Every time in to HMV Sheffield's shop I get excellent service , I have multiple sclerosis and get over faced by all the titles on the shelf but a helpful assistant always helps me by going and fixin... Ver mais
A empresa respondeu
Localização
Alterar localização14-18 High Street, S1 2GE Sheffield, GB
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Leia as opiniões dos outros
I've been shopping at HMV since I was a kid, now I'm 53 lol 😂 HMV always delivers - a great range of products, super value for money! Items shipped and delivered on time and in perfect condition, sup... Ver mais
A empresa respondeu
HMV is my favourite shop, not just because of the wealth of physical media but because of the sales staff also, including the manager Andy, and the Assistant Managers. I love going down their and spe... Ver mais
A empresa respondeu
The Female member of staff in the store High Street Sheffield was efficient and handled the sale professionally, I was disappointedthat the C.D i wanted was not in stock, therefore I had to pay for... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre hmv (UK) - Sheffield High Street
Escrito pela empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito pela empresa
- home of entertainment since 1921
Informações de contacto
14-18 High Street, S1 2GE, Sheffield, Reino Unido
4,8
Excelente
326 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My recent experience
The lady with whom I placed the order was very helpful and had a pleasant manner.
You also keep me informed at every step of the order
22 de julho de 2024
Resposta da hmv (UK) - Sheffield High Street
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Satisfied customer
Quality product available for collection very promptly. Excellent customer service.
17 de julho de 2024
Resposta da hmv (UK) - Sheffield High Street
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Floyd Cramer CD
The chap in HMV was very helpful and friendly and ordered the CD I wanted.
8 de julho de 2024
Resposta da hmv (UK) - Sheffield High Street
Hello Sue
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Resposta da hmv (UK) - Sheffield High Street
Hi Luke
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My experience was good and the staff…
My experience was good and the staff were very friendly and helpful
3 de julho de 2024
Resposta da hmv (UK) - Sheffield High Street
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great speedy service
30 de junho de 2024
Resposta da hmv (UK) - Sheffield High Street
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Resposta da hmv (UK) - Sheffield High Street
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ease of use.
Ease of use.
Not all items in stock.
Those that were arrived on time.
16 de junho de 2024
Resposta da hmv (UK) - Sheffield High Street
Hi
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Hmv have never let me down emver prompt…
Hmv have never let me down ever prompt and courteous I fully recommend them and always will 👍👍👍👍👍👍👍👍👍👍👍👍
14 de junho de 2024
Resposta da hmv (UK) - Sheffield High Street
Hi Neil
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Sheffield High Street
Hello,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Promote delivery options!!! Espesh free for over £25 purchases.
Came in to buy/replace £50 earphones I got previously after breaking last set. They were out of stock and asked if they had any in the back. They didn't but clerk offered to order and delivery within a week. Didn't know that purchases over £25 are free shipping and or delivery/shipping were options. Went in on Thursday and she said I can expect on Tuesday they arrived on the Monday.
25 de abril de 2024
Resposta da hmv (UK) - Sheffield High Street
Hi mish
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time
Have a great day!
Good service
Arrived prompt and within the stated time. The staff instore were efficient and the item was securely packaged.
28 de abril de 2024
Resposta da hmv (UK) - Sheffield High Street
Hi Shel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
As it says on the tin....Experience was exactly as promised
Experience was exactly as promised. No hitches or problems and staff professional and helpful.
28 de abril de 2024
Resposta da hmv (UK) - Sheffield High Street
Hi,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Resposta da hmv (UK) - Sheffield High Street
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Resposta da hmv (UK) - Sheffield High Street
Hi kirsty
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A good place to shop
The staff very good at finding what we wanted and really know there stuff
24 de abril de 2024
Resposta da hmv (UK) - Sheffield High Street
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really convenient
Really convenient to be able to pre-order online and collect in my local store when ready.
19 de abril de 2024
Resposta da hmv (UK) - Sheffield High Street
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful assistant in understanding what…
Helpful assistant in understanding what I wished to purchase. It had to be ordered and delivered by post.
The Cd arrived promptly by Royal Mail.
17 de abril de 2024
Resposta da hmv (UK) - Sheffield High Street
Hi Monica
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Resposta da hmv (UK) - Sheffield High Street
Hi elena
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Slow delivery and poor experience in store
It took nearly a week for the items to show up in store. Then when I went down the staff (who tbf were very nice and polite) were convinced there was only one package in my name and I had to argue to get them to look for and find the other. Kind of a weird experience, felt very bolted onto the shop rather than integrated. Set the staff up to fail.
3 de abril de 2024
Resposta da hmv (UK) - Sheffield High Street
Hi Chris
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can get a better understanding of what went wrong on this occassion.
Kind regards
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