UK) - Romford

Escrito pela empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito pela empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Informações de contacto

  • 7 / 9 Lockwood Walk, RM1 3RH, Romford, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

319 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(319)

30 500 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Prompt service

Ordered DVD on Monday evening, collected order from local store on Friday. Staff helpful and polite. Would use this service again.

16 de janeiro de 2026
logótipo da hmv (UK) - Romford

Resposta da hmv (UK) - Romford

Hi Jillian, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Classificada 5 em 5 estrelas

Excellent, but which purchase.

I have always had a great experience at this HMV store in Romford. But l don't know which purchase this request for feedback is referring to. It doesn't say.
So even though l would never give anything but 100% excellent feedback, it would be nice nevertheless to know which of my purchases is being referred to 👍

17 de janeiro de 2026
logótipo da hmv (UK) - Romford

Resposta da hmv (UK) - Romford

Hi Dermot, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

They are the best

HMV have always been great they are very very helpful. And will always use there stores whatever u want they have and if they don't have it they will order it for u and then deliver it.
Keep it up guys you are great and don't leave us.

6 de janeiro de 2026
logótipo da hmv (UK) - Romford

Resposta da hmv (UK) - Romford

Hi Georgette

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

Good service

I ordered a DVD on-line and arranged to collect it at my nearest store in Romford, Essex.
The process was straightforward and I was able to collect the DVD without delay at the store

27 de dezembro de 2025
logótipo da hmv (UK) - Romford

Resposta da hmv (UK) - Romford

Hi Sue

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

I ordered 3 vinyls online

I ordered 3 vinyls online, 1 was out of stock, but I was kept informed throughout the process. I received the email to collect my vinyls, with 1 reference number I was able to collect them at my convenience and all 3 were ready at the same time.

28 de dezembro de 2025
logótipo da hmv (UK) - Romford

Resposta da hmv (UK) - Romford

Hello MRS

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Classificada 4 em 5 estrelas

Brilliant thanks very much

Brilliant thanks very much

27 de dezembro de 2025
logótipo da hmv (UK) - Romford

Resposta da hmv (UK) - Romford

Hello NEIL

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

Classificada 5 em 5 estrelas

Great service

I was happy HMV was able to get me a copy of an album that is out of stock, they sourced it for me. Very pleased.

21 de dezembro de 2025
logótipo da hmv (UK) - Romford

Resposta da hmv (UK) - Romford

Hi Usha

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Classificada 5 em 5 estrelas

The Staff was very helpful and ordered…

The Staff was very helpful and ordered the DVD I wanted then picked it up the following weekend. Great

15 de dezembro de 2025
logótipo da hmv (UK) - Romford

Resposta da hmv (UK) - Romford

Hi Marvin

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

Simple click and collect

The staff we're helpful at doing there job and it was a simple click and collect the item was in the condition as described overall I'm happy with my purchase the only thing I didn't know was 3d Blu-ray movies require a 3d television or monitor in order for to watch but my product came with two disc's one for 3d Blu-ray and the other for Blu-ray addition I guess I should have done some work

12 de dezembro de 2025
logótipo da hmv (UK) - Romford

Resposta da hmv (UK) - Romford

Hi En

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Classificada 5 em 5 estrelas
logótipo da hmv (UK) - Romford

Resposta da hmv (UK) - Romford

Hi R

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Romford store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Classificada 5 em 5 estrelas

Staff are really helpful and very…

Staff are really helpful and very pleasant to deal with

3 de dezembro de 2025
logótipo da hmv (UK) - Romford

Resposta da hmv (UK) - Romford

Hi Wendy

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Classificada 5 em 5 estrelas

really easy to order messaged me when…

really easy to order messaged me when product was in. staff were professional and polite. would shop again no problems

3 de dezembro de 2025
logótipo da hmv (UK) - Romford

Resposta da hmv (UK) - Romford

Hi Jim

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

Very efficient and friendly team

Very efficient and friendly team. I requested and paid for the goods and it was delivered within a week.

24 de novembro de 2025
logótipo da hmv (UK) - Romford

Resposta da hmv (UK) - Romford

Hi Fay

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Classificada 5 em 5 estrelas

Easy to order

Easy to order,e.mail received saying ready for collection. Customer advisor, Gary,very pleasant and helpful. Can't say much about my purchase as it's a Xmas prezzie.

21 de novembro de 2025
logótipo da hmv (UK) - Romford

Resposta da hmv (UK) - Romford

Hi LAURAINE

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Classificada 5 em 5 estrelas

The face of HMV

The staff are helpful and as in the past sympathetic to my sight issues: staff have demonstrated a good-natured willingness to type in my email address for my email receipt. HMV has a reputation for aggressive management of its staff, which I think is unwise not least because we are still a long way from being greeted by genial androids serving behind the counter.

22 de novembro de 2025
logótipo da hmv (UK) - Romford

Resposta da hmv (UK) - Romford

Hi Simon,

Thank you for leaving us a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

On time

My pre-ordered item arrived for collection on release date. No problems.

19 de novembro de 2025
logótipo da hmv (UK) - Romford

Resposta da hmv (UK) - Romford

Hi there, 

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Classificada 4 em 5 estrelas

Helpful and pleasant young member of…

Helpful and pleasant young member of staff at Romford. I purchased one cd and he ordered another to be collected at Colchester.
Anonymous review please!

20 de novembro de 2025
logótipo da hmv (UK) - Romford

Resposta da hmv (UK) - Romford

Hello there!

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

Classificada 5 em 5 estrelas

The staff are friendly and very helpful…

The staff are friendly and very helpful and are very Good at doing orders if you are looking for anything like dvds or something else they can check to see if they have it or not thank you for all your help.

19 de novembro de 2025
logótipo da hmv (UK) - Romford

Resposta da hmv (UK) - Romford

Hi Micheal

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

Helpful and efficient

My order was delivered quickly to the Romford store to be picked up and the guy at the counter (Ian) was very efficient and helpful.

13 de novembro de 2025
logótipo da hmv (UK) - Romford

Resposta da hmv (UK) - Romford

Hi Kathy

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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