hmv (UK) - Solihull Opiniões 191

TrustScore: 4.5 em 5

4,7

40-42 Drury Lane, Mell Square, B91 3BG Solihull, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I've just the Solihull branch. Many many times, and that speaks for it's self. The Staff are all very professional and friendly. Overall great service.

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent and helpful service from your operatives Claire P. and Joyce B. and fast service on unavailable in-store video I bought. The other video will not be available until June so have yet to pick... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The young lady in store was so helpful first she checked to see if the CD was in stock, sadly not be then offered to ordered it in for us without us having to ask if this was possible. Brilliant servi... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Confusing website if you want click & collect in store. Stock levels in store are misleading as these can not be released to click & collect customers. You have to wait for days for identical products... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de música
  2. Loja de CDs
  3. Loja de DVDs
  4. Loja de discos
  5. Loja de aparelhos de som
  6. Loja de t-shirts

Sobre hmv (UK) - Solihull

Escrito pela empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito pela empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Informações de contacto

  • 40-42 Drury Lane, Mell Square, B91 3BG, Solihull, Reino Unido

4,7

Excelente

TrustScore: 4.5 em 5

191 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Most happy customer

Great staff member; really helpful.
Good product - great value for money.
Excellent service- picked and packed the same day as the order, and it turned up 24 hours before you said it would.
What's not to like with that level of service.
Oh, and the recipient loved it.

17 de dezembro de 2025
logótipo da hmv (UK) - Solihull

Resposta da hmv (UK) - Solihull

Hi Kim

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Classificada 4 em 5 estrelas

Did take a bit longer for delivery but….

Did take a bit longer for delivery but service was quick in store when I collected item

26 de dezembro de 2025
logótipo da hmv (UK) - Solihull

Resposta da hmv (UK) - Solihull

Hi Customer

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Classificada 5 em 5 estrelas

Very helpful staff

16 de novembro de 2025
logótipo da hmv (UK) - Solihull

Resposta da hmv (UK) - Solihull

Hi Andrew

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

Great customer service and excellent…

Great customer service and excellent communication after ordering some vinyl on line, picking up in store. Worked well!

15 de dezembro de 2025
logótipo da hmv (UK) - Solihull

Resposta da hmv (UK) - Solihull

Hi Mike

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Classificada 3 em 5 estrelas

I am disappointed as ,although the…

I am disappointed as ,although the website was easy to navigate ,when I placed my order It did not tell me that the item I wanted was out of stock. Consequently ,my friend did not receive the birthday present for her birthday . I had to get a rushed present which was not really what she wanted.
If it was more obvious that items were out of order people would be able to make the decision to wait for the order of shop elsewhere.

1 de dezembro de 2025
logótipo da hmv (UK) - Solihull

Resposta da hmv (UK) - Solihull

Hi Heather

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We can see you have been in touch and we have advised you. Regards

Classificada 5 em 5 estrelas

Quick dispatch

1 de dezembro de 2025
logótipo da hmv (UK) - Solihull

Resposta da hmv (UK) - Solihull

Hi Glenn

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Classificada 5 em 5 estrelas

Arrived when said

Arrived when said, no problems, would recommend

26 de novembro de 2025
logótipo da hmv (UK) - Solihull

Resposta da hmv (UK) - Solihull

Hi Lesley, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

Always great service from a wonderful…

Always great service from a wonderful team of employees.

20 de novembro de 2025
logótipo da hmv (UK) - Solihull

Resposta da hmv (UK) - Solihull

Hi Steph,

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

Great value and srvice

Great service from staff and alwaysvpolite

13 de novembro de 2025
logótipo da hmv (UK) - Solihull

Resposta da hmv (UK) - Solihull

Hi lee

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Classificada 5 em 5 estrelas

Delivery on time

Delivery on time, packaging fine, product exactly as ordered 👌 👍!!
A great service - shop ordered and Royal mail delivered!!

14 de novembro de 2025
logótipo da hmv (UK) - Solihull

Resposta da hmv (UK) - Solihull

Hi Barry, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

Quick efficient service

Quick efficient service, used click and collect. Showed my HMV receipt of proof of purchase and member of staff promptly gave me my product.

1 de novembro de 2025
logótipo da hmv (UK) - Solihull

Resposta da hmv (UK) - Solihull

Hi Matthew

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Classificada 5 em 5 estrelas

Ordering a cd and enquiring about other titles

The ordering was easy well explained and polite.Good skilled staff.The email contact was efficient and effective.The order arrived as arranged.Thank you .

17 de outubro de 2025
logótipo da hmv (UK) - Solihull

Resposta da hmv (UK) - Solihull

Hello 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Classificada 5 em 5 estrelas

3 for £66.00 Bargain!!

I purchased 3 Albums (Records) for £66.00. The Wall, Pink Floyd, Dark Side of The Moon, Pink Floyd and the Best of Stone Roses. Total saving for buying 3 for £66.00 was £38.00. Well chuffed. Excellent quality of repress and album covers. Well done HMV. Keep the offers coming and I’ll always be there.

4 de outubro de 2025
logótipo da hmv (UK) - Solihull

Resposta da hmv (UK) - Solihull

Hi Andy

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

Great and friendly staff.

Great and friendly staff.
Very helpful.
Clean store.
Has everything I needed.
I would recommend to anyone!

2 de outubro de 2025
logótipo da hmv (UK) - Solihull

Resposta da hmv (UK) - Solihull

Hi Mrs Morris, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

No problems at tall

No problems at tall. Ordered cds online and I picked them up a few days later at the Solihull branch. I was kept informed by email on my order status and when ready to collect. All good, very happy.

9 de setembro de 2025
logótipo da hmv (UK) - Solihull

Resposta da hmv (UK) - Solihull

Hi LISA

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

Great service

Ordered my vinyl arrived really quickly. Went to collect it no problems.

6 de setembro de 2025
logótipo da hmv (UK) - Solihull

Resposta da hmv (UK) - Solihull

Hi Wayne

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

Pavel

Always pleasant to spend time there.

27 de agosto de 2025
logótipo da hmv (UK) - Solihull

Resposta da hmv (UK) - Solihull

Hi Pav

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

Lady was very helpful

Lady was very helpful. She looked up my request and answered all questions.

16 de agosto de 2025
logótipo da hmv (UK) - Solihull

Resposta da hmv (UK) - Solihull

Hi customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Classificada 5 em 5 estrelas

The shop assistant was really friendly

The shop assistant was really friendly. Helped me find was l waa looking for

5 de agosto de 2025
logótipo da hmv (UK) - Solihull

Resposta da hmv (UK) - Solihull

Hello!

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

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